Troubleshooting, English-12 | Samsung AR18MSWSAWKNEU specification

Troubleshooting

Before you make a call to a service center, please check the items in the table below.

	Problem	Solution

Samsung Smart Home App cannot be searched on Play store,		• Samsung Smart Home App supports android operating
Samsung Smart Home App cannot be searched on Play store,		system 4.0(ICS) or higher. For iPhone, the App supports
GALAXY Apps or iPhone App Store.		system 4.0(ICS) or higher. For iPhone, the App supports
GALAXY Apps or iPhone App Store.		iOS 7 or higher.
		iOS 7 or higher.

After installing Samsung Smart Home App, the air conditioner		• Connect the air conditioner to wireless router by
		referring to "Registering the product" section in the user
cannot be connected to the App.		referring to "Registering the product" section in the user
cannot be connected to the App.		manual.
		manual.

Samsung account cannot be accessed.		• Check your ID and password on Samsung account
Samsung account cannot be accessed.		screen.
		screen.

		• The failure might be temporary due to the distance
		between the wired or wireless router and the air
The failure message appears when the device is being added.		conditioner or other problems. Try it again after a while.
The failure message appears when the device is being added.		• About 30 seconds after disconnecting power supply of
		• About 30 seconds after disconnecting power supply of
		the air conditioner, plug in the air conditioner and then
		try the setting again.

The control function	Check whether the Wi-Fi indicator	• Check whether the air conditioner is connected to the
of Samsung Smart	is turned on on the air conditioner	• Check whether the air conditioner is connected to the
of Samsung Smart	is turned on on the air conditioner	wired or wireless router correctly.
App does not work.	display.	wired or wireless router correctly.
App does not work.	display.

English-12

AR18MSWNAWKNEU, AR09MSWSAURNEU, AR07MSWSAURNEU, AR12MSWSAURNEU, AR24MSWSAWKNEU specifications

Samsung offers a range of air conditioning units that combine advanced technologies with energy efficiency and smart features. Among the popular models are the AR24MSWNAWKNEU, AR18MSWSAWKNEU, AR18MSPDBWKNEU, AR24MSWSAWKNEU, and AR24MSPDBWKNEU. Each unit is designed to cater to different cooling requirements while ensuring optimal performance and comfort.

The AR24MSWNAWKNEU is notable for its robust cooling capacity of 24,000 BTU, making it ideal for larger rooms. It features Samsung's Fast Cooling technology, which rapidly lowers room temperature on hot days. The unit is also equipped with a Digital Inverter, enabling energy-efficient operation that adjusts the compressor speed based on cooling demand. This results in substantial energy savings and reduced electricity bills.

Moving to the AR18MSWSAWKNEU, this model is designed for medium-sized rooms, boasting an 18,000 BTU capacity. Like its larger counterpart, it incorporates the Digital Inverter technology, which contributes to quieter operation and long-lasting performance. Additionally, the unit features an Anti-Corrosion coating on the outdoor unit, ensuring durability in various environmental conditions.

The AR18MSPDBWKNEU is a versatile option with a blend of cooling and heating capabilities, making it suitable for year-round comfort. With a similar 18,000 BTU capacity, it stands out with its use of Samsung's Wind-Free Cooling technology, which disperses air through millions of micro-holes without causing discomfort from direct airflow. This allows for an even temperature distribution while maintaining a serene environment.

For those seeking enhanced energy efficiency, the AR24MSWSAWKNEU offers superior performance for larger spaces. This model also utilizes cutting-edge inverter technology and features an Energy Efficiency Ratio that places it among the top performers in the market. The sleek design and user-friendly controls make it a popular choice for modern homes.

Lastly, the AR24MSPDBWKNEU combines advanced cooling with heating functionality. The inclusion of a sophisticated air purification system helps improve indoor air quality by filtering pollutants and allergens, creating a healthier living space. The intuitive controls and smart features allow users to monitor and adjust settings remotely, making it convenient to maintain desired climate conditions.

In summary, Samsung's air conditioning models, including AR24MSWNAWKNEU, AR18MSWSAWKNEU, AR18MSPDBWKNEU, AR24MSWSAWKNEU, and AR24MSPDBWKNEU, showcase a commitment to innovative technologies, energy efficiency, and user comfort, making them excellent choices for a wide range of cooling needs.