Samsung LS19RTUSS/XSG, LS19RTUSS/EDC manual Problems Solutions

Page 41

6. Symptoms and Recommended Actions

A monitor recreates visual signals received from the computer. Therefore, if there is trouble with the computer or the video card, this can cause the monitor to become blank, have poor coloring, noise, Video mode not supported, etc. In this case, first check the source of the problem, and then contact a service center or your dealer.

1.Check if the power cord and the video cables are properly connected to the computer.

2.Check if the computer beeps more than 3 times when booting.

(If it does, request an after-service for the main board of the computer.)

3.If you installed a new video card or if you assembled the PC, check if you installed the adapter(video) driver and the monitor driver.

4.Check if the scanning ratio of the video screen is set at 56Hz or 85Hz. (Do not exceed 60Hz when using the maximum resolution.)

5.If you have problems in installing the adapter (video) driver, boot the computer in Safe Mode, remove the Display Adapter at the "Control Panel, System, Device Administrator" and then reboot the computer to reinstall the adapter (video) driver.

The following table lists possible problems and their solutions. Before calling for service, check the information in this section to see if you can remedy any problems yourself. If you do need assistance, please call the phone number on the Information section or contact your dealer.

Installation Screen Audio Remote Control

1. Problems related to Installation

Problems related to the monitor installation and their solutions are listed.

 

Problems

 

Solutions

 

 

 

 

 

 

 

 

 

 

 

 

It appears the PC does not

 

z Check if the Display Adapter Driver (VGA Driver) is properly

 

 

function normally.

 

installed.

 

 

 

 

(Refer to Installing Driver)

 

 

 

 

 

 

 

 

 

 

 

 

The monitor screen flickers.

 

z Check if the signal cable between the computer and the

 

 

 

 

monitor is securely connected and tightened.

 

 

 

 

(Refer to Connecting to a Computer)

 

 

 

 

 

 

 

 

 

 

 

 

TV screen is blurred or shows

 

z Check if the TV antenna connector is securely connected to

 

 

noise signals.

 

the external antenna.

 

 

 

 

(Refer to Connecting to TV)

 

 

 

 

 

 

 

 

 

 

 

 

TV signal is not received

 

z Check "Channel system" and make sure you choose the

 

 

 

 

correct channel system.

 

 

 

 

(Refer to the Channel System)

 

 

 

 

z Select "Auto program" to configure the channel system

 

 

 

 

automatically. (Refer to the Auto Program)

 

 

 

 

 

 

 

 

 

 

 

2. Problems related to Screen

Problems related to the monitor screen and their solutions are listed.

Problems

 

Solutions

 

 

 

 

 

 

Screen is blank and power

 

z Ensure that the power cord is firmly connected and the LCD

indicator is off

 

monitor is on.

 

 

(Refer to the Connecting the Monitor)

 

 

 

 

 

 

"Check Signal Cable" message

 

z Ensure that the signal cable is firmly connected to the PC or

 

 

video sources.

 

 

(Refer to the Connecting the Monitor)

 

 

z Ensure that the PC or video sources are turned on.

 

 

 

 

 

 

"Not Supported Mode" message

 

z Check the maximum resolution and the frequency of the

 

 

video adapter.

 

 

 

