Samsung NP35RP05S4/SEF manual Modem Related, Q1 I cannot hear the modem sound, Using an AT command

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Modem Related

Q1 I cannot hear the modem sound.

A1 Check that the telephone line is properly connected to the modem.

A2 Check that the modem driver is installed properly.

1.Click Start > Control Panel > Performance and Maintenance > System.

2.Select Hardware tab > Device Manager > Modems in the System Properties window, and check if there is a yellow exclamation mark on the installed modem icon. If there is, delete the modem device driver and reinstall the driver, because the yellow exclamation mark represents a not properly installed driver.

3.If there is no yellow exclamation mark, double-click the installed modem, and click Diagnostics tab > Query Modem in the Modem Properties win- dow to diagnose the modem.

No message in either of Command and Response in the Diagnostics tab means that the modem is not operating properly.

Diagnose the modem again after restarting the system or reinstalling the driver. (You have to exit all programs using modem in the advance of diagnostics of the modem).

A3 Although I can make a connection with the modem, I cannot hear the dial tone and modem connection sound. In this case check the following list:

1.Click Start > All Programs > Accessories > Entertainment > Volume Control.

2.Clear the Mute check box in the Telephone Line item.

(Depending on the sound driver, it may be displayed as another name such as Modem, Phone, Mono. If there is no corresponding item, click Options > Properties > Volume Control, select ‘Playback’, and select the ‘Telephone Line’ under the ‘Display the following volume controls’. Click OK.)

Q2 I cannot make a call using an extension line.

AIn general, the dial tone of a PABX or a digital phone switching system is not a continuous one, unlike that of a trunk line.

Therefore, the modem may not make a call because the modem mistakes the dial tone from a PABX or a digital phone switching system as a busy tone.

In this case, complete the following procedures.

Using an AT command.

As an initialization command, use the command, ATX3.

