Samsung LS22D300BY/CH, LS24D340HSX/EN, LS24D300HS/EN Screen issue, Not Optimum Mode is displayed

Page 90

9Troubleshooting Guide

Screen issue

Issues

Solutions

 

 

The power LED is off. The screen will not switch

Check that the power cable is connected

on.

properly.

 

(Refer to "2.2 Connecting and Using a PC")

 

 

The message Check Signal Cable appears.

Check that the cable is properly connected to the

 

product.

 

(Refer to "2.2 Connecting and Using a PC")

 

 

 

Check that the device connected to the product is

 

powered on.

 

 

Not Optimum Mode is displayed.

This message appears when the signal from the

 

graphics card exceeds the maximum resolution or

 

frequency for the product.

 

 

 

Change the maximum resolution and frequency to

 

suit the product performance, referring to

 

Standard Signal Mode Table (page 104).

 

 

The images on the screen look distorted.

Check the cable connection to the product.

 

(Refer to "2.2 Connecting and Using a PC")

 

 

The screen is not clear. The screen is blurry.

Adjust Coarse and Fine.

 

 

 

Remove any accessories (video extension cable,

 

etc.) and try again.

 

 

 

Set the resolution and frequency to the

 

recommended level.

 

 

The screen appears unstable and shaky.

Check that the resolution and frequency for the

 

PC are within the range of resolution and

There are shadows or ghost images left on the

frequency compatible with the product.

screen.

Next, if required, change the settings, referring to

 

 

Standard Signal Mode Table (page 104) in this

 

manual and the INFORMATION menu on the

 

product.

 

 

The screen is too bright. The screen is too dark.

Adjust Brightness and Contrast.

 

 

Screen color is inconsistent.

Change the COLOR settings.

 

 

The colors on the screen have a shadow and are

Change the COLOR settings.

distorted.

 

 

 

White does not really look white.

Change the COLOR settings.

 

 

There is no image on the screen and the power

The product is operating in power-saving mode.

LED blinks every 0.5 to 1 second.

 

Press any key on the keyboard or move the

 

 

mouse to return to normal operating mode.

 

 

9 Troubleshooting Guide 90

Image 90
Contents BN46-00382G-04 Table Of Contents Connecting and Using 42 a Source Device Screen Setup Contrast Configuring Tint Coordinating OSD Setup and Reset Information Appendix Before Using the Product CopyrightIcons used in this manual Cleaning Securing the Installation Space Precautions for storageSafety Precautions Symbols for safety precautionsElectricity and Safety Installation and Safety Drips, etc., oil, or smoke Operation GAS Before Using the Product Before Using the Product Correct posture to use the product Checking the Contents PreparationsParts Frontal ButtonS19D300NY / S22D300NY Auto S22D300BY / S24D300B / S24D300BL S20D300BYAuto Turn the screen on or off S20D300HY / S20D340HY Auto Turn the screen on or off S24D300H / S24D340H S20D300H / S20D340HMAGICSAMSUNGUpscale Turn the screen on or off Reverse Side S20D300BY / S22D300BY / S24D300B / S24D300BL S20D300H / S20D340H / S20D300HY Installation Attaching the Stand S19D300HY / S19D340HY / S19D300NYPreparations Removing the Stand S19D300HY / S19D340HY / S19D300NY Preparations Preparations Adjusting the Product Tilt Anti-theft Lock Connecting and Using a PC Connecting and Using a Source DeviceBefore Connecting Connection Using the D-SUB Cable Analog TypeDVI DVI Hdmi Connecting the Power Power connection using integrated DC power adapterPower connection using detachable DC power adapter Driver Installation Setting Optimum Resolution Screen Setup Configuring BrightnessBrightness Configuring Contrast ContrastConfiguring Sharpness SharpnessGame Mode Configuring Game ModeConfiguring Samsung Magic Bright Samsung Magic BrightDynamic Configuring Samsung Magic Angle Screen Setup Configuring Samsung Magic Upscale Samsung Magic UpscaleImage Size Changing the Image SizeAV mode Configuring the Hdmi Black Level Settings S22D340HY / S24D300H / S24D340H / S24D300HL / S24D340HLScreen Setup Configuring the Response Time Response Time S24D300H / S24D340HConfiguring H-Position & V-Position Position & V-PositionTo configure H-Position or V-Position Adjusting Coarse CoarseAdjusting Fine FineConfiguring Tint Configuring RedRed Configuring Green GreenConfiguring Blue BlueConfiguring the Color Tone Settings Color ToneConfiguring Gamma GammaConfiguring Language Coordinating OSDLanguage Configuring Menu H-Position & Menu V-Position Menu H-Position & Menu V-PositionConfiguring Display Time Display TimeTransparency Changing TransparencySetup and Reset Reset AllInitializing Settings Reset All Configuring Eco Saving Eco SavingOff Timer Configuring Off TimerConfiguring Turn Off After Configuring PC/AV Mode Setup and Reset Configuring Key Repeat Time Key Repeat TimeConfiguring Source Detection Information Menu and Others Displaying InformationConfiguring Brightness and Contrast in the Initial Screen BrightnessInstalling the Software Installing the SoftwareEasy Setting Box System RequirementsRemoving the Software Checking the Resolution and Frequency Troubleshooting GuideTesting the Product Installation issue PC modeScreen issue Not Optimum Mode is displayedSource device issue Q & a Question AnswerTroubleshooting Guide Specifications General S19D300HY / S19D340HY / S19D300NYUSA only Specifications General S22D300BY / S22D300HY / S22D340HY / S22D300NY Model Name S22D300BY / S22D300HY S22D340HY S22D300NYGeneral S24D300BL / S24D300HL / S24D300H / S24D300B Model Name S24D300BL / S24D300HL S24D300H / S24D300BThis device is a Class B digital apparatus USA only General S24D340HL / S24D340H Model Name S24D340HLSpecifications PowerSaver Power Consumption Standard Signal Mode Table S19D300HY / S19D340HY / S19D300NY S20D300BY / S20D300H / S20D340H / S20D300HY / S20D340HY 68.681 75.062 Vertical Frequency Appendix Contact Samsung World WideEurope Czech Asia Pacific Mena Africa Not a product defect Responsibility for the Pay Service Cost to CustomersProduct damage caused by customers fault OthersCorrect Disposal Terminology OSD On Screen DisplayResolution Index Index
Related manuals
Manual 106 pages 19.69 Kb Manual 118 pages 11.49 Kb Manual 118 pages 62.02 Kb Manual 118 pages 17.61 Kb Manual 118 pages 55.8 Kb Manual 106 pages 45.12 Kb Manual 119 pages 27.85 Kb Manual 118 pages 20.11 Kb Manual 119 pages 47.48 Kb Manual 118 pages 15.73 Kb Manual 118 pages 41.34 Kb Manual 125 pages 11.29 Kb Manual 157 pages 13.86 Kb Manual 115 pages 27.12 Kb Manual 159 pages 33.54 Kb Manual 162 pages 21.95 Kb Manual 118 pages 38.98 Kb Manual 118 pages 16.08 Kb Manual 118 pages 58 Kb Manual 160 pages 36.95 Kb Manual 162 pages 1.97 Kb Manual 161 pages 42.79 Kb Manual 161 pages 12.85 Kb Manual 164 pages 21.32 Kb Manual 161 pages 41.33 Kb Manual 160 pages 37.64 Kb Manual 162 pages 21.38 Kb Manual 163 pages 19.5 Kb Manual 161 pages 22.65 Kb Manual 152 pages 5 Kb Manual 161 pages 33.65 Kb Manual 150 pages 12.05 Kb Manual 118 pages 38.53 Kb Manual 117 pages 34.95 Kb Manual 117 pages 32.47 Kb Manual 116 pages 27.75 Kb

