Samsung LS27H850QFUXXE, LS27H850QFUXEN, LS24H850QFUXEN manual Sound issue, Source device issue

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Not Optimum Mode is displayed.

This message appears when the signal from the graphics card exceeds the maximum resolution or frequency for the product.

Change the maximum resolution and frequency to suit the product performance, referring to Standard Signal Mode Table (P.54).

The images on the screen look distorted.

Check the cable connection to the product.

The screen is not clear. The screen is blurry.

Remove any accessories (video extension cable, etc.) and try again.

Set the resolution and frequency to the recommended level.

The screen appears unstable and shaky. There are shadows or ghost images left on the screen.

Check that the resolution and frequency for the PC are within the range of resolution and frequency compatible with the product. Next, if required, change the settings, referring to Standard Signal Mode Table (P.54) in this manual and the Information menu on the product.

The screen is too bright. The screen is too dark.

Adjust Brightness and Contrast.

Screen color is inconsistent.

Change the Color settings.

The colors on the screen have a shadow and are distorted.

Change the Color settings.

White does not really look white.

Change the Color settings.

There is no image on the screen and the power LED blinks every 0.5 to 1 second.

The product is operating in power-saving mode.

Press any key on the keyboard or move the mouse to return to normal operating mode.

Text is blurry.

If using a Windows OS (e.g. Windows 7, Windows 8, Windows 8.1 or Windows 10): Go to Control Panel

Fonts Adjust ClearType text and change Turn on ClearType.

Video playback is choppy.

Playback of high-definition large video files can be choppy. This may be because the video player is not optimized for the computer resource.

Try playing the file on another video player.

Sound issue

There is no sound.

Check the connection of the audio cable or adjust the volume.

Check the volume.

The volume is too low.

Adjust the volume.

If the volume is still low after turning it up to the maximum level, adjust the volume on your PC sound card or software program.

Video is available but there is no sound.

Sound cannot be heard if a HDMI-DVI cable is used to connect the input device. Connect the device using an HDMI cable, DP cable or USB Type-C cable.

Source device issue

A beeping sound is heard when my PC is booting.

If a beeping sound is heard when your PC is booting, have your PC serviced.

――The LED lights on the frame of the product may be seen depending on the user's viewing angle. The light is harmless to people and has no bearing on product features and performance. The product is safe to use.

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Contents H85 Table of contents Adjusting OSD On Screen Display settings Precautions for storage Before Using the ProductSecuring the Installation Space Safety PrecautionsElectricity and Safety CleaningInstallation Operation Page Preparations PartsControl Panel Direct Key guide Return Function Key GuideJOG Button Power saving/Non-signal mode Changing the Volume setting Changing Brightness, Contrast and Eye Saver Mode settingsPort Description Reverse SideRotating the Monitor Screen Adjusting the Product Tilt and HeightPrecautions for moving the monitor Anti-theft LockTo lock an anti-theft locking device Installing a Wall-mount Kit or Desktop Stand S24H850QF Installing a Wall-mount Kit or Desktop Stand S27H850QF Attaching the Stand S24H850QF InstallationAttaching the Stand S27H850QF Removing the Stand S24H850QF Removing the Stand S27H850QF Connection Using the Hdmi Cable Connecting and Using a Source DeviceRead below before installing the monitor Connecting and Using a PCConnection Using the USB Type-C Cable Connection Using the HDMI-DVI CableConnection Using the DP Cable Connection Using an DP CableConnecting to Headphones Utilizing the Product as a USB HUB Connecting a PC to the ProductPage Tidying Up the Connected Cables S24H850QF Tidying Up the Connected Cables S27H850QF Power Connecting the PowerDriver Installation Setting Optimum ResolutionCorrect posture to use the product Samsung Magic Bright Screen SetupColor BrightnessContrast SharpnessHdmi Black Level Eye Saver ModeGame Mode Samsung Magic UpscalePicture Size Screen AdjustmentPIP/PBP Mode Configuring the PIP/PBP SettingsSound Source PIP mode PBP modeSize PositionSource PIP Mode available in PIP modeSizePBP Mode available in PBP modeSize PIP Mode available in PIP mode SizeSet the Picture Size for each of the divided screens Display Time Adjusting OSD On Screen Display settingsTransparency LanguageDisplayPort Ver Setup and ResetDP OUT MST/SST Function Implementation Connecting a PC via DisplayPortOSD → USB Type-CSST Connecting a PC via USB Type-C portOSD → Hdmisst Connecting a PC via Hdmi portModels in the Graphic Cards list supports FreeSync FreeSyncPage Off Timer Plus PC/AV ModeSmart ECO Saving Key Repeat Time Power LED OnReset All Source Detection InformationSystem Requirements Installing the SoftwareEasy Setting Box Restrictions and Problems with the InstallationCheck the following Troubleshooting GuideTesting the Product Checking the Resolution and FrequencySource device issue Sound issueHow can I change the frequency? General SpecificationsModel Name S24H850QF*/S27H850QF Standard Signal Mode Table106.500 Not a product defect Responsibility for the Pay Service Cost to CustomersProduct damage caused by customers fault AppendixExtended warranty
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LS27H850QFMXCH, LS24H850QFUXXE, LS27H850QFEXXV, LS24H850QFUXEN, LS27H850QFUXXE specifications

The Samsung LS24H850QFIXCI, LS27H850QFIXCI, and LS27H850QFUXEN are cutting-edge monitors designed to meet the demands of both professionals and casual users. With a focus on high-resolution displays, these models cater to various productivity and entertainment needs.

One of the standout features of the Samsung LS24H850 and LS27H850 series is their impressive QHD resolution of 2560 x 1440 pixels. This resolution offers four times the clarity of Full HD displays, allowing users to enjoy crisp and detailed visuals. The larger display of the LS27H850QFUXEN further enhances this experience with its 27-inch screen size, making it ideal for multi-tasking and immersive gaming.

The monitors are equipped with an advanced IPS panel, which ensures vibrant colors and wide viewing angles. This technology provides a 178-degree viewing angle, allowing users to see consistent colors and contrast no matter their position relative to the screen. Gamers and professionals can appreciate the 99% sRGB color gamut coverage, which ensures precise color reproduction for applications that demand color accuracy.

Another noteworthy feature is the monitor's support for HDR10, enabling a wider range of color and brightness levels for a more dynamic viewing experience. HDR content looks stunning, with deeper blacks and brighter highlights, making it perfect for movie watching and graphics-intensive tasks.

The ergonomic design of these monitors includes height, tilt, swivel, and pivot adjustments, allowing users to create an optimized workspace tailored to their needs. An ultra-slim bezel layout provides a more immersive experience, especially when using multiple monitors in a setup.

Connectivity options are extensive, with DisplayPort, HDMI, and USB Type-C ports available. The inclusion of USB-C is particularly beneficial for users who want to streamline their workspace, as it allows for data, video, and power delivery through a single cable.

Additionally, Samsung has integrated Eye Saver Mode and Flicker Free technology into these displays, significantly reducing eye strain during prolonged use. This consideration for user comfort emphasizes Samsung's commitment to delivering a high-quality viewing experience.

Overall, the Samsung LS24H850QFIXCI, LS27H850QFIXCI, and LS27H850QFUXEN monitors stand out for their exceptional display capabilities, ergonomic designs, and a range of connectivity options, making them suitable for both creative professionals and everyday users alike. Whether for gaming, design, or general computing, these monitors deliver reliability and impressive performance.