Samsung LS20PTDSF/EN manual Before Requesting Service, Problems Related to Installation PC Mode

Page 83

5-2 Before Requesting Service

Please check the following before requesting After-Sales service. If the problem continues, please contact your nearest Samsung Electronics Service Centre.

PROBLEMS RELATED TO INSTALLATION (PC MODE)

The monitor screen flickers.

Check if the signal cable between the computer and the monitor is securely connected and tightened.

(Refer to Connecting to a Computer)

PROBLEMS RELATED TO SCREEN

 

 

 

Screen is blank and power indicator is off.

 

Ensure that the power cord is firmly connected and the LCD monitor is on.

 

 

(Refer to Connecting to a Computer)

 

 

 

<Check Signal Cable> message

 

Ensure that the signal cable is firmly connected to the PC or video sources.

 

 

(Refer to Connecting to a Computer)

 

 

 

<Mode not supported> message is shown

 

Check the maximum resolution and the frequency of the video adapter.

 

 

Compare these values with the data in the Standard Signal Mode Table.

 

 

 

Picture rolls vertically.

 

Check if the signal cable is securely connected.Connect it again securely.

 

 

(Refer to Connecting to a Computer)

 

 

 

Image is not clear. Picture is blurred.

 

Run Frequency <Coarse > and < Fine> tuning.

 

 

Turn on again after removing all accessories(video extension cable, etc.)

 

 

Set resolution and frequency to the recommended ranges.

 

 

 

Picture image is unstable and vibrates.

 

Check if the resolution and frequency set for the computer video card falls

 

 

in the range supported by the monitor. If not, reset them referring to the

Ghost images are shown in the picture.

 

 

current <Information> under the monitor menu and Standard Signal Mode

 

 

 

 

Table.

 

 

 

The image is too light or too dark

 

Adjust the Brightness and Contrast

 

 

(Refer to the <Brightness>, <Contrast>)

 

 

The display brightness can differ according to the mode set for <MagicAn-

 

 

gle>.

 

 

If <MagicBright> is set to <Dynamic Contrast>, the display brightness can

 

 

differ according to the input signal.

 

 

 

Screen is blank and the power indicator light

 

The monitor is using its power management system

blinks every 0.5 or 1 seconds

 

Press a key on the keyboard

 

 

 

 

 

The screen is blank and is blinking.

 

If you see the TEST GOOD message on the screen when you press the [

 

 

MENU] button, check the cable connection between the monitor and the

 

 

computer to ensure that the connector is properly connected.

 

 

 

 

PROBLEMS RELATED TO AUDIO

 

 

 

No sound

 

Ensure that the audio cable is firmly connected to both the audio-in port on

 

 

your monitor and the audio-out port on your sound card.

 

 

(Refer to Connecting to a Computer)

 

 

Check the volume level.

 

 

 

The sound level is too low.

 

Check the volume level.

 

 

If the volume is still too low after turning the control to its maximum, check

 

 

the volume control on the computer sound card or software program.

 

 

 

