Samsung LS20CFVKF/EN, LS20CFVKFV/EN manual Before Requesting Service, Problems Related to Screen

Page 60

5-2 Before Requesting Service

Please check the following before requesting After-Sales service. If the problem continues, please contact your nearest Samsung Electronics Service Center.

PROBLEMS RELATED TO INSTALLATION (PC MODE)

The monitor screen flickers.

Check if the signal cable between the computer and the monitor is securely connected and tightened.

(Refer to Connecting to a Computer)

PROBLEMS RELATED TO SCREEN

 

 

 

Screen is blank and power indicator is off.

 

Ensure that the power cord is firmly connected and the LCD monitor is on.

 

 

(Refer to Connecting to a Computer)

 

 

 

"Check Signal Cable” message

 

Ensure that the signal cable is firmly connected to the PC or video sources.

 

 

(Refer to Connecting to a Computer)

 

 

 

"Not Optimum Mode" message

 

Check the maximum resolution and the frequency of the video adapter.

 

 

Compare these values with the data in the Preset Timing Modes Chart.

 

 

 

Picture rolls vertically.

 

Check if the signal cable is securely connected.Connect it again securely.

 

 

(Refer to Connecting to a Computer)

 

 

 

Image is not clear. Picture is blurred.

 

Run Frequency <Coarse > and < Fine> tuning.

 

 

Turn on again after removing all accessories(video extension cable, etc.)

 

 

Set resolution and frequency to the recommended ranges.

 

 

 

Picture image is unstable and vibrates.

 

Check if the resolution and frequency set for the computer video card falls

 

 

in the range supported by the monitor. If not, reset them referring to the

Ghost images are shown in the picture.

 

 

current <Information> under the monitor menu and Preset Timing Modes.

 

 

 

 

 

The image is too light or too dark

 

Adjust the Brightness and Contrast

 

 

(Refer to the <Brightness>, <Contrast>)

 

 

 

Screen is blank and the power indicator light

 

The monitor is using its power management system

blinks every 0.5 or 1 seconds

 

Press a key on the keyboard

 

 

 

 

 

The screen is blank and is blinking.

 

If you see the TEST GOOD message on the screen when you press the [

 

 

MENU] button, check the cable connection between the monitor and the

 

 

computer to ensure that the connector is properly connected.

 

 

 

 

PROBLEMS RELATED TO AUDIO

 

 

 

No sound

 

Ensure that the audio cable is firmly connected to both the audio-in port on

 

 

your monitor and the audio-out port on your sound card.

 

 

(Refer to Connecting to a Computer)

 

 

Check the volume level.

 

 

 

The sound level is too low.

 

Check the volume level.

 

 

If the volume is still too low after turning the control to its maximum, check

 

 

the volume control on the computer sound card or software program.

 

 

 

PROBLEMS RELATED TO REMOTE CONTROL

The remote control buttons do not respond.

Check the battery polarities (+/-).

Check if the batteries have been exhausted. Check if the power is on.

Check if the power cord is securely connected.

