Troubleshooting

Before calling for service, check the information in this section to see if you can remedy any problems yourself

Table 3. Troubleshooting problems

Symptom	Corrective Actions

No Picture	■ Check to see that both the LCD Monitor and the
	computer are plugged in and turned on.

“No Connection,	■ Check the signal cable connection between the
Check Signal Cable” appears	computer and the LCD Monitor
	■ Use the LCD Monitor self test described on page 8.

“Video mode not supported”	■ Check the maximum resolution and the frequency on the
	video port of your computer.
	■ Compare these values with the data in the preset timing
	modes, page 21.

Picture is scrambled	■ Check the signal cable connection between the
	computer and LCD Monitor.
	■ Perform Auto Adjustment (see page 7).

Picture is not clear	■ Adjust Fine and Coarse adjustments as needed (see
	page 13).

Picture is fuzzy	■ Perform LCD Monitor reset.
	■ Eliminate accessories (i.e., video extension cables).

Picture bounces or has wavy	■ Check the signal cable connection between the
oscillations	computer and LCD Monitor

Picture appears to be ghosting	■ Check the signal cable connection between the
	computer and LCD Monitor.

The image is too light or too dark	■ Adjust the Brightness and Contrast settings.

Color is not uniform	■ Adjust the color settings using the OSD COLOR menu.

The colors are distorted with dark or	■ Adjust the color settings using the OSD COLOR menu.
shadowed areas

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