Samsung SHR-5082P/XEF, SHR-5162P, SHR-5082N DVR has problem. DVR will not work in order to protect

Page 97

PROBLEM

SOLUTION

 

 

Alarms keep continuously issued

Press the MENU button and do the following:

so you cannot cancel using the

1) To cancel Event Monitoring: Monitoring > Event

ALARM button.

Monitoring Duration Off

 

 

2) To cancel Buzzer: Event Record > Alarm (Motion

 

Detection/Video Loss) > Alarm-Out.

 

3) To cancel Event: Event Record > Alarm (Motion

 

Detection/Video Loss) > State Off.

 

 

Pressing the PTZ button in Live

Check the Protocol and other setup values through

mode receives no response.

Menu > Camera > PTZ Device match with the PTZ

 

camera.

 

 

When you connect several

It requires time to recognize several armored HDDs.

IEEE1394 armored HDDs to the

Please try again in a few minutes. If retrial makes no

DVR through Menu, the DVR cannot

improvement, HDD could be abnormal.

recognize all the HDDs.

Please exchange the HDD.

 

 

“CLOCK BATTERY HAS FAILED” is

This message is displayed if the internal clock in

displayed on the screen.

DVR has problem. DVR will not work in order to protect

 

recorded data in HDDs. Please consult with an expert who

 

works for the shop where you bought the product.

 

 

You cannot connect to the DVR

Check if 3 Smart Viewer users are in connection with

through Smart Viewer.

your DVR. The DVR allows no more than 3 users’

 

connection with Smart Viewer at a time.

 

Check the Network setup of your DVR.

 

Check Network cable connection.

 

When you use DHCP/ADSL(PPPoE) for connection,

 

please check if you get the right DVR MAC Address.

 

If your DVR is connected to the ADSL network,

 

please check if the bandwidth is set below 600

 

Kbps. If the Bandwidth for ADSL is set to high, the

 

connection with Smart Viewer may be instable due

 

to the heavy network load because the ADSL speed

 

is low.

 

 

Smart Viewer in operation is

If you change information such as time, network

disconnected.

setup, HDD format, Default Setup, or HDD

 

attachment or detachment for your DVR, the current

 

Smart Viewer will be automatically disconnected.

 

Check the network connection. Smart Viewer, if

 

disconnected from the network, will try reconnection

 

up to 5 times. If it remains unconnected after 5 time

 

trials, it will automatically give up connection.

 

As far as your DVR is connected to the ADSL

 

network, you may be disconnected from Smart

 

Viewer when the network conditions go worse.

 

 

