Check the connection, Connection, When using

Before contacting a service center

Symptom	Causes	Remedy

Colour of image is	- White balance setting is	- Select appropriate White balance
different to the	- White balance setting is	- Select appropriate White balance
different to the	incorrect
original scene	incorrect
original scene

Images are too	- Exposure is excessive	- Reset exposure compensation
bright	- Exposure is excessive	- Reset exposure compensation
bright

	- Cable connection is incorrect	- Check the connection
	- The camera is off	- Turn the camera on
	- There are no batteries, the	- Insert new batteries or check the adapter
	batteries are exhausted or the	connection
When using the	AC adapter is not connected.
PC’s explorer, the	- The operating system is not	- Install Windows 98, 98SE, 2000, ME, XP/
[Removable Disk]	Windows 98, 98SE, 2000, ME,	Mac OS 9.0~10.2 to PC that supports USB
file does not show	XP/ Mac OS 9.0~10.2.
	Alternatively the PC does not
	support USB
	- The camera driver is not	- Install a [USB Storage Driver]
	installed

EC-A6ZZZSAA, EC-A6ZZZSBA/US, EC-A6ZZZSBC/US, EC-A6ZZZSAC, EC-A6ZZZSAB specifications

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Before contacting a service center

Symptom

- Check the connection

- The camera is off

- Turn the camera on

connection

When using the

XP/ Mac OS 9.0~10.2.

EC-A6ZZZSAA, EC-A6ZZZSBA/US, EC-A6ZZZSBC/US, EC-A6ZZZSAC, EC-A6ZZZSAB specifications