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Contents SyncMaster 931MP Do not use a damaged or loose plug Use only a properly grounded plug and receptacle Insert the power plug firmly so that it does not come looseDo not drop the monitor when moving it Do not place the product on the floor Keep any heating devices away from the power cableSet down the monitor carefully Do not place the monitor face downDo not spray water or detergent directly on the monitor Do not remove cover or back Never insert anything metallic into the monitor openings Do not cover the vents on the monitor cabinetRemove and discard vinyl bag from power adapter before use Keep all power adapters apartKeep power adapter away from any other heat source To vibrations When moving the monitor, turn off and unplug the power cordCable Monitor Manual Quick Setup GuideMenu Auto ENTER/FM Radio Source Sub Cable Power CordAudio Cable MagicBright Available in PC/DVI Mode Only PIP Available in PC/DVI Mode OnlyMenu Enter / FM RadioDVI/PC FM ANT / ANT ComponentExtrgb Scart is mainly used in EuropeMute TTX/MIX Menu Enter FM Radio PowerStill DUAL/MTSMute This function is available only in Korea 20. S.MODE Sound ModeDual / MTS Connecting to a Computer Connecting AV Devices Connecting to a MacintoshConnecting TV When using an outdoor antenna When using an interior antenna terminalIs weak signal causing poor reception? To connect the RF cable to the antenna input terminalFolding the base Connecting HeadphoneRemoving the base Install a Vesa baseClick Windows ME Driver Windows MEWindows XP/2000 Click Windows XP/2000 DriverMicrosoft Windows XP Operating System Page How to install Click Start , Setting , Control Panel Natural Color Software Program Microsoft Windows NT Operating SystemLinux Operating System How to install the Natural Color software OSD Direct button on the remote control is Source buttonDescription Play/Stop Source ListDirect button on the remote control is Size button Position Direct button on the remote control is Source button SizePC / DVI Mode PIP ON/ OffAvailable in PC Mode Only Cool / Normal / Warm / Custom Direct button on the remote control is M/B button EntertainAvailable in PC Mode Only Red Green Blue Description Play/StopTV / Ext. / AV / S-Video / Component Mode Available in PC Mode Only CoarseFine SharpnessOn /Off SoundBBE Add / Delete Manual StoreAir STD HRCLNA IRCAFN It has no effect on any software running on the computer EnglishMinutes Off, 30, 60, 90, 120, 150Not Supported Mode Self-Test Feature CheckDisplay Adapter Driver Not Optimum ModeMaintenance and Cleaning Problems Solutions Items to check ProblemsAnswer QuestionInput Signal, Terminated ResolutionPower Supply Signal CablePower Saving Power ConsumptionDimensions WxDxH/ Weight State Normal Operation Power saving mode Power offBroadcasting Systems Sync PolarityBroadcasting Systems CountriesEcuadorVertical Frequency Broadcasting Systems CountriesHorizontal Frequency Canada Australia BrazilChile Sonda S.A ColombiaGermany FranceHungary ItalyPortugal PeruSouth Africa SWEDEN/DENMARK/NORWAY/FINLANDCatv DVD VHF/UHFBtsc EiajClass B Product Information Image Retention Free
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LS19RTUSS/EDC, LS19RTUSS/XSG specifications

The Samsung LS19RTUSS/EDC is a high-performance monitor designed to enhance productivity and provide an exceptional viewing experience for both professionals and casual users. This 19-inch display combines advanced technology with sleek design, making it an ideal choice for home offices, schools, and businesses alike.

One of the defining features of the LS19RTUSS/EDC is its use of Samsung’s proprietary PLS (Plane-to-Line Switching) technology. This ensures vibrant colors and wide viewing angles, allowing users to see content clearly from multiple positions. With a resolution of 1280 x 1024 pixels, the monitor delivers sharp, detailed images that are perfect for various applications, including graphic design, video editing, and everyday computing tasks.

The monitor boasts a response time of 5ms, which minimizes motion blur and ghosting effects in fast-moving visuals, making it suitable for gaming and action-packed video content. Additionally, it supports a contrast ratio that enhances screen clarity by providing deeper blacks and brighter whites, leading to an improved overall picture quality.

Samsung has also integrated its eye care technology into the LS19RTUSS/EDC, which includes features such as Flicker-Free technology and Eye Saver Mode. These innovations help reduce eye strain during prolonged use, making it a comfortable choice for those who spend long hours in front of the screen.

In terms of connectivity, the monitor comes equipped with multiple ports, including VGA and DVI, allowing users to easily connect it to a variety of devices. Its slim profile and lightweight design make it convenient for different setups, whether mounted on a wall or placed on a desk. The adjustable stand provides flexibility in tilt options, ensuring that users can find the most comfortable viewing angle.

The power efficiency of the Samsung LS19RTUSS/EDC is another noteworthy characteristic. It is designed to consume less power without compromising performance, promoting sustainability and reducing electricity costs.

Overall, the Samsung LS19RTUSS/EDC is an excellent choice for those seeking a reliable, high-quality monitor with a range of features that cater to both productivity and entertainment needs. Its blend of superior display technology, eye care features, and versatile connectivity options make it a standout option in the 19-inch monitor market.
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