Check if a special fluorescent or neon lamp is on in the vicinity

5-2

Troubleshooting

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Contents LCD TV Monitor Table Of Contents Using this Manual Before You StartIcons used in this manual Copyright NoticeCare and Maintenance Securing the Installation SpaceAbout persistent images Safety Precautions Icons used for safety precautionsPower Related Meaning of SignsInstallation Related This may result in electric shock or fireCleaning Related Avoid spraying cleansing agent directly onto the product Usage RelatedAvoid letting children hang or climb onto the product Avoid using a humidifier or cooker near the product Take care not to block the vent by a table cloth or curtainMaintaining the Correct Posture when Using this Product Maintain the correct posture when using this productInstalling the Product Package ContentsInstalling the Stand Removing the Stand Installing the Product Connecting to a Computer Installing the Product Installing the Product Using it as a TV Connecting an Hdmi cable Connecting Using a DVI to Hdmi Cable Connecting a Component cable Connecting a Scart cable Connecting Common Interface Connecting to an Amplifier Connecting Headphones Kensington LockLocking the product Using the Product Plug & Play FeatureIf you want to reset this feature Remote Control Sensor Viewing the Control panelIcon Description Remote Control Installing Batteries in the Remote Control Teletext Feature Page Using the Screen Adjustment Menu OSD On Screen Display Screen Adjustment Menu OSD On Screen Display StructureTOP Menus SUB Menus Picture PC / DVI Menu DescriptionPicture TV / Ext. / Component / Hdmi Offset G-Offset B-Offset R-Gain G-Gain B-Gain Reset Off Dark Darker DarkestOff Low Medium High Auto NativeSize Sound Player, STB etc. is connected to the TV via Hdmi100Hz 300Hz 1KHz 3KHz 10KHz Reset Audio Format appears according to the broadcasting signalVolume You can adjust the audio description volumeSelecting the Sound Mode Channel Audio TypeMono Air / Cable QuickManual store for analogue channel Default Guide Broadcasts All Channels Shows all currently available channelsAdded Channels Shows all added channels Favourites Shows all favorite channelSetup Remote controlOccurs, set the time manually Clock SetGaming experience by selecting game menu Press to unlock all TV ratings Press to lock all TV ratingsWhen the user selects a channel Volume buttonWhen the TV is turned off by Sleep Timer function Low Sets the TV to low energy saving modeWhat is Anynet+? InputAnynet+ HDMI-CEC Setting Up Anynet+ Support Are deactivatedAuto Turn Off Signal Information digital channels only With the strongest signalSoftware Upgrade By USB After the upgradeMenu Description Installing the Device Driver Standard Signal Mode Table Horizontal FrequencyVertical Frequency What is Natural Color ? What is MultiScreen ?Installing the Software Natural ColorRemoving the Software HardwareTroubleshooting Monitor Self-DiagnosisBefore Requesting Service Problems Related to ScreenProblems Related to Audio Problems Related to Remote ControlPage FAQ Please TRY the Following FAQ Please TRY the Following Specifications Model NameClass B Information Communication Equipment for Home Use Power Saving Function OffContact Samsung Worldwide North AmericaLatin America EuropeCIS Asia PacificMiddle East & Africa Correct Disposal Correct Disposal of Batteries in this Product Europe onlyMore Information
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LS20CFVKF/XE, LS20CFVKFV/EN, LS20CFVKF/EN specifications

The Samsung LS20CFVKF/EN and LS20CFVKFV/EN are two models in the company’s lineup of monitors that promise to enhance your viewing experience with a blend of advanced features and cutting-edge technologies. Designed to cater to various user needs, these models are ideal for both casual and professional settings.

One of the standout features of these monitors is their impressive display quality. Leveraging Samsung's commitment to visual excellence, they come equipped with a stunning Full HD (1920 x 1080) resolution that ensures sharp, vivid images. The panel technology delivers vibrant colors and deeper blacks, making everything from work documents to movies come alive. The 178-degree viewing angle means you can enjoy consistent image quality even when viewed from the side, making it perfect for collaborative workspaces or family movie nights.

The LS20CFVKF/EN and LS20CFVKFV/EN also boast a rapid response time, which is crucial for reducing motion blur in fast-paced videos and gaming. This feature makes the monitors suitable for gamers looking for a competitive edge, as the quick refresh rate helps to keep images smooth and fluid during action-packed sequences.

In terms of design, both models exemplify Samsung's minimalist aesthetic, with sleek bezels that provide an immersive viewing experience. They also feature ergonomic stands that allow users to adjust the height, tilt, and swivel of the monitor for comfortable long-term use. The VESA mount compatibility adds more flexibility by accommodating different mounting solutions.

To further enhance visual comfort, Samsung has integrated technologies such as Flicker Free and Eye Saver Mode. Flicker Free technology helps reduce screen flicker, which can lead to eye strain during extended use. Eye Saver Mode reduces blue light emissions, minimizing the risk of fatigue and allowing for longer viewing sessions without discomfort.

Connectivity options are robust, with HDMI and VGA ports readily available, making it easy to connect the monitors to a wide range of devices, from PCs to gaming consoles. The inclusion of built-in speakers enables users to enjoy audio without the need for external devices.

Overall, the Samsung LS20CFVKF/EN and LS20CFVKFV/EN monitors represent a significant option for anyone looking for a reliable, feature-rich display. With their brilliant visual quality, ergonomic design, and user-friendly technologies, these monitors promise to elevate your digital experience, making them a smart addition to any home or office setup.
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