Samsung LS27E591CS/XV, LS27E591CS/EN, LS27E591CS/CI Screen issue, Not Optimum Mode is displayed

Page 79

8Troubleshooting Guide

Screen issue

Issues

Solutions

 

 

The power LED is off. The screen will not switch

Check that the power cable is connected

on.

properly. (Refer to "2.2 Connecting and Using a

 

PC")

 

 

The message Check Signal Cable appears.

Check that the cable is properly connected to the

 

product. (Refer to "2.2 Connecting and Using a

 

PC")

 

 

 

Check that the device connected to the product is

 

powered on.

 

 

Not Optimum Mode is displayed.

This message appears when the signal from the

 

graphics card exceeds the maximum resolution or

 

frequency for the product.

 

 

 

Change the maximum resolution and frequency to

 

suit the product performance, referring to

 

Standard Signal Mode Table (page 86).

 

 

The images on the screen look distorted.

Check the cable connection to the product (Refer

 

to "2.2 Connecting and Using a PC")

 

 

The screen is not clear. The screen is blurry.

Adjust Coarse (page 53) and Fine (page 54).

 

 

 

Remove any accessories (video extension cable,

 

etc.) and try again.

 

 

 

Set the resolution and frequency to the

 

recommended level.

 

 

The screen appears unstable and shaky.

Check that the resolution and frequency for the

 

PC are within the range of resolution and

There are shadows or ghost images left on the

frequency compatible with the product. Next, if

screen.

required, change the settings, referring to

 

 

Standard Signal Mode Table (page 86) in this

 

manual and the Information menu on the

 

product.

 

 

The screen is too bright. The screen is too dark.

Adjust Brightness (page 37) and Contrast (page

 

38).

 

 

Screen color is inconsistent.

Change the Color settings. (Refer to "3.5 Color")

 

 

The colors on the screen have a shadow and are

Change the Color settings.

distorted.

(Refer to "3.5 Color")

 

 

 

White does not really look white.

Change the Color settings.

 

(Refer to "3.5 Color")

 

 

8 Troubleshooting Guide 79

Image 79
Contents S27E591C Table Of Contents Screen Setup Transparency Index Copyright Before Using the ProductIcons used in this manual Cleaning Precautions for storage Securing the Installation SpaceSymbols Safety PrecautionsElectricity and Safety Installation and Safety Before Using the Product Operation and Safety GAS Before Using the Product Before Using the Product Correct posture to use the product Preparations Checking the ContentsControl Panel PartsFunction Key Guide ReturnPicture Game Mode, SAMSUNGBright, Brightness, Color Port About ports Reverse SideAttaching the Stand InstallationRemoving the Stand Anti-theft Lock Adjusting the Product TiltInstalling the Wall Mount Kit Installing the Wall MountWall Mount Kit Specifications Vesa Connecting to a PC Connecting and Using a Source DeviceBefore Connecting Connecting and Using a PCConnection Using an HDMI-DVI Cable Connection Using the Hdmi CableConnecting to Headphones or Speakers Connection Using an DP CablePower connection using integrated DC power adapter Connecting the PowerPower connection using detachable DC power adapter Changing the sound settings on Windows Driver Installation 6HWXS*XLGH Dqjxdjh Setting Optimum ResolutionConfiguring Samsung Magic Bright Screen SetupSamsung Magic Bright Dynamic Brightness Configuring BrightnessContrast Configuring ContrastSharpness Configuring SharpnessColor Configuring RedConfiguring Green Configuring Blue Configuring the Color Tone Settings  Mode1  Mode2  Mode3 Configuring GammaSamsung Magic Upscale Configuring Samsung Magic UpscaleHdmi Black Level Configuring the Hdmi Black Level SettingsConfiguring Eye Saver Mode Eye Saver ModeConfiguring Game Mode Game ModeResponse Time Configuring the Response TimeChanging the Picture Size Picture SizeAV mode Configuring H-Position & V-Position Screen AdjustmentAdjusting Coarse Adjusting Fine Transparency Coordinating OSDChanging Transparency Position Language Configuring LanguageDisplay Time Configuring Display TimeConfiguring Volume Setup and ResetSound Configuring Sound Mode Configuring Select Sound If using a single monitor If using two monitors Llrr If using three monitors or moreEco Saving Plus Configuring Eco Saving PlusConfiguring Off Timer Off TimerConfiguring Turn Off After Configuring PC/AV Mode PC/AV ModeSource Detection Configuring Source DetectionKey Repeat Time Configuring Key Repeat TimeConfiguring Power LED On Power LED OnInitializing Settings Reset All Reset AllInformation Information Menu and OthersDisplaying Information Brightness Volume Configuring Volume in the Initial Screen System Requirements Installing the Software Easy Setting Box Installing the SoftwareRemoving the Software Installation issue PC mode Troubleshooting GuideTesting the Product Checking the Resolution and FrequencyNot Optimum Mode is displayed Screen issueSource device issue Sound issueQuestion Answer Q & aTroubleshooting Guide General SpecificationsUSA only PowerSaver Standard Signal Mode Table Specifications Contact Samsung World Wide AppendixEL Salvador Europe Greece CIS China Mena Africa Others Responsibility for the Pay Service Cost to CustomersProduct damage caused by customers fault Not a product defectCorrect Disposal OSD On Screen Display TerminologyResolution Index Standard Signal Mode Table Terminology Transparency
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