Samsung GY17CTSN/EDC, GY15VTSN/EDC, GY17VTSN/EDC manual Troubleshooting

Page 26

User’s Manual

Troubleshooting

Check List

Check the following items if there is trouble with the monitor.

1.Check if the power cord and the cable are properly connected to the computer.

2.Check if the computer beeps more than 3 times when booting.

(If it does, request an after-service for the main board of the computer.)

3.If you installed a new video card or if you assembled the PC, check if the installed the adapter (video) driver and the monitor driver.

4.Check if the scanning ratio of the video screen is set at 75Hz or 85Hz. (Do not exceed 60Hz when using the maximum resolution.)

5.If you have problems in installing the adapter (video) driver, boot the computer in Safe Mode, remove the Display Adapter at the "Control Panel, System, Device Administrator" and then reboot the computer to reinstall the adapter (video) driver.

Note: If problems repeatedly occur, contact an authorized service center.

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Contents Samtron 52V/72V Notation Conventions Safety InstructionsNotational Use only a properly grounded plug and recepticle PowerDo not use a damaged or loose plug This may cause a fire Do not cover the vents on the monitor cabinet InstallationDo not drop the monitor when moving it Place the monitor on a flat and stable surfaceDo not place the monitor face down Clean Do not use or store inflammable substances near the monitor OtherDo not place any heavy objects on the monitor Never insert anything metallic into the monitor openings Introduction Signal Cable Quick Setup Guide Warranty CardUsers Guide and Driver Installation CD UnparkingFront Rear Setup Connecting Your MonitorWindows ME Click Windows ME DriverWindows XP/2000 Click Windows XP/2000 DriverMicrosoft Windows XP Operating System Setup Setup How to install Click Start , Setting , Control Panel Microsoft Windows NT Operating System Linux Operating SystemInstalling Vesa compliant mounting Removing the baseAttaching a base On-Screen Display No images on TroubleshootingCheck List Screen. I cannot turnScreen shows strange colors or just black and white Troubleshooting Question Self-Test Feature Check Useful Tips Self-Test Feature Check Werning MessagesEnvironment Judging the monitors working conditionSpecifications GeneralPlug and Play Capability PowerSaver EPA/ENERGYMHz Preset Timing ModesHorizontal Vertical Pixel Clock Sync Polarity Display Mode Horizontal FrequencyHorizontal 31 ~ 81 kHz Vertical 56 ~ 75 Hz Dot Acceptable PowerSaver Horizontal Frequency SeService InformationTerms Regulatory FCC Information User InstructionsPCT Notice IC Compliance NoticeMPR II Compliance Why do we have environmentally-labelled monitors? What does labelling involve?Lead What does labelling involve?continueEnvironmental Requirements CadmiumWhy do we have environmentally labelled computers? TCO Development Environmental requirements Flame retardantsMedical Requirement Classifications EMCFor Better Display Authority
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