LS24D300HL/UE, LS24D300HL/EN, LS19D300NY/KZ, LS22D300NY/XV, LS24D300HS/UE specifications

The Samsung LS24D300HS/EN, LS19D300NY/EN, LS22D300HY/EN, LS22D300NY/EN, and LS24D300HL/EN represent a range of versatile monitors designed to meet diverse needs in the realm of computing and multimedia consumption. These models are particularly well-suited for users seeking high-quality displays for work, gaming, and entertainment.

A standout feature across this series is the LED backlighting, which enhances brightness and contrast in images while also ensuring energy efficiency. This technology results in vivid colors and deep blacks, creating an engaging viewing experience for users whether watching movies or playing games.

The monitors are equipped with a variety of display sizes, making them adaptable for different workstation setups. The LS24D300HS/EN and LS24D300HL/EN, with their larger screen real estate, provide ample space for multitasking, while the LS19D300NY/EN and LS22D300HY/EN cater to users who prefer compact options without sacrificing quality.

These monitors also showcase a Full HD resolution of 1920x1080 pixels, delivering crisp and clear images. This level of detail is ideal for professionals in graphic design, video editing, and any field where high-quality visuals are paramount. Furthermore, the fast response time minimizes blurriness and ghosting effects during fast-paced action sequences, making these models suitable for gamers seeking competitive advantages.

In terms of connectivity, these models offer multiple ports including HDMI and VGA options, allowing for easy connections to various devices, such as laptops, gaming consoles, and desktop computers. This flexibility ensures that users can easily integrate the monitors into their existing setups.

Samsung has also incorporated advanced image enhancement technologies, such as Samsung’s MagicAngle and MagicBright, which optimize brightness and color settings based on different viewing angles, ensuring consistent image quality from various positions.

With sleek designs and slim bezels, these monitors not only deliver on performance but also aesthetically complement any workspace. Their energy-efficient features help reduce overall power consumption, making them an environmentally friendly choice for everyday users.

Overall, the Samsung LS24D300HS/EN, LS19D300NY/EN, LS22D300HY/EN, LS22D300NY/EN, and LS24D300HL/EN models bring together essential features, advanced technologies, and elegant designs, catering to users who demand both functionality and style in their display solutions.