Samsung LS25HG50FQUXEN manual Troubleshooting Guide, Testing the Product, Check the following

Page 44

Chapter 09

Troubleshooting Guide

Requirements Before Contacting Samsung Customer Service Center

――Before calling Samsung Customer Service Center, test your product as follows. If the problem persists, contact Samsung Customer Service Center.

Testing the Product

Check if your product is operating normally by using the product test function.

If the screen is turned off and the power indicator blinks even though the product is properly connected to a PC, perform a self-diagnosis test.

1Power off both the PC and product.

2Disconnect the cables from the product.

3Power on the product.

4If the message Check Signal Cable appears, the product is working normally.

――If the screen remains blank, check the PC system, video controller and cable.

Checking the Resolution and Frequency

For a mode that exceeds the supported resolution(refer to Standard Signal Mode Table), the message Not Optimum Mode will appear for a short time.

――The displayed resolution may vary, depending on the computer system settings and cables.

Check the following.

Installation issue (PC mode)

The screen keeps switching on and off.

Check the cable connection between the product and PC, and ensure the connectors are locked.

Blank spaces are found on all four sides of the screen when an HDMI or HDMI-DVI cable is connected to the product and PC.

The blank spaces found on the screen have nothing to do with the product.

Blank spaces on the screen are caused by the PC or graphics card. To resolve the problem, adjust the screen size in the HDMI or DVI settings for the graphics card.

If the graphics card settings menu does not have an option to adjust the screen size, update the graphics card driver to the latest version.

(Please contact the graphics card or computer manufacturer for further details about how to adjust the screen settings.)

Screen issue

The power LED is off. The screen will not switch on.

Check that the power cable is connected properly.

The message Check Signal Cable appears.

Check that the cable is properly connected to the product.

Check that the device connected to the product is powered on.

44

Page 43 Page 45
Image 44
Page 43 Page 45
Contents Gaming Monitor Table of contents Adjusting OSD On Screen Display settings Before Using the Product Securing the Installation SpaceSafety Precautions SymbolsCleaning Electricity and SafetyInstallation Operation Page Page Control Panel PreparationsParts Function Key Guide Game Setting Key Move the option Exit the Main menuMove to next depth Value increases in the slider Move to next depth Save the value and close SublistChanging the Volume setting Changing Brightness, Contrast and Sharpness settings±2.0 ~ 92.0±2.0 15.0±2.0 to Left ~ +15.0±2.0 to Right Adjusting the Product Tilt and HeightReverse Side Rotating the Monitor Screen You can rotate your monitor as shown belowPrecautions for moving the monitor Anti-theft LockInstallation Attaching the Stand S25HG50FQ* model onlyAttaching the Stand S27HG50QQ* model only Removing the Stand S25HG50FQ* model only Loosen the screws at the bottom of the stand base Place the device flat after removing the stand baseAttach the wall-mount kit or desktop stand here Attaching the Bracket Wall S27HG50QQ* model only Align B withConnecting and Using a Source Device Connecting and Using a PCConnection Using the Hdmi Cable Connection Using an HDMI-DVI CableConnecting a PC to the Product Connection Using an DP CableConnecting to Headphones Utilizing the Product as a USB HUB Connecting the Power S25HG50FQ* model only Connecting the Power S27HG50QQ* model onlyTidying Up the Connected Cables S25HG50FQ* model only Tidying Up the Connected Cables S27HG50QQ* model only Vertical position Tendency of the cables and pullCables out of the COVER-REAR SUB GroovesCorrect posture to use the product Driver InstallationSetting Optimum Resolution Picture Mode GameAdjust the brightness of the dark areas Refresh RateBlack Equalizer Response TimeHow do you enable FreeSync? FreeSyncSelect the best screen size and ratio Low Input LagScreen Size Save Settings Game Setting KeyScreen Setup Adjust the tint of the screen BrightnessContrast SharpnessSamsung Magic Angle Hdmi Black LevelEye Saver Mode Screen AdjustmentAdjusting OSD On Screen Display settings LanguageDisplay Time Set the menu languageSetup and Reset VolumeAdjust the Volume controlling the JOG button LEFT/RIGHT Eco Saving PlusOff Timer PC/AV ModeDisplayPort Ver Source DetectionPower LED On Reset AllView the current input source, frequency and resolution Key Repeat TimeInstalling the Software Easy Setting BoxRestrictions and Problems with the Installation System RequirementsTroubleshooting Guide Testing the ProductChecking the Resolution and Frequency Check that the power cable is connected properlyChange the Color settings Check the cable connection to the productSet the frequency on your graphics card Specifications GeneralStandard Signal Mode Table 35.000 30.240100.000 36.000 +/+346.500 60.004 65.00060.020 108.000 +/+ S25HG50FQ DisplayPort 106.500 60.00 580.080S27HG50QQ DisplayPort ――Horizontal Frequency Responsibility for the Pay Service Cost to Customers Product damage caused by customers faultAppendix Not a product defect
Related manuals
Manual 56 pages 43.21 Kb Manual 56 pages 48.31 Kb Manual 56 pages 11.57 Kb Manual 56 pages 7.67 Kb Manual 56 pages 50.83 Kb Manual 56 pages 16.09 Kb Manual 56 pages 26.8 Kb Manual 56 pages 29.23 Kb Manual 56 pages 29.63 Kb Manual 56 pages 5.23 Kb Manual 56 pages 2.21 Kb Manual 56 pages 25.31 Kb Manual 56 pages 4.32 Kb Manual 56 pages 31.61 Kb Manual 56 pages 61.23 Kb Manual 56 pages 1.12 Kb Manual 56 pages 5.86 Kb