5-2

Troubleshooting

Image 83
Contents LCD TV Monitor Table Of Contents Contact Samsung Worldwide -3 Correct Disposal Licence Using this ManualBefore You Start Icons used in this manualCopyright Notice About persistent images Care and MaintenanceExternal Surface and Screen Maintenance Securing the Installation SpaceMeaning of Signs Safety PrecautionsIcons used for safety precautions Power RelatedInstallation Related Cleaning Related Usage Related Major Safety Precautions Maintaining the Correct Posture when Using this Product Package Contents Installing the ProductInstalling the Stand Installing the Product Removing the Stand Attaching a Wall Mount/Desktop Standnot supplied Attaching a Wall Mount/Desktop StandConnecting to a Computer Installing the Product Page Using it as a TV Connecting an Hdmi cable Connecting Using an Hdmi to DVI Cable Connecting a Component cable Connecting AV Devices Connecting a Scart cable To watch paid channels, the CI or CI+ Card must be inserted Connecting Common InterfaceConnecting to an Amplifier Connecting Headphones To lock the product, follow these steps Kensington LockPlug & Play Feature Using the ProductIf you want to reset this feature Saved Viewing the Control panelNumber Icon Description TTX / MIX Remote ControlInstalling Batteries in the Remote Control Teletext Feature Typical Tetetext Part ContentsTOP Menus SUB Menus Using the Screen Adjustment Menu OSD On Screen DisplayScreen Adjustment Menu OSD On Screen Display Structure Picture PC / Hdmi PC TimingCustom Menu DescriptionContrast / Brightness Picture TV / Ext. / AV or Component / Hdmi Menu Description Menu Description Menu Description Auto Wide Sound Impaired Volume Channel Selecting the Sound ModeDefault Scan for cable channels Auto Store function Red View Mode Yellow Select Using the colour buttons with the Channel ManagerSetup Menu Description Menu Description Impaired person Menu Description Menu Description Input Application What is Anynet+?Sound Test SupportHigher number than the older version Media Play Connecting a USB DeviceNeed-to-Know List before using Media Play Displays sorting standard Sorting standard is different depending on the contentsScreen Display Number Menu DescriptionName File Extension Format VideosRed Change Device Selects a connected deviceAVI Video Decoder Audio Decoder Other RestrictionsPhotos MusicPlaying the video/music/photo file group Playing the Multiple FilesMedia Play Additional Function Playing the selected video/music/photo filesVideos / Music / Photos Play Option menu Using the Settings Menu SettingsAnynet+ Menu Connecting Anynet+ DevicesAnynet+ HDMI-CEC ANYNET+ Menu Description Setting Up Anynet+Menu Description Installing the Device Driver PC Timing D-Sub and Hdmi input Standard Signal Mode Table1. B1930HD 2. B2030HDVESA, 1152 x Vertical Frequency 3. B2230HD / B2330HD / B2430HDHorizontal Frequency Natural Color What is Natural Color ?MultiScreen What is MultiScreen ?Installing the Software MultiScreen Installation RequirementsMonitor Self-Diagnosis TroubleshootingProblems Related to Audio Before Requesting ServiceProblems Related to Installation PC Mode Problems Related to ScreenProblems Related to Remote Control FAQ Please TRY the Following FAQFAQ Please TRY the Following Model Name Specifications1. B1930HD / B2030HD B2230HD B2330HD B2430HD 2. B2230HD / B2330HD / B2430HDPower Saving Function CIS Contact Samsung WorldwideEurope Kazakhstan Correct Disposal of Batteries in this Product Europe only Correct Disposal
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LS19PTDSF/XE, LS20PTDSF/EN, LS24PTDSF/EN, LS23PTDSF/XE, LS24PTDSF/XE specifications

Samsung has consistently been at the forefront of display technology, and their range of monitors, including the LS22PTDSF/EN, LS23PTDSF/EN, LS19PTDSF/EN, LS24PTDSF/EN, and LS20PTDSF/EN, exemplifies this commitment to quality and innovation.

These monitors are designed specifically for a variety of user needs, integrating advanced features that enhance both productivity and entertainment experiences. Each model is crafted to deliver superior visual performance, making them ideal for both professional and personal use.

One of the standout characteristics of these monitors is their impressive display technology. They utilize Samsung's advanced IPS (In-Plane Switching) panels, which offer wide viewing angles and vibrant color reproduction. Users can expect sharp images and accurate colors, regardless of their viewing position. This makes them particularly suitable for collaborative work environments where multiple users may be viewing the screen from different angles.

The LS series monitors also come with high-resolution displays, ensuring that every detail is clear and distinct. With options available in various sizes, including 19-inch, 20-inch, 22-inch, 23-inch, and 24-inch, users can choose the perfect fit for their workspace or home setup.

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Energy efficiency is another compelling feature across the LS series. Samsung has integrated eco-friendly technologies that help reduce power consumption without sacrificing performance, aligning with contemporary sustainability goals.

In conclusion, the Samsung LS22PTDSF/EN, LS23PTDSF/EN, LS19PTDSF/EN, LS24PTDSF/EN, and LS20PTDSF/EN monitors offer a well-rounded combination of cutting-edge display technology, user-centric features, and efficient performance. Whether for professional use, gaming, or everyday tasks, these monitors stand out as premium choices that cater to the diverse needs of users today. The emphasis on visual quality, eye care, connectivity, and sustainability makes them a smart investment for anyone seeking an exceptional viewing experience.