Samsung LS24E65KMWV/EN, LS23E65UDC/EN, LS24E45UDLC/EN Screen issue, Not Optimum Mode is displayed

Page 96

9Troubleshooting Guide

Screen issue

Issues

Solutions

 

 

The power LED is off. The screen will not switch

Check that the power cable is connected

on.

properly. (Refer to "2.2Connecting and Using a

 

PC")

 

 

The message Check Signal Cable appears.

Check that the cable is properly connected to the

 

product. (Refer to "2.2Connecting and Using a

 

PC")

 

 

 

Check that the device connected to the product is

 

powered on.

 

 

Not Optimum Mode is displayed.

This message appears when the signal from the

 

graphics card exceeds the maximum resolution or

 

frequency for the product.

 

 

 

Change the maximum resolution and frequency to

 

suit the product performance, referring to

 

Standard Signal Mode Table (page 114).

 

 

The images on the screen look distorted.

Check the cable connection to the product (Refer

 

to "2.2Connecting and Using a PC")

 

 

The screen is not clear. The screen is blurry.

Adjust Coarse (page 69) and Fine (page 70).

 

 

 

Remove any accessories (video extension cable,

 

etc.) and try again.

 

 

 

Set the resolution and frequency to the

 

recommended level.

 

 

The screen appears unstable and shaky.

Check that the resolution and frequency for the

 

PC are within the range of resolution and

There are shadows or ghost images left on the

frequency compatible with the product. Next, if

screen.

required, change the settings, referring to

 

 

Standard Signal Mode Table (page 114) in this

 

manual and the INFORMATION menu on the

 

product.

 

 

The screen is too bright. The screen is too dark.

Adjust Brightness (page 53) and Contrast (page

 

54).

 

 

Screen color is inconsistent.

Change the COLOR settings.

 

(Refer to "Configuring Tint")

 

 

The colors on the screen have a shadow and are

Change the COLOR settings.

distorted.

(Refer to "Configuring Tint")

 

 

 

White does not really look white.

Change the COLOR settings.

 

(Refer to "Configuring Tint")

 

 

9 Troubleshooting Guide 96

Image 96
Contents BN46-00480A-10 Table Of Contents Connecting and Using 42 a Source Device Screen Setup Configuring Tint Resizing or Relocating the Screen Information Troubleshooting 95 Guide Specifications Before Using the Product CopyrightIcons used in this manual Cleaning Securing the Installation Space Precautions for storageSafety Precautions SymbolsElectricity and Safety Installation and Safety Drips, etc., oil, or smoke Operation and Safety GAS Before Using the Product Before Using the Product Correct posture to use the product Preparations Checking the ComponentsChecking the Components ComponentsStand neck Parts Frontal Buttons S22E450F / S24E450FIcons Description Auto Frontal Buttons S24E650PL / S24E650XL / S24E650XW / S27E650X Preparations Frontal Buttons S22E650D / S23E650D / S24E650DW / S27E650D Preparations Frontal Buttons S23E650K / S24E650MW Pressed Reverse Side S23E650K Port DescriptionReverse Side S24E650MW Reverse Side S22E450F / S24E450F Reverse Side S22E650D / S23E650D / S24E650DW / S27E650D Reverse Side S24E650XL / S24E650XW / S27E650X Reverse Side S24E650PL Right Side View Installation Attaching the StandAdjusting the Product Tilt and Height Rotating the Monitor Installing a Wall-mount Kit or Desktop Stand Preparations Anti-theft Lock Connecting and Using a Source Device Before ConnectingPre-connection Checkpoints Connecting and Using a PC Connecting to a PCConnection Using the D-SUB Cable Analog Type Connection Using the DVI Cable Except S23E650K / S24E650PL Hdmi OUT Connecting the Power Connecting USB High speed Full speed Low speedConnecting and Using a Source Device Control Panel → Audio → Speaker → Speaker Setup Driver Installation Setting Optimum Resolution Screen Setup Configuring BrightnessBrightness Configuring Contrast ContrastConfiguring Sharpness SharpnessEye Saver Mode Configuring Eye Saver ModeGame Mode Configuring Game ModeConfiguring Samsung Magic Bright Samsung Magic BrightAV mode S22E450F / S24E450F / S23E650K / S24E650PL Configuring Samsung Magic Angle Samsung Magic Angle S22E450F / S24E450FScreen Setup Configuring Samsung Magic Upscale Samsung Magic UpscaleImage Size Changing the Image SizeAV mode Configuring the Hdmi Black Level Settings Hdmi Black Level S22E450F / S24E450F / S23E650K / S24E650PLConfiguring the Response Time Response Time Except S22E450F / S24E450FConfiguring H-Position & V-Position Position & V-PositionScreen Setup Adjusting Coarse CoarseAdjusting Fine FineConfiguring Tint Configuring RedRed Configuring Green GreenConfiguring Blue BlueConfiguring the Color Tone Settings Color ToneConfiguring Gamma GammaResizing or Relocating the Screen LanguageChanging the Language Configuring Menu H-Position & Menu V-Position Menu H-Position & Menu V-PositionConfiguring Display Time Display TimeTransparency Changing TransparencySetup and Reset Reset AllInitializing Settings Reset All Configuring Smart Eco Saving Smart Eco SavingOff Timer Plus Configuring Off TimerOff Timer Off Timer Turn Off AfterConfiguring Eco Timer Eco TimerEco Timer Eco Off AfterPC/AV Mode Configuring PC/AV ModeS23E650K Configuring Key Repeat Time Key Repeat TimeConfiguring Source Detection Source DetectionInformation Menu and Others Displaying InformationBrightness Configuring Volume in the Initial Screen Installing the Software Installing the SoftwareRestrictions and Problems with the Installation MultiScreen MultiScreenRemoving the Software Troubleshooting Guide Testing the ProductChecking the Resolution and Frequency Installation issue PC modeScreen issue Not Optimum Mode is displayedSound issue Source device issueQ & a Question AnswerTroubleshooting Guide Specifications General S22E450F / S22E650DModel Name S22E450F S22E650D Plug-and-Play General S23E650D / S23E650K Model Name S23E650D / S23E650KSpecifications General S24E450F Model Name S24E450FSpecifications General S24E650PL / S24E650XL Model Name S24E650PL / S24E650XLSpecifications General S24E650DW / S24E650MW / S24E650XW Model Name S24E650DW / S24E650MW / S24E650XWSpecifications General S27E650D / S27E650X Model Name S27E650D / S27E650XSpecifications PowerSaver S27E650X Standard Signal Mode Table 31.469 59.940 25.175 S24E650DW / S24E650MW / S24E650XW Responsibility for the Pay Service Cost to Customers Product damage caused by customers faultAppendix Not a product defectAppendix Extended warranty Correct DisposalTerminology OSD On Screen DisplayResolution Index Index
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LS24E65UXWG/EN, LS24E65UPLC/XE, LS24E65KBWV/EN, LS24E65UDW/EN, LS23E65KKS/CH specifications

The Samsung LS27E45KDHC/XE and LS27E45KBH/EN are impressive monitors that cater to a variety of user needs, from professional tasks to casual entertainment. These models stand out in the market due to their combination of advanced features, superior display technologies, and ergonomic design.

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