Samsung AQV24VBGN, AQV12VBEN manual Solving Common Problems, Like, Problem Explanation/Solution

Page 28

Solving Common Problems

Before contacting the after-sales service, perform the following simple checks.

They may save you the time and expense of an unnecessary call.

Problem

Explanation/Solution

 

 

The air conditioner does not

Check if power is on and operate the air conditioner again.

operate at all.

Check if the circuit breaker is switched off.

 

Check if Off Timer is set.

 

 

The temperature is not adjusted.

Check if you selected the Fan mode.

 

 

The air conditioner does not operate

Check if the air conditioner is cooling only model.

in the HEAT mode.

Check if the remote control is for cooling only model.

 

 

The cool(warm) air does not come

Check if set temperature higher(lower) than current temperature.

out from the air conditioner.

Check if you selected the Fan mode. Select the Cool, Heat, Auto or Dry

 

mode.

 

Check if the air filter is blocked by dirt. Clean the air filter regularly.

 

Check if the there is cover on the outdoor unit or any obstacle.

 

Remove the cover or obstacle.

 

Check if you installed the air conditioner under direct sunlight.

 

The window or door may be opened.

 

Check if you turn on the air conditioner just now.

 

It takes about 3 minutes to cool or heat the room.

 

Check if the drain pipe is too long.

 

 

The fan speed is not adjusted.

In Auto or Dry mode, the fan speed is selected automatically.

 

 

The remote control does

Check if the battery is discharged. Replace the battery.

not operate.

Check if the remote control sensor is blocked.

 

Check if the air conditioner is placed near strong light.

The Timer is not set.

Check if you pressed the

button after selecting time.

 

 

Odor is permeated in the

Check if you use the air conditioner in smoky area or there is a smell.

room during operation.

Ventilate the room or select the Fan mode for 1~2 hours.

 

 

 

The indoor unit indicator

Press the

button to turn on the air conditioner again.

flashes.

Switch the circuit breaker off and switch on it again.

 

 

Strange sound is heard from

The sound is heard when the refrigerant gas flow is changed depending

the air conditioner.

on the use of the air conditioner.

When you press the button, noise may be heard that the air conditioner sense the airflow blade.

Water drops from the outdoor

Water may form due to the difference of the temperature.

unit connection part.

 

 

 

ENGLISH

SYMPTOMS

 

CHECK ERROR MODE (DISPLAYED)

 

MANAGEMENT

 

Some signal is displayed on the window LED

 

The abnormal signal is

like

,

,

,

,

,

,

 

This product has something

, All blink,

,

,

,

,

,

 

wrong, please call the nearest

displayed

 

,

,

,

,

,

,

,

,

contact center.

 

 

 

 

 

,

,

 

 

 

 

 

 

 

 

 

 

 

 

 

 

E-29

Vivace_Inv_IB_28491A_E_11.28.indd 29

2007-12-6 13:13:01

Image 28
Contents Contents Contact the service center If the power plug isInflammable gas leakage EarthDuring Operation Install the outdoor unit so as To let the discharged air outAir conditioner for a long time to save energy  Do not open the front grille during operation Do not touch the pipes connected to the air conditioner  Be sure to insert the air filterName of Each Part Indoor UnitOutdoor Unit Remote Control-Buttons and Display Inserting the Remote Control BatteriesGetting Started Selecting Auto Mode ResultSelecting Cool Mode Auto  Low  Medium  HighSelecting Heat Mode Selecting Dry Mode Selecting the Turbo Function Selecting Fan ModeLow  Medium  High Selecting the Energy Saving Function Selecting Mode Temperature changes in mode Adjusting the Airflow Direction Adjusting the Airflow Direction VerticallySelecting the Auto Cleaning Function  When the air conditioner is turned off When the air conditioner is turned on You selected before the air conditioner turned offSetting the On Timer To Cancel the On TimerSetting the Off Timer Off Timer longer than the On TimerOperating Your Air Conditioner Without the Remote Control Selecting Silence Function If Cleaning Air Filter on Your Air Conditioner Cleaning Deodorizing and Bio filter OptionTemperature and Humidity Ranges Operating Recommendations Topic RecommendationProblem Explanation/Solution Solving Common ProblemsLike Contact Samsung World Wide Cooling and Heating F I P D G DB98-28491A1
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AQV09VBCN, AQV24VBEX, AQV24VBCX, AQV12VBCX, AQV18VBGN specifications

Samsung has consistently been at the forefront of innovation in the HVAC (heating, ventilation, and air conditioning) market, and their selection of air conditioners, including the AQV12EWAN, AQV18EWAX, AQV09EWAN, AQV18EWAN, and AQV09EWAX, exemplifies this commitment to quality and performance. These models are designed to provide efficient cooling and heating solutions for residential and commercial applications.

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