Samsung MM-DG35R/XEE manual Picture does not appear, sound, Tray opens 2 to 5 seconds later

Before Calling for Service ENG

Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not

listed below or if the instruction below does not help, turn off the unit, disconnect the power cord, and contact the nearest authorized dealer or Samsung Electronics Service Center.

Symptom		Check/Remedy
Disc tray does not open.	• Is the power cord plugged securely into the outlet?
	• Turn off the power and then turn it back on.
	•	Check the region number of the DVD.
Playback does not start.		DVD discs purchased from abroad may not be playable.
	•	CD-ROMs and DVD-ROMs cannot be played on this DVD
		player.
	•	Make sure that the rating level is correct.
The remote control does	•	Is the remote control being operated within its operation range of
not work.		angle and distance?
	• Are the batteries exhausted?
Playback does not start		Are you using a deformed disc or a disc with scratches on
immediately when the Play/
	• the surface?
Pause button is pressed.	• Wipe the disc clean.
Sound is not produced.	• motion playback.
		No sound is heard during fast playback, slow playback, and step
	•	Are the speakers connected properly? Is the speaker setup
		correctly customized?
	•	Is the disc severely damaged?
Picture does not appear, sound	•	Was the DVD player suddenly moved from a cold place to a warm
is not produced, or the disc		one? When condensation forms inside the player, remove the disc
		and let the player stand for 1 or 2 hours with the power on. (You
tray opens 2 to 5 seconds later.
		can use the player again after condensation disappears.)
• Disc is rotating but no	• Is the TV power on?
picture is produced.	• Are the video cables connected properly?
• Picture quality is poor and	•	Is the disc dirty or damaged?
picture is shaking.	• A poorly manufactured disc may not be playable.

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MISCELLANEOUS

MM-DG35i-EUR-ENG-2-0429.indd 53 2009-5-14 16:37:34