Samsung LS23A700DS/ZA, LS23A700DSL/EN, LS23A700DS/EN, LS23A700DS/SM, LS23A700DS/NG manual Sound issue

Page 70

9Troubleshooting Guide

Screen issue

 

 

"Not Optimum Mode" is displayed.

This message appears if the signal from the

 

graphics card exceeds the maximum resolution or

 

frequency for the product.

 

 

 

Change the maximum resolution and frequency to

 

suit the product performance, referring to

 

Standard Signal Mode Table (page 76).

 

 

The images on the screen look distorted.

Check the cable connection to the product (Refer

 

to "3.3 Connecting and Using a PC")

 

 

The screen is not clear. The screen is blurry.

Remove any accessories (video extension cable,

 

etc) and try again.

 

 

 

Set the resolution and frequency to the

 

recommended level. (Refer to "10.1 General")

 

 

The screen appears unstable and shaky.

Check that the resolution and frequency for the

 

PC are within the range of resolution and

There are shadows or ghost images left on the

frequency compatible with the product, and if

screen.

required, change the settings, referring to

 

 

Standard Signal Mode Table (page 76) in this

 

manual and the INFORMATION menu on the

 

product.

 

 

The screen is too bright. The screen is too dark.

Adjust Brightness(page 46) and Contrast(page

 

47).

 

 

Screen color is inconsistent.

Change the COLOR settings. (Refer to "

 

Configuring Tint" ON PAGE 51)

 

 

The colors on the screen have a shadow and are

Change the COLOR settings.

distorted.

(Refer to " Configuring Tint" ON PAGE 51)

 

 

 

White does not really look white.

Change the COLOR settings.

 

(Refer to " Configuring Tint" ON PAGE 51)

 

 

There is no image on the screen and the power

The product is in power-saving mode.

LED blinks every 0.5 to 1 second.

 

Press any key on the keyboard or move the

 

 

mouse to return to the previous screen.

 

 

 

 

Sound issue

 

 

There is no sound.

Check the connection of the audio cable or adjust

 

the volume.

 

 

 

Check the volume.

 

 

9 Troubleshooting Guide 70

Image 70
Contents SyncMaster S23A700D Copyright Before Using the ProductSymbols for safety precautions Icons used in this manualCleaning CleaningPrecautions for Storage Safety PrecautionsSecuring the Installation Space Electricity and SafetyBefore Using the Product Installation Drips, etc., oil, or smoke Operation GAS Before Using the Product Before Using the Product Correct posture to use the product Table Of Contents Magic Resizing or Relocating the Screen Setup and Reset Information Appendix Index Checking the Contents PreparationsComponents Checking the ComponentsItems sold separately Attaching the Stand Avoid lifting the product holding only the stand Parts Frontal ButtonsIcons Description Preparations Reverse Side DVIAnti-theft Lock Tidying Up the Connected CablesTo lock an anti-theft locking device Adjusting the Product Tilt 1 3D Mode Connection SupportedConfiguring Depth Configuring the 3DDepth 3 L/R Change Configuring L/R Change4 3D → 2D Configuring 3D → 2D Resolution Supported for PC Input via the Hdmi PortStandard HDMI-Compatible Formats Playing 3D Games on a PC Precautions when Viewing 3D Video Before Connecting Connecting and Using a Source DevicePre-connection Checkpoints Connecting the Power Connection Using the DVI Cable Connecting and Using a PCConnecting to a PC Connection Using an DVI-HDMI CableConnection Using an HDMI-DVI Cable Connection Using an Hdmi Cable Digital TypeDriver Installation Changing the Resolution Using a PCChanging the Resolution on Windows XP Connecting to a Video Device Connection Using an Hdmi CableConnecting and Using a Source Device Setting Optimum Resolution Connecting HeadphonesConfiguring Angle Screen SetupSamsung Magic Angle Configuring Bright Samsung Magic BrightConfiguring Color Samsung Magic ColorConfiguring Brightness BrightnessConfiguring Contrast ContrastSharpness Configuring SharpnessResponse Time Configuring Response Time Hdmi Black LevelScreen Setup Configuring Green Configuring TintConfiguring Red RedConfiguring Blue BlueConfiguring the Color Tone Settings Color ToneConfiguring Gamma GammaSize Resizing or Relocating the ScreenChanging the Picture Size Horizontal Position Configuring H-PositionConfiguring V-Position Vertical PositionConfiguring Menu H-Position Menu H-PositionConfiguring Menu V-Position Menu V-PositionEco Saving Setup and ResetConfiguring Eco Saving Settings Menu TransparencyLanguage Changing the LanguagePC/AV Mode Configuring PC/AV ModeAuto Source Configuring Auto SourceConfiguring Display Time Display TimeConfiguring Key Repeat Time Key Repeat TimeConfiguring Off Timer On/Off Off Timer On/OffConfiguring Customized Key Customized KeyOff Timer Setting Configuring Off Timer SettingReset Initializing Settings Reset Information Menu and Others Configuring Brightness in the Startup Screen Displaying Information Configuring Volume in the Startup Screen Checking the Resolution and Frequency Troubleshooting GuideTesting the Product Check the followingsSound issue Source device issue Q & a Question AnswerTroubleshooting Guide Specifications GeneralPowerSaver Standard Signal Mode Table Hdmi Normal & 3D 1920 x 1080, 1080p Appendix Contact Samsung WorldwideEurope CIS Asia Pacific Africa Correct Disposal Correct disposal of batteries in this productTerminology OSDOn Screen DisplayResolution Index Wide
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