Samsung UE40H6740SVXZG, UE40H6620SVXZG manual Other Issues, Signal Information, Broadcasting option

Page 209

Other Issues

The Problem

Try this!

 

Watching TV for an extended period of time causes the panel to generate heat.

 

The heat from the panel is dissipated through internal vents running along the

The TV is hot.

top of the TV. The bottom, however, may feel hot to the touch after extended

use. Children watching TV need constant adult supervision to prevent them from

 

 

touching the TV. This heat, however, is not a defect and does not affect the TV's

 

functionality.

 

 

 

HD channels will have black bars on either side of the screen when displaying

 

upscaled SD (4:3) content.

The picture won’t

Black bars will appear at the top and bottom of the screen when you watch

display in full screen.

movies that have aspect ratios different from your TV.

 

Adjust the picture size options on your external device or set the TV to full

 

screen.

 

 

The "Mode Not

The output resolution of the attached device is not supported by the TV. Check

Supported" message

the supported resolutions of the TV and adjust the external device’s output

appears.

resolution accordingly.

 

 

The Subtitle item in the

You cannot select the Subtitle menu if you have selected a source connected

to the TV via HDMI or Component connections. To view subtitle, turn on the

TV menu is grayed out.

external device's subtitle function.

 

 

 

The TV smells of plastic.

This smell is normal and will dissipate over time.

 

 

The Signal Information

Verify that the current channel is a digital channel.

option under Self

The Signal Information is only available for digital channels.

Diagnosis isn't activated.

 

 

 

The TV is tilted to the

Remove the base stand from the TV and reassemble it.

side.

 

 

 

 

Broadcasting is only available when the Source is set to TV.

The Broadcasting option

The Broadcasting menu cannot be accessed while watching TV using a cable

box or satellite receiver.

has been deactivated.

Certain Broadcasting menus cannot be accessed while recording or while the

 

 

TimeShift operation is in progress.

 

 

The settings are lost

If the Use Mode is set to Store Demo, the TV's audio and video settings are

after 5 minutes or every

automatically reset every 5 minutes.

time the TV is turned off.

Change the Use Mode (Support > Use Mode) to Home Use.

 

 

 

Check the cable connections and reconnect them.

There is an intermittent

Loss of audio or video can be caused by using overly rigid or thick cables.

loss of audio or video.

Make sure the cables are flexible enough for long term use. If you are mounting

 

the TV to a wall, we recommend using cables with 90-degree connectors.

 

 

There are small particles

This is part of the product’s design and is not a defect.

on the TV's bezel.

 

 

 

The PIP menu is not

PIP functionality is only available when you are using an HDMI or Component

available.

source.

 

 

