Samsung LS24E510CS/KZ, LS24E510CS/EN, LS24E510CS/CI Troubleshooting Guide, Testing the Product

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Chapter 09

Troubleshooting Guide

Before calling Samsung Customer Service Centre, test your product as follows. If the problem persists, contact Samsung Customer Service Centre.

If the screen remains blank, check the PC system, video controller and cable.

Requirements Before Contacting Samsung Customer Service Centre

Testing the Product

Check if your product is operating normally by using the product test function.

If the screen is turned off and the power indicator blinks even though the product is properly connected to a PC, perform a self-diagnosis test.

1

Power off both the PC and product.

2

Disconnect the cables from the product.

3

Power on the product.

4

If the message Check Signal Cable appears, the product is working normally.

Checking the Resolution and Frequency

For a mode that exceeds the supported resolution(refer to Standard Signal Mode Table), the message Not Optimum Mode will appear for a short time. ――The displayed resolution may vary depending on the product or PC system settings.

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Contents Monitor Table of contents Installing the Software Appendix Before Using the Product CopyrightSymbols Securing the Installation SpacePrecautions for storage Power off the product and computer CleaningElectricity and Safety Installation Samsung Operation Output ports, etc Product failure, an electric shock or fire may resultPage Correct posture to use the product Components PreparationsChecking the Components Multi directional button that helps navigate PartsControl Panel UP/DOWN Adjust Brightness, Contrast, Sharpness Hdmi modeAnalog mode LEFT/RIGHT Adjust the screen settings automaticallyFunction Key Guide IconsDescriptionPower Off Source ChangeReverse Side PortInstallation Attaching the StandArrow direction to detach the stand Removing the StandBase to separate it Adjusting the Product Tilt Anti-theft Lock To lock an anti-theft locking deviceInstalling the Wall Mount Installing the Wall Mount KitWall Mount Kit Specifications Vesa S24E510C 100 x 100 3.9 xConnecting and Using a PC Connecting and Using a Source DeviceBefore Connecting Connection Using the D-SUB Cable Analogue TypeOn the PC Connection Using the Hdmi CableConnection Using an HDMI-DVI Cable SetNext, connect the power cable to the power outlet Connecting to Headphones or SpeakersConnecting the Power DC 14V port on the back of the productClick on the Windows Driver downloaded from the website Driver InstallationSetting Optimum Resolution Select your product model from the list of modelsSamsung Magic Bright Screen SetupConfiguring Samsung Magic Bright AV mode Selected option will be appliedBrightness Configuring BrightnessAdjust the Brightness controlling the JOG button LEFT/RIGHT Contrast Configuring ContrastAdjust the Contrast controlling the JOG button LEFT/RIGHT Sharpness Configuring SharpnessAdjust the Sharpness controlling the JOG button LEFT/RIGHT Color Configuring ColorGamma Adjust the middle level of luminance Mode1 / Mode2 / Mode3Off / Mode1 / Mode2 Configuring Samsung Magic UpscaleSamsung Magic Upscale Configuring the Hdmi Black Level Settings Hdmi Black LevelEye Saver Mode Configuring Eye Saver ModeGame Mode Configuring Game ModeStandard / Faster / Fastest Configuring the Response TimeResponse Time Change the picture size Picture SizeChanging the Picture Size ――A digital output device is connected using the Hdmi cable Screen Adjustment Configuring H-Position & V-PositionAdjust the Coarse controlling the JOG button LEFT/RIGHT Configuring CoarseAdjust the screen frequency Configuring Fine Adjust the Fine controlling the JOG button LEFT/RIGHTChanging Transparency Coordinating OSDTransparency Set the transparency for the menu windowsPosition Move the menu position up or down Configuring PositionPosition Selected option will be appliedSet the menu language Configuring LanguageLanguage Sec / 10 sec / 20 sec / 200 sec Configuring Display TimeDisplay Time Eco Saving Plus Setup and ResetConfiguring Eco Saving Plus Off Deactivate the Eco Saving Plus functionYou can set the product to automatically turn off Off TimerConfiguring Off Timer Configuring Turn Off After ――This option is only available when Off Timer is set to OnPC/AV Mode Configuring PC/AV ModeYou can activate Source Detection Configuring Source DetectionSource Detection Auto The input source is automatically recognizedPressed Configuring Key Repeat TimeKey Repeat Time Power LED On Configuring Power LED OnReset All Initializing Settings Reset AllInformation Menu and Others View the current input source, frequency and resolutionFrequency and resolution will appear Displaying InformationSharpness BrightnessContrast Adjust the Volume controlling the JOG button LEFT/RIGHT Configuring Volume in the Initial ScreenVolume Installing the Software Installing the SoftwareEasy Setting Box Removing the SoftwareChecking the Resolution and Frequency Troubleshooting GuideTesting the Product Not Optimum Mode is displayed Check the followingAdjust Brightness and Contrast Video is available but there is no sound Volume is too lowThere is no sound Set the frequency on your graphics card Adjust the resolutionHow can I change the frequency? Monitor ,Appearance and Themes Display How do I set power-saving mode?Settings or Bios Setup on the PC PersonalizeSpecifications GeneralEnvironmental conditions Operating StoragePower Consumption PowerSaverPower Indicator OffStandard Signal Mode Table VESA, 1920 x VESA, 1680 x65.290 59.954 146.250 67.500 60.000 148.500 +/+Not a product defect Product damage caused by customers faultAppendix OthersCorrect Disposal Terminology OSD On Screen Display On
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LS24E510CS/CI, LS24E510CS/EN, LS24E510CS/KZ specifications

The Samsung LS24E510CS series is an impressive range of 24-inch monitors, designed to cater to a variety of user needs, whether for professional work, gaming, or entertainment. This series includes the models LS24E510CS/KZ, LS24E510CS/EN, and LS24E510CS/CI, each sharing common features that make them stand out in the competitive monitor market.

One of the most notable features of the LS24E510CS series is its Full HD resolution of 1920 x 1080 pixels. This level of clarity offers users vibrant visuals and detailed images, making it ideal for content creators and general users who require precision in their work. The screen utilizes a VA panel technology, which provides deeper blacks and a better contrast ratio compared to traditional TN panels. This feature allows for a more immersive viewing experience, particularly in darker scenes, making it a preferred choice for gamers and movie enthusiasts alike.

In terms of design, the monitors boast a sleek and contemporary look with slim bezels, which enhances the overall aesthetics of any workspace. The ergonomic stand allows for tilt adjustments, enabling users to customize the monitor's angle for maximum comfort during prolonged use. Furthermore, the monitor's energy-efficient design also contributes to reducing power consumption, aligning with sustainable practices.

Another key characteristic of the LS24E510CS series is its wide viewing angles, thanks to the VA technology. Users can enjoy consistent color reproduction and brightness levels from various angles, which is particularly beneficial when sharing the screen with colleagues or friends.

Connectivity options are abundant, featuring HDMI and D-Sub ports, allowing users to connect multiple devices, such as laptops, PCs, and gaming consoles. The monitors also include built-in eye care technologies like Flicker Free and Eye Saver Mode, designed to reduce eye strain during extended sessions of work or gaming.

In summary, the Samsung LS24E510CS/KZ, LS24E510CS/EN, and LS24E510CS/CI models combine outstanding visuals with ergonomic design and user-friendly features. With Full HD resolution, VA panel technology, and eye comfort options, these monitors are well-equipped to meet the diverse demands of today’s users, making them a solid investment for anyone looking to enhance their digital experience.
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