Samsung LS27C590HS/EN manual Troubleshooting Guide, Testing the Product, Check the following

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9Troubleshooting Guide

9.1Requirements Before Contacting Samsung Customer Service Center

9.1.1 Testing the Product

Before calling Samsung Customer Service Center, test your product as follows. If the problem persists,

contact Samsung Customer Service Center.

Check if your product is operating normally by using the product test function.

If the screen is turned off and the power indicator blinks even though the product is properly connected to a PC, perform a self-diagnosis test.

1

2

3

4

Power off both the PC and product.

Disconnect the cables from the product.

Power on the product.

If the message Check Signal Cable appears, the product is working normally.

If the screen remains blank, check the PC system, video controller and cable.

9.1.2 Checking the Resolution and Frequency

For a mode that exceeds the supported resolution (refer to "10.3 Standard Signal Mode Table"), the message Not Optimum Mode will appear for a short time.

9.1.3 Check the following.

Installation issue (PC mode)

The screen keeps switching on and off.

Check the cable connection between the product and PC, and ensure the connectors are locked. (Refer to "2.3 Connecting and Using a PC")

Screen issue

The screen cannot be switched on.

Check that the power cable is connected properly. Check that the power button is switched on properly. (Refer to "2.3 Connecting and Using a PC")

9 Troubleshooting Guide 80

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Contents S27C590H Table Of Contents Screen Setup Configuring Tint Coordinating OSD Setup and Reset Installing Software Index Icons used in this manual Before Using the ProductCopyright Cleaning CleaningSecuring the Installation Space Precautions for storageSafety Precautions Symbols for safety precautionsElectricity and Safety Installation and Safety Drips, etc., oil, or smoke Operation GAS Before Using the Product Before Using the Product Correct posture to use the product Checking the Contents PreparationsChecking the Components ComponentsParts Frontal ButtonBrightness Volume Features Direct Key guideFunction Key Guide ReturnJOG Button Power saving/Non-signal mode Reverse Side Port DescriptionInstallation Attaching the StandRemoving the Stand Adjusting the Product Tilt Anti-theft Lock Connecting and Using a Source Device Before ConnectingConnecting the Power Pre-connection CheckpointsConnecting and Using a PC Connection Using the D-SUB Cable Analog TypeConnection Using an Hdmi Cable Connection Using an HDMI-DVI CableConnecting to Headphones or Speakers Connecting to a Video Device Tidying Up the Connected Cables Changing the sound settings on Windows Driver Installation Setting Optimum Resolution Changing the Resolution Using a PC Changing the Resolution on Windows Vista Changing the Resolution on Windows Connecting and Using a Source Device Brightness Screen SetupConfiguring Brightness Configuring Contrast ContrastConfiguring Sharpness SharpnessConfiguring Samsung Magic Bright Samsung Magic BrightScreen Setup Configuring Samsung Magic Upscale Samsung Magic UpscaleImage Size Changing the Image SizeScreen Setup Configuring the Hdmi Black Level Settings Hdmi Black LevelConfiguring Response Time Response TimeConfiguring H-Position & V-Position Position & V-PositionAdjusting Coarse CoarseAdjusting Fine FineRed Configuring TintConfiguring Red Configuring Green GreenConfiguring Blue BlueConfiguring the Color Tone Settings Color ToneConfiguring Gamma GammaChanging the Language Coordinating OSDLanguage Configuring Menu H-Position & Menu V-Position Menu H-Position & Menu V-PositionConfiguring Display Time Display TimeTransparency Changing TransparencyInitializing Settings Reset Setup and ResetReset Configuring Eco Saving Eco SavingOff Timer Configuring Off TimerConfiguring Turn Off After Turn Off AfterPC/AV Mode Configuring PC/AV ModeConfiguring Key Repeat Time Key Repeat TimeConfiguring Source Detection Source DetectionPower LED On Configuring Power LED OnInformation Menu and Others Displaying InformationConfiguring Brightness and Contrast in the Initial Screen Configuring Volume in the Initial Screen Installing the Software What is MagicTune?Installing the Software MagicTuneRemoving the Software MultiScreen MultiScreenHardware Troubleshooting Guide Testing the ProductChecking the Resolution and Frequency Check the followingNot Optimum Mode is displayed Sound issue Q & a Question AnswerTroubleshooting Guide Specifications GeneralSpecifications PowerSaver Power ConsumptionStandard Signal Mode Table 55.935 59.887 106.500 Appendix Contact Samsung World WideEurope Cyprus CIS Asia Pacific Africa Responsibility for the Pay Service Cost to Customers Product damage caused by customers faultNot a product defect OthersCorrect Disposal Terminology OSD On Screen DisplayResolution Index Index
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LS27C590HSX/CI, LS27C590HS/EN specifications

The Samsung LS27C590HS/EN is a remarkable monitor that caters to both productivity and entertainment needs, designed to deliver an exceptional visual experience. This 27-inch display boasts an impressive Ultra HD resolution of 3840 x 2160 pixels, ensuring sharp and detailed images that are perfect for a variety of uses, from graphic design to gaming.

One of the standout features of the LS27C590HS/EN is its advanced panel technology. It utilizes a PLS (Plane-to-Line Switching) panel, which offers improved color accuracy and wider viewing angles compared to traditional TN panels. With a color gamut that covers approximately 99% of the sRGB spectrum, users can expect vibrant and true-to-life colors, making it an ideal choice for photographers and video editors who require precise color representation.

Another key characteristic is the monitor's sleek and modern design. The ultra-thin bezels provide a seamless viewing experience, allowing for multi-monitor setups without distraction. The stand is fully adjustable, allowing users to find the perfect height, tilt, and swivel for their work environment. Additionally, the monitor features VESA compatibility, enabling easy mounting on walls or monitor arms.

In terms of connectivity, the Samsung LS27C590HS/EN is equipped with multiple ports for enhanced versatility. This includes HDMI and DisplayPort inputs, which facilitate connectivity with a wide range of devices, from PCs and laptops to gaming consoles. A built-in USB hub further enhances functionality, allowing users to easily connect peripherals such as keyboards and mice.

The monitor is also designed with user comfort in mind. It comes with features like Flicker Free technology that reduces eye strain during long usage sessions. Additionally, the Eye Saver Mode lowers blue light emissions, making it easier on the eyes, particularly during nighttime use or prolonged viewing.

For gamers, the LS27C590HS/EN offers a refresh rate of 60Hz, which, paired with its rapid response time, ensures smooth gameplay with minimal motion blur. The monitor's Game Mode optimizes settings specifically for gaming, enhancing color and contrast to deliver a more immersive experience.

In summary, the Samsung LS27C590HS/EN stands out due to its impressive visuals, thoughtful ergonomic design, and robust connectivity options. Whether for professional use or leisure, this monitor provides a versatile and high-quality display solution for a broad range of applications.