Solving Common Problems

ENGLISH

Before contacting the after-sales service, perform the following simple checks.

They may save you the time and expense of an unnecessary call.

Problem	Explanation/Solution

The air conditioner does not operate at all

◆Check that the breaker used for the air conditioner is switched on.

◆Check that the operation indicator on the indoor unit is on;

if necessary press the (On/Off) button on the remote control.

◆Check whether the TIMER indicator on the indoor unit is switched on. If so:

-Wait until the switch-on time is reached and the air conditioner starts up automatically

-Cancel the timer (see pages 18 and 19 for further details)

The air conditioner does not operate with the remote control

◆Check that there are no obstacles between you and the indoor unit.

◆Check the remote control batteries.

◆Check that you are close enough to the indoor unit (seven meters/yards or less).

No beep is heard when you press		◆ Check that you are pointing the remote control at the remote control
the	(On/Off) on the remote	sensor in the right of the indoor unit.
control		◆ Replace the remote control batteries if necessary.

The air conditioner does not cool or heat

◆Check that the correct operating mode has been selected (AUTO, COOL, HEAT).

◆The room temperature may be too low or too high.

◆Dust may be blocking the air filter guard; refer to page 24 for cleaning instructions.

◆Check that there is no obstacle in front of the outdoor unit.

When heating, the required room temperature is never reached and the air conditioner frequently stops

◆Check that the required temperature has been set correctly.

◆Increase the fan speed.

◆If the air flow is directed upwards, use the remote control to direct it downwards.

The fan speed does not change		◆ Check that the operating mode is set to COOL, HEAT or FAN ; in the
when you press the	button	AUTO mode, the fan speed changes automatically and in the
		DRY mode, it is set to AUTO.
The air flow direction does		◆ Check that the air conditioner has been switched on; if necessary,
not change when you press the		press the	(On/Off) button on the remote control.
button
The timer is not correctly triggered		◆ Check that the timer has been programmed correctly; see pages 18
		and 19.
Odour is permeated in the room		◆ Air the room.
during air conditioning

E-23

SH09BPH, SH12BPH specifications

The Samsung SH09BPH and SH12BPH are air conditioning units that stand out in the competitive HVAC market, offering advanced technologies and features designed to enhance comfort and efficiency in various environments.

One of their key features is the Smart Inverter technology, which optimizes energy consumption by adjusting the compressor's speed according to the cooling or heating needs of the space. This results in more stable temperature control and reduced electricity bills compared to traditional units. The refrigerant used in these models is R32, which has a lower global warming potential than older refrigerants, making these units environmentally friendly.

Both models boast a high Energy Efficiency Ratio (EER) and Seasonal Energy Efficiency Ratio (SEER), which ensures efficient performance while minimizing energy costs over time. This characteristic is particularly appealing for consumers looking to reduce their carbon footprint while maintaining a comfortable indoor climate.

The SH09BPH and SH12BPH feature a sleek design that integrates seamlessly into modern homes and offices. They are compact, space-saving units, making them suitable for a variety of installations, from residential to commercial spaces. The indoor units are equipped with an easy-to-use remote control, allowing users to adjust settings without hassle.

Another notable technology is the Tri-Care Filter system, which ensures cleaner air circulation by capturing dust, allergens, and pollutants. This feature is especially beneficial for allergy sufferers, as it improves indoor air quality. The filters are also designed for easy maintenance, requiring infrequent cleaning and replacement.

In terms of noise levels, these models operate quietly, thanks to the innovative noise-reduction technology, making them suitable for bedrooms, study areas, or any space where tranquility is appreciated.

Installation flexibility is another advantage, as both models can be mounted on walls or ceilings, allowing users to customize their HVAC setup based on room layout and design preferences.

In summary, the Samsung SH09BPH and SH12BPH air conditioning units combine modern aesthetics with impressive technology and energy efficiency. Their features not only enhance comfort but also promote environmental sustainability, making them an excellent choice for homeowners and businesses looking for reliable cooling solutions.