7-12Manual

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Contents Macrovision Statement Safety Instructions Setting Up your SystemCare During Use Battery DisposalReplacement Parts and Accessories Laser Safety Note Laser SafetyPower Cord Requirements General RequirementsWireless Guidance Regulatory Compliance StatementsPage Intentional emitter per FCC Part United States of AmericaUnintentional Emitter per FCC Part FCC Statement for Wireless LAN use FCC PartRegulatory Compliance Statements Intentional Emitter per RSS CanadaUnintentional Emitter per ICES-003 Regulatory Compliance Statements European Union European DirectivesRegulatory Compliance Statements Keyboard Conventions Manual Documentation ConventionsInformation Icons Technical InformationTouchpad Conventions Software User DocumentationCD-ROM Device Naming Convention Windows ConventionsIntroducing Your Computer Front ViewRight View Left ViewBack View Bottom ViewTo turn off the computer Turning the Computer On and OffTo turn on the computer Click Turn Off ComputerGetting Started Using the Keyboard Using the Numeric Keypad Using Special Function Keys Fn Key Key Name Key Function Combinations EscGetting Started Using the Touchpad Action Function Process ClickScroll Using Wireless LAN Button Hot KeysChanging the Hot Key Setting Reading the Status Indicators Status indicators show the status of computer functionsMaintenance Instructions Adjusting LCD BrightnessTo save the battery charge Bad pixels in the LCDTo adjust using volume control program Adjusting the VolumeTo adjust using keyboard Introducing Windows Understanding the DesktopUnderstanding the Start Menu My ComputerUnderstanding a Window Click Start My ComputerClick Start Help and Support Help and Support CenterWindows XP Tour To eject a CD Using the CD DriveTo insert a CD To play a DVD To clean a CD or DVD titleEmergency Eject Hole To use the Windows Media Player To play a video CDTo write data on a CD Option To write data to a DVD For more information on writing CDsFor more information on creating an audio CD Using the Multi-Bay To replace the drive without turning off the computerTo insert a Pcmcia card Using the Pcmcia Card SlotBefore using the Pcmcia slot, remove the slot protector To remove a Pcmcia card To insert and use a memory card Using Memory Card SlotRestriction in Using Memory Stick To protect the data in the memory card To remove a memory cardTo format a memory card To Re-install the Memory Stick Card Driver To use a Memory Stick DuoOr select Start All Programs Samsung EasyBox EasyBox Using EasyBoxLearn about EasyBox Using EasyBox Click Start All Programs Samsung EasyBox EasyBoxTo return to Windows desktop Using Samsung Smart ScreenClick Start All Programs Samsung Samsung Smart Screen To change background or skinConnecting with a Modem Before StartConnecting Through a Wired LAN Click Start Control PanelTo use both Dhcp and static IP simultaneously To use DhcpTo use a static IP Using Samsung Network Manager To configure network settingTo change network places Click Change, select a place icon then click Change To turn off the Wireless LAN Connecting Through a Wireless LAN OptionAccess Point AP Connecting to an Access Point AP What is an Access Point AP?Checking the connection status Connecting to computer-to-computer networks peer-to-peer or Ad hocWireless Networks tab, click Add Connecting to the Internet Connecting to the configured computer Connecting to the Internet Checking the connection status Installing the wireless LAN configuration program PROSet To connect to an Access Point Security SettingsWhat is a network name SSID? To create a computer-to-computer Ad Hoc networkPage To disable the Intel Configuration Service window afterward To connect to an Access Point Click Add in the Networks tab Page Using Network Services Sharing files or foldersConfiguring Sharing Sharing Printers If your computer is a member of another workgroupConfiguring Printer Sharing Click Add a printerConnecting to the Internet Sharing an Internet connection through a wireless network Configuring Internet SharingChecking the Shared Internet Connection To transmit data through infrared communication Infrared CommunicationTo establish infrared connection Another computer iconIf you cannot use infrared communication 1. Check Bios setup Using System Setup Bios CautionNavigation Key Function Starting System SetupMenu Function Changing Booting Priority Press Enter on Boot Device Priority itemSetting the User Password Configuring the PasswordSetting the Supervisor Password On the Set Supervisor Password item, press EnterActivating the Booting Password Deactivating the PasswordConfiguring Resolution and Colour Depth When you have completed configuration, click ApplyUsing Dual View to View Extended Screen Using External Display DevicesSwitching Display Devices Using the Shortcut Key Primary Deactivating Dual View Mode To move a window between display devices in Dual View modeStandby vs. Hibernation Using Power Management OptionsBasic Power Management Schemes Changing DevicesHibernate Mode Power Management or Manual Method Rest Key If You Reinstall WindowsFrequent Interruptions Advanced Power Management Schemes Using the Battery Ejecting and Attaching BatteryBattery Warning Monitoring the Battery ChargeUsing the battery Battery Calibration Calibration NotesUpgrading Memory Module To remove a memory module Using the Security Lock Port Replacing the Hard Disk Drive After replacing the hard disk Tips for Using Your Computer Air Travel Travelling with Your ComputerHandling Spills If you are travelling by air, follow these tipsStoring the Computer for Long Periods Troubleshooting System Recovery PrecautionQ1 The system does not shutdown properly Questions and AnswersWindows Related Q2 The system freezes during program operationQ1 The LCD screen is blank Q6 The image is skewed or broken when in Dual View modeDisplay Related Q3 The screen blinks or displays noise for a short timeSystem does not support OSD display when in DOS mode Q1 I cannot hear the modem sound Q2 I cannot make a call using an extension lineModem Related Q3 How do I use my modem when dialing from overseas? Using an AT commandConfiguring the Modem through the Control Panel Modems tab, select the installed modem, and click Properties Wired LAN Related Q1 Wake On LAN functionWireless LAN Related Check the AP Settings Page Troubleshooting Page Troubleshooting Page Games and Programs Related Q4 The running speed of a game is too slow or fastPage Security Center Page Troubleshooting Creating a Restore Point Restoring the SystemReturning your computer to an earlier restore point Undoing the last restoration Reinstalling Software Running the system software CDInstalling drivers and programs When you have set a booting password Reinstalling Windows XPReinstalling Windows What is partition configuration? Troubleshooting