Samsung LT24E390EX/EN Troubleshooting, Energy Saving Menu → System → Eco Solution → Energy Saving

Page 69

Other Information

Troubleshooting

If the product seems to have a problem, first review this list of possible problems and solution. If none of the troubleshooting tips apply, visit www.samsung.com

Issues

Solutions and Explanations

Flickering and Dimming

If your Samsung Television is flickering or dimming sporadically, you may need to

 

disable some of its energy efficient features such as the Energy Saving feature. Follow

 

the steps below with your remote to turn these features off or on.

 

•• Energy Saving: Menu → System → Eco Solution → Energy Saving

 

 

 

Component Connections /

If you find that the

colour on your Samsung television’s screen is not correct or black

Screen Colour

and white, first run

a Self Diagnosis on the product to make sure there are no device

 

issues.

 

 

•• Self Diagnosis: Menu → Support → Self Diagnosis → Picture Test

 

If the problem does not appear in the Picture test, make sure:

 

•• Your connections are all consistent. For example, if you’ve used the AV In jack on

 

your product, make sure you have used the AV Out jack on your video source.

 

•• You have connected to your devices to the correct jacks. For example, if you use

 

the Component jacks, labeled Pb, Pr, and Y, to connect your product and video

 

source, make sure you have connected the blue Pb jack on the video source to

 

the blue Pb jack on the product, the red Pr jack on the source to the red Pr jack

 

on the product.

Screen Brightness

If you find that the

colours on your Samsung product are correct but just a little too

 

dark or bright, try adjusting the following settings in the Picture option in the Main

 

menu:

 

 

•• Backlight, Contrast, Brightness, Sharpness, Colour, Tint (G/R) and so on. Go in to

 

“Picture” on user Menu then try adjusting options mentioned above.

Unwanted Powering Off

If your Samsung product appears to turn off by itself, there may be an issue with either

 

your Timer settings or your Eco friendly No Signal Power Off feature.

 

First make sure Sleep Timer is not accidentally set. The Sleep Timer turns off the

 

product automatically after a certain period of time has passed.

 

•• Sleep Timer: Menu → System → Time → Sleep Timer

 

If the Sleep Timer is not activated, you may have engaged the No Signal Power Off or

 

Auto Power Off feature.

 

•• No Signal Power Off: Menu → System → Eco Solution → No Signal Power Off

 