12 APPENDIX

appendix _93

Image 97
Contents Channel DVR Key features of your DVR Safety regulations Before start Contents Search and Play Smart Viewer Introducing Controls on the DVRPower LED Menupreset ButtonZoomtele Button Freezewide Button5080/5082 Rear 5160/5162 Rear Rear Panel JacksPAL NtscUsing the Numeric Buttons Remote ControlZoom Implements the digital Changing the Remote Control IDMenu Goes to the system menu Tele Performs the TeleChecking Installation Environment InstallationHDD Addition Setting the jumper Things to consider when adding a hard diskHow to add hard disks SHR-5082, SHR-5162 InstallationBRACKET-HDDA SCREW-SPECIAL Bracket Hddb HddaScrewdriver BRACKET-HDDB SHR-5080, SHR-5160 Installation Connecting VIDEO, AUDIO, and Monitor Connecting the Network Connecting with other devicesConnecting to Internet through Ethernet 10/100BaseT Illustrations are described based on SHR-5162Connecting the Alarm INPUT/OUTPUT Connecting the USBConnecting to Internet through Adsl ConnectingConnecting the RS-485 Device Live Live Screen ModeOperating the System Live screen iconsLive screen modes Selecting live screen mode Setting Audio ON/OFFAudio On/Off setting in full screen mode Audio On/Off setting in 16-split modeEvent Monitoring Freezing and ZoomingFreeze function Zoom functionSPOT-OUT Monitoring Fan Information Error occurs in the fan Refer to the manualDate/Time/Language Setup Menu setupBefore USE SystemPassword System Log Load Factory DefaultEvent Log System LogStorage Setup System Information and SetupRemote Control Device Export/Import the ConfigurationCamera Camera ConfigurationMonitoring Screen SetupPTZ Device Record Quality & Auto Deletion Record ModeEvent Record Duration Record Rate & Video SizeAlarm Detection Setup Event Record ModeMotion Detection Setup Schedule Video Loss Detection SetupRecord Schedule IP Settings Alarm Out ScheduleNetwork Transfer Protocol Settings Transfer Picture Settings Callback SettingsWeb Viewer Port Setting MenuPort configuration for connecting Smart Viewer Configuring Network Poor image problem in Smart Viewer Case of TCP transfer protocolTo configure the related settings BackupBackup PTZ camera control PTZ Camera Control ModeBasic PTZ Operations Camera Menu Setup Preset SetupTo set a preset Other View Preset ViewSamsung PanREC Normal Recording RecordingRecord Schedule Event RecordingCalendar Search Search and playEvent Search To perform a calendar searchGO to First Search Date Time SearchTo perform an event search To perform a date/time searchGO to Last Search Backup SearchPlayback PC Media Player can play the files Speed play  Playback mode Viewing still images  Audio playbackPC Specification Recommended Main FeaturesSmart Viewer IntroductionSmart Viewer Smart Viewer Program ExecutionThis button is used for connecting to Callback Setup Mode Setup Item Selection buttons DVR Setup Save/Cancellation of Revised Information  Closing the setup windowUser Password For more details, see , Menu Setup Admin Password Camera Camera Configuration Only English is available for the title Retype it Recording  Monitoring Setup Schedule  For the network password, you can Network Password Network Viewer Setup  Auto Connection Site SetupYou can set the language to be displayed on Smart Viewer  DVR ListSmart Viewer, the following message appears SmartIf you really want to modify the DVR, disconnect DVR and retry to modify itTo edit the DVR, go to the DVR list VersionTo add a DVR to the site, select a DVR and click Add Password certification failure Monitoring ModeConnection Failure Cases Upgrading the DVR softwareConnection Screen Mode Conversion ButtonTime Information Connection InformationEvent Log Display Window  Time Change When the date and time of the DVR are changedClick Log to activate the log display window  Black When Smart Viewer cannot be connected to a DVR Sequence Mode ButtonCamera Connection Indication Window Screen Split Selection ButtonsCallback Button Next ButtonFavorite Button Video Recording ButtonVideo Brightness/Contrast Control Button Audio Volume Control ButtonPTZ Camera Control Buttons Sequence 3 Autopan 4 Sort Self Menu Setup of PTZ deviceFrame Scan 3 Auto Scan Pattern  The other cameras do not support those functionsSearch Mode Audio Volume, Video Brightness/ Contrast Buttons Remote ModeVideo Save Backup/Video Conversion/Print/Setup Calendar WindowViewer Setup File Converting AVI Location Print button Viewer Setup File Converting Jpeg LocationSetup Mode button File Conversion buttonTime Line Local ModeReload button Product Features What is Web Viewer?Web Viewer System RequirementsClick Install Click Install ActiveX Control…OSD Information Display SETUP, aboutYou can change the split mode by clicking each number icon Full Screen ModeConnecting DVR SPLIT-SCREENSixteen MODE, the screen refreshes at the preset interval Changing the Live Screen ModeSaving the Live Screen on the PC Sixteen MODE, the screen is refreshedChanging the Live Screen Channel Using PTZ CameraEach number indicates the screen positions in Web Viewer WEB ViewerWeb Viewer Non-admin users do not have access to Search and Setup menu Using Search ViewerConnected DVR Searching the Recorded Video in the Calendar Extension Mode Normal ModeSearching the Recorded Video in the Timeline Controlling PlaybackAbout Appendix Product SpecificationNtsc PAL True Recording ips 0.781/1.563/3.125/6.25/12.5/25ips Video MPEG4MAX HDD Size 500GB x 3 = 1.5TB MAX HDD Size 500GB x 4 = 2TBTriplex 16 split  15 Channel Live +1Channel PB  5080 Outline Drawings Outline Drawings 5082 Outline Drawings  5160 Outline Drawings  5162 Outline Drawings Classification Detailed Items Factory Setup Factory DefaultCH1 DNS  If you forget the password, you shall reset the DVR to Troubleshooting FAQ If all your efforts as above end up with nothing, check Works for the shop where you bought the product DVR has problem. DVR will not work in order to protect When you use DHCP/ADSLPPPoE for connection  Check if 3 Smart Viewer users are in connection with Make sure that the external storage device installed is  Make sure that the additional external HDD installed Press the ALT+TAB key to select ‘ACTIVE MOVIE’ GNU General Public License Open Source License Report on the ProductPreamble Appendix No Warranty Repair or Correction How to Apply These Terms to Your New ProgramsWe protect your rights with a two-step method You must cause the whole of the work to Code of the Library into a program that is not a library Executable How to Apply These Terms to Your New Libraries No WarrantyEND of Terms and Conditions FoundationLoss of USE, DATA, or Profits or Business Interruption OpenSSL LicenseThis Software is Provided by Eric Young ‘‘AS IS’’
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SHR-5082P/XEF, SHR-5082P/TRK, SHR-5162N, SHR-5162P/XEF, SHR-5162P/TRK specifications

