FAQ
Please check the following if the USB connection malfunctions.
[Case 1] The camera power is off. 
Turn the camera power on.
[Case 2] USB Driver is not installed correctly.
Install the USB Driver correctly. Refer to page 106.
[Case 3] The USB cable is not connected or you are using a cable with an incorrect specification.
Use a USB cable with the correct specification.
[Case 4] The camera is not recognized by your PC.
Sometimes, the camera may appear under [Unknown Devices] in Device Manager.
Install the camera driver correctly.
Turn off the camera, remove the USB cable, plug in the USB cable again, and then turn on the camera.
[Case 5] There is an unexpected error during file transfer
Turn the camera power off and on again. Transfer the file again.
[Case 6] | How do I know my computer supports a USB Interface? |
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| Check the USB port in your computer or keyboard. |
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| Check the OS version. A USB Interface is available in Windows 98, 98SE, 2000, | |||||
| ME .XP. |
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| Check [Universal Serial Bus controllers] in Device Manager. Do the following to | |||||
| check [Universal Serial Bus controllers]. |
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| Win 98/ME | : Trace [Start | Settings | Control Panel | System | Device |
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| Manager | Universal Serial Bus controllers]. |
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| Win 2000 | : Trace [Start | Settings | Control Panel | System | Hardware |
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| Device Manager Universal Serial Bus controllers]. | ||||
| Win XP | : Trace [Start | Control Panel Performance and Maintenance | |||
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| System Hardware | Device Manager | Universal Serial Bus | ||
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| controllers]. |
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