Press any key to boot from CD If You Cannot Run WindowsSpecifications System SpecificationDetailed Specifications Wireless LAN Specification OptionalIntelR PRO/Wireless 2200BG Network Connection IntelR PRO/Wireless 2915ABG Network Connection Regulatory Notice for Channel Use in FranceRadio Specifications IntelR PRO/Wireless LAN 2100 3B Mini PCI Adapter DsssPage Hour CD-ROMGigabytes HertzPcmcia AC adapter BootBoot disk ByteCmos memory DMA direct memory accessCardBus COM portIRQ interrupt request line Hard driveAddress LCD liquid-crystal displayPC Card RAM random access memoryResolution PC slotShadow RAM TFT thin film transistor LCDRegistering Windows Locations of Programs folder and Control PanelIntroducing Windows To Playback Audio or Video CDGetting Started Introducing The Computer Front ViewMulti-Bay Right ViewLeft View Rear View Bottom ViewTurning Off Turning the Computer On and OffTurning On Select Turn Off ComputerRegistering a new user Click Start Log Off Click Switch UserCreating and Changing User Accounts Changing usersDouble-click Run Function TouchpadClick Select Function Touchpad buttonsTo use the scroll function of the touchpad Drag Move/SelectScroll function Using the Keyboard Key Com Function Binations NameKey Hot Keys Changing the launch program of the user buttonStatus Indicators Icon Name DescriptionTo save the battery charge Adjusting LCD BrightnessWhenever you turn the system on or change the power source Maintenance InstructionsAdjusting the Volume Using the Volume Control ProgramProper Seating Posture During Computer Use Seating Posture16Manual Chapter Windows XP Basics Windows XP TourUnderstanding the Desktop Understanding the Start Menu Click This Button To View the Start MenuUnderstanding a Window Click Start My ComputerHelp and Support Center Click Start Help and SupportCreating a New Document Click Start All Programs Accessories WordPadDocument Operations Saving a DocumentOpening a Document Printing a DocumentUsing The Computer Using the CD Drive To Run a CDUsing the Windows Media Player To Play an Audio CD To Play a Video CDTo Write Data in CD For more information on creating an audio CD Using the Multi-Bay Using Memory Card Slot To use a Memory Stick Duo To Re-install the Memory Stick Card DriverTo protect the data in the memory card Working with Pcmcia Cards To remove Pcmcia cardUsing EasyBox Learn about EasyBoxClick Start All Programs Samsung EasyBox EasyBox Using EasyBoxConfiguring Firewall To change background or skin Using Samsung Smart ScreenClick Start All Programs Samsung Samsung Smart Screen 14Manual Connecting to Internet Connecting to the Internet Following options show many ways to connect to the InternetConnecting to the Internet Using a Modem Click Start Control Panel Connecting to the Internet Using Samsung Network Manager To configure network settingTo change network places You can change network places as belowUsing Both Dhcp and Static IP Simultaneously Access Point Computer-to-computer ad hocConnecting to an Access Point AP Click Change the order of Preferred Networks Connecting to computer-to-computer networksSetting up a computer-to-computer network On the Wireless Networks tab, click Advanced Connecting to the Internet Connecting to the configured computer Ad Hoc network section Using the wireless LAN configuration program PROSetTo connect to an Access Point Security Settings Available Networks, click on RefreshTo create a computer-to-computer Ad Hoc network Again. check box, then click Close Select Yes, create a profile for this Network., and click OK Open SystemClick Add in the Networks tab Sharing files or folders Using Network ServicesConfiguring Network Environment Settings Configuring Sharing Select ‘Just enable file sharing’, and click OKUsing Shared Files or Folders Click Other Places Microsoft Windows NetworkConfiguring Printer Sharing Sharing PrintersAdding and Using a Shared Printer 26Manual Sharing an Internet connection through a wireless network Configuring Internet SharingChecking the Shared Internet Connection Infrared Communication To transmit data through infrared communica- tion30Manual System Management Standby Mode Hibernation Mode Managing PowerSpecifying Power Save Time Monitor OffUsing the Power button Using the Battery Ejecting and Attaching BatteryBattery Warning Monitoring the Battery ChargeUsing the battery Use Power Saving Mode Increasing Battery LifeAdjust LCD Brightness Use Battery CalibrationUsing the Security Lock Upgrading Memory Module Page Replacing a Hard Disk Drive Page Traveling with the Computer Customizing your computer Using System Setup To enter System SetupMenu Items Description System Setup MenusSystem Setup Navigation Keys Configuring the Password Setting the User Password Changing Booting Priority Configuring Resolution and Color Depth When you have completed configuration, click ApplyUsing External Display Devices Fn + key is pressedPrimary Page Checking for Viruses Select Start All Programs Norton AntiVirus Norton AntiVirus12Manual Recovering Computer Restoring the System Start All Programs Accessories System Tools System Restore Reinstalling Software When done, restart the system Reinstalling Windows XP When you have set a booting passwordWhen the Date and Time Settings window appears, click Next If You Cannot Run Windows Q2 The system freezes during program operation Windows RelatedQ1 The system does not shutdown properly Q3 The USB device does not work properlyQ1 The LCD screen is blank Q6 The image is skewed or broken when in Dual View modeDisplay Related Q3 The screen blinks or displays noise for a short timeSystem does not support OSD display when in DOS mode Modem Related Q2 I cannot make a call using an extension lineUsing an AT command Q1 I cannot hear the modem soundQ3 How do I use my modem when dialing from overseas? Dialing Rules tab, click EditWired LAN Related Wake On LAN FunctionWireless LAN Related Q3 I cannot share an Internet connection Q4 I cannot connect to the AP Check the Computer SettingsCheck the AP Settings A6 Check the network key settings encryption key Click Start Control Panel Performance and Maintenance Recovering the Computer 20Manual Recovering the Computer Game/Program Related Q4 The running speed of a game is too slow or fastRecovering the Computer Security Center Recovering the Computer Page Appendix System Specifications Specification CommentRF Specifications Wireless LAN Specifications OptionalIntelR PRO/Wireless LAN 2100 3B Mini PCI Adapter SpecificationsIntelR PRO/Wireless LAN 2915 ABG Network Connection SecurityIntelR PRO/Wireless 2200BG Network Connection WPA*, CCXCopyright Registered TrademarksSafety Instructions Instructions for SetupCases when the hard disk and data may be damaged Instructions for careful handlingUse authorized service centers as the system may be damaged

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