Solving Common Problems

Before contacting the after-sales service, perform the following simple checks. They may save you the time and expense of an unnecessary call.

Problem	Explanation/Solution

The air conditioner does not operate at all

◆Check that the breaker used for the air conditioner is switched on.

◆Check that the operation indicator on the indoor unit is on;

if necessary press the button on the remote control.

◆Check whether the Timer indicator on the indoor unit is switched on. If so:

-Wait until the switch-on time is reached and the air conditioner starts up automatically

-Cancel the timer (see pages 16 and 17 for further details)

The air conditioner does not operate with the remote control

◆Check that there are no obstacles between you and the indoor unit.

◆Check the remote control batteries.

◆Check that you are close enough to the indoor unit (seven meters/ yards or less).

No beep is heard when you press		◆ Check that you are pointing the remote control at the remote control
the	on the remote	sensor in the right of the indoor unit.
control		◆ Replace the remote control batteries if necessary.

The air conditioner does not cool		◆ Check that the correct operating mode has been selected (Auto,
		Cool).

◆The room temperature may be too low.

◆Dust may be blocking the air filter guard; refer to page 23 for cleaning instructions.

◆Check that there is no obstacle in front of the outdoor unit.

The fan speed does not change		◆ Check that the operating mode is set to the Auto, Cool or Fan mode ;
when you press the	button	in the Dry mode, the fan speed changes automatically.

The air flow direction does not	◆ Check that the air conditioner has been switched on; if necessary,
change when you press the	press the	button on the remote control.
button

The timer is not correctly triggered	◆ Check that the timer has been programmed correctly; see pages 16
	and 17.

Odour is permeated in the room	◆ Air the room.
during air conditioning

E-22

SC09AWH, SC12AWH, SC09AWHX, SC12ZWH, SC12AWHX specifications

Samsung has established a reputable presence in the air conditioning market with its innovative models like the SC12AWHX, SC09AWHX, SC12AWH, and SC09AWH. These systems are designed to enhance comfort while combining advanced technology with energy efficiency.

The Samsung SC12AWHX and SC09AWHX models feature cutting-edge Digital Inverter technology. This technology takes the traditional concept of air conditioning and elevates it to new heights by allowing the compressor to operate at variable speeds. This results in precise temperature control, ensuring that the indoor environment remains comfortable without the frequent on-and-off cycling of conventional systems. The energy-saving capabilities of the Digital Inverter significantly reduce electricity consumption, making them an eco-friendly choice.

Both models are equipped with a high-performance filter system designed to ensure clean air. The filters are removable and washable, making maintenance simple and effective. This feature is particularly beneficial in urban environments where air quality can be compromised. Additionally, the SC12AWHX and SC09AWHX boast a unique Anti-Corrosion Shield that protects the condenser and evaporator coils from rust and degradation, thereby extending the lifespan of the units.

Similarly, the SC12AWH and SC09AWH models offer distinct advantages, including a sleek design that complements modern interiors. These units are lightweight and compact, allowing for flexibility in installation and positioning within any space. Their impressive cooling capacity also ensures that even larger rooms can achieve optimal comfort levels efficiently.

One of the standout features across these models is their Quiet Mode operation. This mode ensures that the units operate at reduced noise levels, enhancing comfort without disturbance, making them perfect for bedrooms or quiet living areas.

Samsung's Smart Technology is another highlight, enabling homeowners to control their air conditioning units remotely via a smartphone app. This innovation allows users to set timers, adjust temperatures, and monitor energy consumption seamlessly.

In conclusion, Samsung’s SC12AWHX, SC09AWHX, SC12AWH, and SC09AWH air conditioning models are formidable contenders in the HVAC market, delivering superior performance, exceptional energy efficiency, and an array of features designed to optimize the comfort and convenience of modern living. With their advanced technologies and user-friendly designs, these units cater to a wide range of consumer needs, reinforcing Samsung's commitment to quality and innovation in climate control solutions.