Samsung LS24A650SS/EN manual Troubleshooting Guide, Testing the Product, Check the followings

Page 75

8Troubleshooting Guide

8.1Requirements Before Contacting Samsung Customer Service Center

8.1.1 Testing the Product

Before calling Samsung Customer Service Center, test your product as follows. If the problem persists,

contact Samsung Customer Service Center.

Check if your product is operating normally by using the product test function.

If the screen is turned off and the power indicator blinks even though the product is properly connected to a PC, perform a self-diagnosis test.

1

2

3

4

Power off both the PC and product.

Disconnect the cable from the product.

Power on the product.

If the Check Signal Cable message appears, the product is working normally.

If the screen remains blank, check the PC system, video controller and cable.

8.1.2 Checking the Resolution and Frequency

For a mode that exceeds the supported resolution (refer to "9.3 Standard Signal Mode Table"), the message Not Optimum Mode will appear for a short time.

8.1.3 Check the followings.

Installation issue (PC mode)

The screen keeps switching on and off.

Check the cable connection between the product

 

and PC, and ensure the connection is secure.

 

(Refer to "2.2 Connecting and Using a PC")

 

 

 

 

Screen issue

 

 

The power LED is off. The screen will not switch

Check that the power cable is connected

on.

correctly (Refer to "2.2 Connecting and Using a

 

PC")

 

 

The message Check Signal Cable appears.

Check that the cable is properly connected to the

 

product. (Refer to "2.2 Connecting and Using a

 

PC")

 

 

 

Check that the device connected to the product is

 

powered on.

 

 

8 Troubleshooting Guide 75

Image 75
Contents SyncMaster S22A650S S24A650S Copyright Before Using the ProductIcons used in this manual Symbols for safety precautionsCleaning CleaningPrecautions for storage Securing the Installation SpaceElectricity and Safety Safety PrecautionsInstallation Drips, etc., oil, or smoke Operation GAS 100 Before Using the Product Correct posture to use the product Table Of Contents Screen Setup Configuring Tint Resizing or Relocating the Screen Setup and Reset Information Index Preparations Checking the ContentsChecking the Components ComponentsItems sold separately Frontal Buttons PartsAuto Port Description Reverse SideAttaching the Stand InstallationRotating the Monitor Adjusting the Product Tilt and HeightInstalling a Wall-mount Kit or Desktop Stand Anti-theft Lock MagicRotation Auto Connecting and Using a Source Device Before ConnectingPre-connection Checkpoints Connection Using the DVI Cable Connecting and Using a PCConnecting to a PC Connection using the D-SUB cable analogue typeConnection Using the DP Cable Connection Using an HDMI-DVI CableDriver Installation Setting Optimum Resolution Changing the Resolution Using a PC Changing the Resolution on Windows Vista Changing the Resolution on Windows Connecting Headphones Connecting the Product to a PC as a USB HUB Connecting a PC to the ProductUtilizing the Product as a USB HUB Connecting the Power Screen Setup Configuring MAGICSAMSUNGBrightSamsung Magic Bright Samsung Magic Color Configuring MAGICSAMSUNGColorBrightness Configuring BrightnessContrast Configuring ContrastSharpness Configuring SharpnessCoarse Adjusting CoarseFine Response Time Configuring Response TimeConfiguring Tint Configuring RedRed Green Configuring GreenBlue Configuring BlueColor Tone Configuring the Color Tone SettingsGamma Configuring GammaResizing or Relocating the Screen Image SizeChanging the Image Size Position & V-Position Configuring H-Position & V-PositionMenu H-Position & Menu V-Position Configuring Menu H-Position & Menu V-PositionEco Motion Sensor Setup and ResetConfiguring Eco Motion Sensor ECOConfiguring Backlight Eco Light Sensor Configuring Eco Light SensorConfiguring Sensitivity Configuring Brightness Level Eco Saving Configuring Eco SavingEco Icon Display Configuring Eco Icon DisplayYouve saved * trees Changing Menu Transparency Menu TransparencyChanging the Language LanguageConfiguring PC/AV Mode PC/AV ModeAuto Source Configuring Auto SourceDisplay Time Configuring Display TimeKey Repeat Time Configuring Key Repeat TimeCustomized Key Configuring Customized KeyConfiguring Off Timer On/Off Off Timer On/OffConfiguring Off Timer Setting Off Timer SettingInitializing Settings Reset ResetConfiguring Brightness in the Startup Screen Information Menu and OthersDisplaying Information Check the followings Troubleshooting GuideTesting the Product Checking the Resolution and FrequencySound issue Source device issue Question Answer Q & aTroubleshooting Guide General SpecificationsPowerSaver Standard Signal Mode Table 63.981 60.020 108.000 +/+ Contact Samsung World Wide AppendixEurope Samsung Electronics Czech and Slovak, s.r.o., Oasis Asia Pacific India Africa Appendix OSDOn Screen Display TerminologyVertical Frequency Index Index
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LS24A650SE/EN, LS24A650SS/EN specifications

The Samsung LS24A650SS/EN and LS24A650SE/EN monitors represent a significant advancement in display technology, particularly aimed at professionals and content creators. With a sleek design and an array of innovative features, these monitors are designed to enhance productivity and provide an immersive viewing experience.

One of the standout features of the LS24A650 series is its QHD resolution, delivering stunning visuals at 2560 x 1440 pixels. This high resolution allows for sharper images and finer details, making it perfect for tasks that require precision, such as graphic design and data analysis. The 24-inch screen size strikes an ideal balance between workspace efficiency and comfortable viewing.

Color accuracy is another area where the LS24A650 excels. With 99% sRGB coverage, the monitors provide vibrant and true-to-life colors, which are crucial for photography, video editing, and any work that demands precise color representation. Coupled with HDR10 support, the monitors enhance the dynamic range, allowing for brighter highlights and deeper shadows, further elevating the visual experience.

Ergonomics and user comfort are also prioritized in the LS24A650 models. The stands are adjustable in height, tilt, swivel, and pivot, enabling users to customize their viewing angles and reduce neck strain during extended use. Moreover, the flicker-free technology and blue light filter help minimize eye fatigue, making these monitors suitable for long working hours.

Connectivity options are plentiful, with HDMI, DisplayPort, and USB-C for versatile integration with various devices. This enhances productivity by providing multiple options for connecting laptops, desktops, and other peripherals. The built-in KVM switch comes in handy for users who wish to control multiple computers with a single set of peripherals, streamlining workspace organization.

The exterior design features a minimalistic aesthetic, complete with thin bezels that maximize screen real estate. This design not only looks modern but also supports multi-monitor setups by reducing the gap between screens.

Overall, the Samsung LS24A650SS/EN and LS24A650SE/EN monitors offer a comprehensive solution for professionals seeking a blend of high performance, ergonomic features, and stunning visuals, making them an excellent choice for any demanding workspace.