Samsung HMX-QF30BP/XIL, HMX-QF30BP/EDC, HMX-QF30WP/EDC manual Symptoms and solutions, Power, Display

Troubleshooting

Symptoms and solutions

If these instructions do not solve your problem, contact your nearest Samsung authorised service centre.

Power

Symptom	Explanation/Solution
	• The battery may not be installed in your camcorder. Insert the battery into the camcorder.
The camcorder does not turn on.	• The inserted battery may be discharged.
	Charge the battery or replace it with a charged one.
	• If you use the AC power adaptor, make sure it is properly connected to a wall outlet.
	• Is Auto Power Off set to 5 Min? If no button is pressed for about 5 minutes, the camcorder
The power turns off automatically.	is automatically turned off (Auto Power Off). To disable this option, change the setting of
	Auto Power Off to Off. page 106
	• The battery is almost exhausted. Charge the battery or replace it with a charged one.
The power cannot be turned off.	• Remove the battery or unplug the AC power adaptor, and connect the power supply to the
	camcorder again before turning it on.
	• The temperature is too low.
The battery discharges quickly.	• The battery is not fully charged. Charge the battery again.
	• The battery has reached the end of its lifespan and cannot be recharged. Use another
	battery.

Display

Symptom	Explanation/Solution
The TV screen or LCD display has distorted	• This can occur when recording or viewing a 16:9 ratio image on a 4:3 ratio TV, or vice versa.
images or has stripes at the top/bottom or on
	For more details, see the display specification. page 87
the left/right.
Unknown image appears on the LCD screen.	• The camcorder is in Demo mode. If you do not want to see Demo images, change the
	setting Demo to Off. page 107

Appendixes 114