Samsung has consistently made significant strides in video surveillance technology, and the SHR-5162P, SHR-5162P/XEF, SHR-5082P, and SHR-5082P/XEF series DVRs illustrate this commitment to quality and innovation. These models are designed to meet the growing demands of security and surveillance applications, making them suitable for both residential and commercial environments.

One of the main features that set these DVRs apart is their impressive recording capabilities. The SHR-5162P series supports up to 16 channels, allowing users to connect multiple cameras for comprehensive coverage. This model captures high-quality video at real-time recording rates up to 30 frames per second in 1080p resolution. The SHR-5082P series, on the other hand, supports up to 8 channels with similar recording specifications, making it suitable for smaller installations without compromising on video quality.

The innovative H.264 video compression technology utilized in these DVRs helps to significantly reduce the storage requirements while maintaining clear video quality. This feature is particularly useful when managing large amounts of video footage, ensuring users can store more data without necessitating extensive hard drive space.

In terms of storage, both the SHR-5162P and SHR-5082P series support multiple SATA hard drives, allowing for considerable storage capacities which can be expanded as needed. Moreover, the inclusion of a backup function provides peace of mind, as users can easily save important footage.

The user interface of these DVRs has been designed with simplicity in mind, featuring an intuitive menu that allows users to navigate through various settings easily. Remote access is another key feature, enabling users to monitor their premises using mobile devices or computers. The ability to view live feeds or playback recorded footage from anywhere enhances security management significantly.

Furthermore, these DVRs include advanced motion detection technology, which triggers recording only when movement is detected. This smart feature helps save storage space and makes reviewing footage more efficient.

The Samsung SHR series also showcases dual-streaming technology, supporting both high-quality recording and lower bandwidth streaming simultaneously. This ensures users can access video feeds quickly without compromising quality.

In conclusion, the Samsung SHR-5162P, SHR-5162P/XEF, SHR-5082P, and SHR-5082P/XEF DVR models provide a comprehensive solution for modern surveillance needs. With their robust features, advanced technology, and user-friendly interfaces, these systems are ideal for individuals and businesses looking to enhance their security measures.