LS25HG50FQIXCI, LS25HG50FQUXEN, LS25HG50FQEXXV, LS25HG50FQMXCH specifications

The Samsung LS25HG50FQUXEN is an impressive 24.5-inch gaming monitor that has gained attention for its advanced features designed to enhance the gaming experience. This display showcases a variety of technologies and characteristics that make it an ideal choice for both casual and competitive gamers.

At the core of the LS25HG50FQUXEN is its Full HD resolution of 1920x1080 pixels, providing a clear and sharp image that allows players to see every detail in their favorite games. The monitor utilizes a Fast IPS panel, which not only offers vivid colors but also delivers wide viewing angles, ensuring that the visuals remain consistent regardless of the viewer’s position. With a refresh rate of 144Hz, this monitor supports smooth gameplay and reduces motion blur, making it suitable for fast-paced action titles.

Additionally, the LS25HG50FQUXEN features a rapid response time of just 1 ms (MPRT), which minimizes ghosting effects during high-speed sequences, thereby providing a smoother experience. This combination of high refresh rate and low response time is particularly crucial in competitive gaming environments, where every millisecond can make the difference in performance.

Another remarkable characteristic of this monitor is its support for AMD FreeSync Premium, which helps to eliminate screen tearing and stuttering by synchronizing the monitor’s refresh rate with the graphics card’s output. This technology ensures fluid and uninterrupted gameplay, giving gamers a competitive edge.

The monitor is also designed with gamers in mind, featuring customizable Game Mode settings that allow users to optimize the display for different game genres. Whether playing a first-person shooter or a racing game, the LS25HG50FQUXEN allows players to create a visual experience tailored to their preferences.

Moreover, the sleek design of the monitor is complemented by versatile connectivity options, including HDMI and DisplayPort inputs, enabling users to connect various devices effortlessly. An adjustable stand allows for height, tilt, and swivel adjustments, ensuring ergonomic comfort during extended gaming sessions.

In summary, the Samsung LS25HG50FQUXEN stands out with its 24.5-inch Full HD display, Fast IPS technology, 144Hz refresh rate, 1 ms response time, and support for AMD FreeSync Premium. With its gamer-centric features and ergonomic design, this monitor is a compelling choice for those seeking to elevate their gaming experience to the next level.
Top Page Image Contents