•• Auto Power Off: Menu → System → Eco Solution → Auto Power Off

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Contents LED TV Monitor Still image warning Digital TV noticeContents Safety Precautions Power RelatedInstallation Related This may shorten the product life cycle or cause fire Usage Related Cleaning RelatedElectric shock or fire This will alleviate any eye strain An electric shock or fire may result Other Warnings Providing Proper Ventilation for Your ProductInput Cables Sold Separately Accessories and CablesInstalling the Stand Using the Control Panel Standby modeSetup Standard Remote Control Buttons Installing batteries Battery size AAA How to Navigate Menus How to Operate the Main Menu OSD On Screen DisplayPicture, Sound, Broadcasting, Applications, System, Support Connecting the Power Connecting the Power Cord and the Aerial or Cable ConnectionConnections Connecting to AV Devices Blu-ray Players, DVD Players, etcMHL USE Sharing Mobile Device Screens On the DisplayerUsing a Scart Cable Using a Headphone Cable Connection Connecting to Audio DevicesConnecting to a PC Using the CI or CI+ Card Display Modes D-Sub and HDMI/DVI Input Source How to Use Edit NameChanging the Input Source TV / Ext. / PC / HDMI1/DVI / HDMI2 / AV / ComponentCorrect posture to use the product Basic FeaturesChanging the Preset Picture Mode Picture ModeContrast BacklightBrightness SharpnessChanging the Picture Size Picture SizeMenu → Picture → Picture Size Picture SizePicture Sizes available by Input Source PC Screen Adjustment Auto AdjustmentUsing Your Product as a Computer PC Display Menu → Picture → Auto AdjustmentPicture In Picture PIP Advanced Settings Menu → Picture → Advanced SettingsChanging the Picture Options Picture Options Menu → Picture → Picture OptionsColour Tone Cool / Standard / Warm1 / Warm2 Sound Mode Reset PictureChanging the Preset Sound Mode Picture OffSound Effect Adjusting Sound SettingsAdditional Settings Speaker SettingsReset Sound Selecting the Sound ModetAerial Auto TuningCountry Area Memorising ChannelsManual Tuning Using the Channel Menu Using the Info button Now & Next guideChannel List Change ChannelsUsing Channel View Change the Broadcast SignalGuide Change the Channel ListUsing the Schedule Viewing Schedule ManagerMenu → Broadcasting → Schedule Manager Edit Timer List Cancel a Schedule ViewingDigital Channel Schedule Viewing Analogue Channel Schedule ViewingRemove channels Edit ChannelRename Analogue Channels Edit Favourites tAdd Channels Fine Tune Other FeaturesTransfer Channel List Delete CAM Operator ProfileAudio Options Teletext LanguageDigital Text UK only Menu → Broadcasting → Common Interface Common InterfaceSleep Timer Setting the TimeTime Menu → System → TimeOff Timer On TimerEco Solution Economical SolutionsAuto Protection Time Programme Rating Lock How to watch a restricted programme or movieChange PIN Channel LockGeneral Menu LanguageDivX Video On Demand Anynet+ HDMI-CECMenu → System → Anynet+ HDMI-CEC Menu → System → DivX Video On DemandSupport Menu Self DiagnosisMenu → Support → Self Diagnosis Picture Test Sound TestUpgrading to the Latest Version Software UpdateMenu → Support → Use Mode Use ModeContact Samsung Menu → Support → Contact SamsungApplication Menu Connecting a USB DeviceSource List ApplicationMedia Play Disconnecting a USB DevicePlaying the selected files Menu → Applications → Media PlayVideo Playback Video PlaybackAdditional Video Playback Settings Playlist Creation Slide ShowOpening a Different File Background MusicMini Player Additional Photo Playback SettingsSports Mode t Additional Music Playback SettingsMusic Scanning Music playbackAnynet+ HDMI-CEC Anynet+ HDMI-CEC Menu Setting up Anynet+ HDMI-CECView TV Anynet+ HDMI-CECSwitching between Anynet+ Devices Energy Saving Menu → System → Eco Solution → Energy Saving TroubleshootingSleep Timer Menu → System → Time → Sleep Timer Auto Power Off featureBroadcasting → Auto Tuning Solution → Energy Saving Mode Not SupportedReset Picture Image go to Menu → Support → Self Diagnosis → Picture TestVerify the aerial is positioned correctly Go to Menu → Support → Self Diagnosis → Sound TestSystem → Setup Recommend using cables with 90 degree connectors Anynet+ HDMI-CEC is set to On. System → Anynet+ HDMI-CEC Search Anynet+ devices again Subtitle Supported image resolutionsSupported Subtitle and Media Play file formats ExternalVideo Codec Supported music file formatsOther Restriction Video DecodersAudio Decoders Typical Teletext Analogue Channel Teletext FeaturePreparing before installing Wall-Mount / Desktop Stand Attaching a Wall Mount/Desktop StandAttaching a Wall Mount / Desktop Stand Other Information Installing the Wall Mount Installing the Wall Mount KitWall Mount Kit Specifications Vesa To lock the product, follow these steps Anti-theft Kensington LockStorage and Maintenance Open Source License Notice LicenseSpecifications PIP IndexOther Information Gateshead NE9 9BJ Warranty CardImportant Notice Wiring the Mains Power Supply Plug UK OnlyAtencion Solo Para USO EN Interiores Adaptor informationContact Samsung World Wide
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LT22E390EW/EN, LT24E390EX/EN, LT24E390EW/EN, LT22E390EX/EN, LT24E390EX/XE specifications

The Samsung LT22E390EX/XE and LT24E390EX/XE are innovative displays designed to cater to a variety of user needs, combining advanced technology with practical functionalities. These models are part of Samsung's range of monitors that seamlessly blend work and play, embodying versatility in design and performance.

Both models feature Samsung's Super Slim design, allowing for a sleek and modern aesthetic that fits comfortably in any environment. With a thin profile, these monitors can be easily mounted on walls or placed on desks without taking up excess space. The LT22E390EX/XE has a 21.5-inch screen, while the LT24E390EX/XE offers a slightly larger 23.6-inch display. The size variations cater to different user preferences, ensuring that anyone can find a model that meets their spatial and functional requirements.

One of the standout features of these monitors is their Full HD resolution, providing crystal-clear images at 1920 x 1080 pixels. This high resolution, combined with Samsung's Wide Viewing Angle technology, ensures vivid colors and excellent image quality from various viewing positions. Users can enjoy immersive experiences whether they are watching movies, playing games, or working on intricate design projects.

Moreover, these monitors are equipped with the Screen Split feature, which enhances multitasking by allowing users to divide the screen into different sections. This functionality is particularly beneficial for professionals who need to manage multiple applications simultaneously, improving productivity and efficiency.

The LT22E390EX/XE and LT24E390EX/XE also boast a response time of 5 milliseconds, reducing motion blur and providing a smooth viewing experience during fast-paced action sequences. Additionally, the monitors include Samsung's Game Mode, which optimizes settings specifically for gaming, ensuring that users benefit from reduced lag time and enhanced performance for an enjoyable gaming experience.

In terms of connectivity, both models offer a range of options, including HDMI and VGA ports, making it easy to connect to a variety of devices such as laptops, gaming consoles, and set-top boxes. This versatility enhances the convenience of the monitors, allowing users to switch between different sources with ease.

In conclusion, the Samsung LT22E390EX/XE and LT24E390EX/XE monitors combine exceptional image quality, user-friendly features, and a sleek design, making them ideal choices for both work and leisure. With their advanced technologies and connectivity options, these monitors are well-suited to meet the demands of today's technology-driven environment, offering an impressive visual experience for all users.
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