Samsung LU28D590DS/KZ, LU28D590DS/EN, LU28D590DS/UE, LU28D590DSG/XV, LU28D590DS/XV manual Screen issue

Page 81

9Troubleshooting Guide

Screen issue

Issues

Solutions

 

 

The power LED is off. The screen will not switch

Check that the power cable is connected

on.

properly.

 

(Refer to "2.2 Connecting and Using a PC")

 

 

The message Check Signal Cable appears.

Check that the cable is properly connected to the

 

product.

 

(Refer to "2.2 Connecting and Using a PC")

 

 

 

Check that the device connected to the product is

 

powered on.

 

 

Not Optimum Mode is displayed.

This message appears when the signal from the

 

graphics card exceeds the maximum resolution or

 

frequency for the product.

 

 

 

Change the maximum resolution and frequency to

 

suit the product performance, referring to

 

Standard Signal Mode Table (page 87).

 

 

The images on the screen look distorted.

Check the cable connection to the product.

 

(Refer to "2.2 Connecting and Using a PC")

 

 

The screen appears unstable and shaky.

Check that the resolution and frequency for the

 

PC are within the range of resolution and

There are shadows or ghost images left on the

frequency compatible with the product.

screen.

Next, if required, change the settings, referring to

 

 

Standard Signal Mode Table (page 87) in this

 

manual and the Information menu on the

 

product.

 

 

The screen is too bright. The screen is too dark.

Adjust Brightness (page 35) and

 

Contrast (page 36).

 

 

Screen color is inconsistent.

Change the Color settings.

 

(Refer to "3.7 Color")

 

 

The colors on the screen have a shadow and are

Change the Color settings.

distorted.

(Refer to "3.7 Color")

 

 

 

White does not really look white.

Change the Color settings.

 

(Refer to "3.7 Color")

 

 

There is no image on the screen and the power

The product is operating in power-saving mode.

LED blinks every 0.5 to 1 second.

 

Press any key on the keyboard or move the

 

 

mouse to return to normal operating mode.

 

 

9 Troubleshooting Guide 81

Image 81
Contents U28D590D Table Of Contents Screen Setup Screen Adjustment Coordinating OSD Setup and Reset Power LED On Index Before Using the Product CopyrightIcons used in this manual Cleaning Precautions for storage Securing the Installation SpaceSymbols Safety PrecautionsElectricity and Safety Installation and Safety Before Using the Product Operation and Safety GAS Before Using the Product Before Using the Product Correct posture to use the product Preparations Checking the ContentsControl Panel PartsDirect Key guide Brightness Volume Features Game Mode OffFunction Key Guide ReturnJOG Button Power saving/Non-signal mode Port About ports Reverse SideAttaching the Stand InstallationRemoving the Stand Anti-theft Lock Adjusting the Product TiltBefore Connecting Connecting and Using a Source DeviceConnecting and Using a PC Connection Using the Hdmi CableConnection Using an DP Cable Connection Using the HDMI-DVI CableTidying Up the Connected Cables Connecting to Headphones or SpeakersPower connection using integrated DC power adapter Connecting the PowerChanging the sound settings on Windows Driver Installation 6HWXS*XLGH Setting Optimum ResolutionScreen Setup Configuring BrightnessBrightness Contrast Configuring ContrastSharpness Configuring SharpnessConfiguring Game Mode Game ModeSamsung Magic Bright Configuring Samsung Magic BrightDynamic Standard Off50 Samsung Magic Angle Configuring Samsung Magic AngleScreen Setup Color Configuring Color Mode1  Mode2  Mode3 Hdmi Black Level Configuring the Hdmi Black Level SettingsResponse Time Configuring the Response TimeScreen Adjustment Image SizeChanging the Image Size AV mode Position & V-Position Configuring H-Position & V-PositionPIP/PBP  Off / On Configuring PIP/PBP ModePIP/PBP Configuring SizeConfiguring Position PIP Configuring Sound SourcePIP Configuring SourcePBP Configuring Image Size Size Position Sound Source Image Size PDJH6LH 169169 PIP/PBP Mode Size Position Sound Source Image Size Contrast &RQWUDVW Configuring Language Coordinating OSDLanguage Display Time Configuring Display TimeChanging Transparency TransparencySetup and Reset Configuring Eco SavingEco Saving Configuring PC/AV Mode PC/AV ModeDisplayPort Ver Configuring DisplayPort VerSource Detection Configuring Source DetectionKey Repeat Time Configuring Key Repeat TimeConfiguring Off Timer Off TimerConfiguring Turn Off After Configuring Power LED On Power LED OnInitializing Settings Reset All Reset AllInformation Menu and Others InformationDisplaying Information Brightness Contrast Sharpness Volume Configuring Volume in the Initial Screen Installing the Software Easy Setting Box Installing the Software Removing the Software Testing the Product Troubleshooting GuideChecking the Resolution and Frequency Check the followingScreen issue Sound issue Question Answer Q & aTroubleshooting Guide General SpecificationsPowerSaver Standard Signal Mode Table Displayport Hdmi Vertical Frequency Product damage caused by customers fault Responsibility for the Pay Service Cost to CustomersAppendix Not a product defectAppendix Correct Disposal OSD On Screen Display TerminologyResolution Index Terminology Transparency
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