Image 209
Contents Manual Contents Internet Connection TV Viewing and Recording Features General Troubleshooting Samsung Smart TV Using the Smart TVSetting up Smart Hub Downloading applications Setting up Voice Control Using Voice ControlSetting up Motion Control Using Motion ControlSamsung Smart Control Using the Samsung Smart ControlUsing the Samsung Smart Control Entering option menu using Samsung Smart Control Activating Football Mode Using the Football ModeUsing the Multi-Link Screen Using the Multi-Link ScreenRunning Editing Channel Editing channelsSorting the channel list Connecting Aerial Hdmi Video Device ConnectionConnecting Hdmi Connecting Component Connecting External Input Connecting Scart TV Audio through the External Speakers Connecting Hdmi ARCConnecting Digital Audio Optical Connecting Headphone Connecting Audio Output Connecting via Hdmi Port Connecting to a ComputerConnecting with the Hdmi DVI Port Connecting via Samsung LinkConnecting Hdmi Port Connecting Hdmi DVI Port Connecting Home Network Dlna Connecting Samsung LinkMobile Device Screen on TV Screen Mirroring Connecting with a Mobile DeviceConnecting via Smart View Mobile Device Screen on TV Screen Mirroring Connecting via a mobile deviceNot searching for the TV on mobile devices Allow/Reject the connection via mobile devices111 Network Wi-Fi Direct Try NowConnecting via Smart View Universal remote setup Input Signal SelectionName of TV on Network Network Device Name Try NowInserting Batteries into Samsung Smart Control When you see this alarm icon on the screenReconnecting Samsung Smart Control Pairing Samsung Smart ControlButton Functions Using Samsung Smart ControlColours and shape may vary depending on the model ¢ Mute / AD KeypadAdditional Functions Using the TV by Moving the Samsung Smart ControlMoving the Focus/Pointer Using the TV with the TouchpadMenu Access & Item Selection Scrolling on the Web Browser Displaying the Context-sensitive Menu on Smart HubMoving to the Smart Hub panel Multi-Link Screen Speaker SettingsManual Web BrowserSign Set the Onscreen Remote Size optionSystem Universal Remote Setup Try Now Setting Up the Universal Remote ControlExternal Device Registration Using the TV RemoteControlling External Devices with the TV Remote Universal Remote Features Connecting a USB Keyboard Connecting a KeyboardConnecting a Bluetooth Keyboard System Device Manager Keyboard Settings Try NowSwitch Input Language Using the KeyboardChanging Keyboards Try Now Keyboard LanguageUsing the Mouse Connecting a MouseConnecting a USB Mouse Connecting a Bluetooth MouseChanging Mouse Buttons and Pointer Speed Try Now Changing Mice Try NowPrimary Button Pointer SpeedUsing Additional Functions Entering Text Using QwertyConnecting a LAN Cable Establishing a Wired Internet ConnectionConnecting to a Wired Internet Network Manually Connecting to a Wired Internet Network AutomaticallyNetwork Network Settings Try Now Settings Network Network Network SettingsIP Settings Connecting to a Wireless Internet Network Automatically Establishing a Wireless Internet ConnectionWireless network Connecting to a Wireless Internet Network Manually111 222 Connecting to a Wireless Internet Network with WPSTroubleshooting Wired Internet Connectivity Issues Troubleshooting Internet Connectivity IssuesIP auto setting failed Try Now No network cable found Try Now Try NowUnable to connect to a wireless router Try Now Try Now Troubleshooting Wireless Internet Connectivity IssuesWireless network connection failed, Try Now Try Now Supported Telecom and Model Name Mobile NetworkNetwork Network Status Try Now Checking the Internet Connection StatusSelecting a Feature Using Multi-Link ScreenChanging the Channel/Volume Multiple Functions on a Single ScreenSelecting the Audio-Source Screen Pairing Bluetooth HeadphonesSelect Speaker Settings from the Settings menu Smart Hub Testing Smart Hub connectionsSmart Hub Open Smart Hub Try Now Support Self Diagnosis Smart Hub Connection TestHome Screen Settings, and set Auto Start to On Setting your favourite itemOpening the Home Screen Deleting browsing historyMoving to the Panel Screen Using the Smart Hub TutorialResetting Smart Hub Smart Hub Samsung Account Try Now Using Smart Hub with Samsung AccountCreating a Samsung Account Navigate to Smart Hub Samsung Account and select Log Creating a Samsung Account using a Facebook AccountLogging into and Saving a Samsung Account Signing into Samsung AccountEasily Logging Into Your Samsung Account Saved on the TV Smart Hub Samsung Account LogSmart Hub Samsung Account Link Service Accounts Disconnecting a Linked AccountLinking My Samsung and App Accounts Linking an App AccountDeleting All Samsung Accounts from the TV Changing and Adding Information to Samsung AccountSmart Hub Samsung Account Smart Hub Samsung Account Remove Accounts from TVUsing Pop-Up Menu Functions Using the Games PanelDownloading/Deleting a Game Viewing Detail Information of the GameQuickly Installing Games Installing and Running a GameInstalling an App in the Detailed Game Information Screen Launching a GameUpdating a Game Managing Downloaded or Purchased GamesRemoving a Game Rating/Sharing/Reviewing a GameUsing Samsung Apps Panel Move Update appsDelete Delete MultipleInstalling an App from the Detailed App Information Screen Installing an AppQuick Installation Using Web Browser Web Browser Default AppsLaunching an App ManualCommand and Status Bar at a Glance Browsing Preferences Rearranging Apps on the Samsung Apps Screen Removing Multiple Apps Removing an App from the TVRemoving an App Setting Auto App Update Samsung Apps FeaturesUpdating an App Enabling Automatic TickersUsing an App while Watching TV Setting Push NotificationUsing On TV Panel Programme Recommendations by Time Viewing the Programme Schedule of Digital ChannelsPopular Videos Watching a Recorded ProgrammeViewing Detailed Programme Information Removing Adult Content from the Recommended List Configuring On TV SettingsSmart Hub On TV Settings Settings On TV Receiving Automatic NotificationsUsing Films and TV Shows Panel Instant Content Playing Watching a Movie/TV Programme Restricting Purchased Content ViewingSmart Hub VOD Rating Lock Navigate to Smart Hub and set VOD Rating Lock to OnSharing With SNS Rating and Sharing a Purchased ContentRating Content Playing Photos, Videos, and Music Multimedia Playing Media Content from a USB DeviceSelect Disconnect USB Device from the list Safely Removing a USB DeviceAllowing Connection with a Computer/Mobile Device When Connected through Samsung Link When Connected through Home Network DlnaPlaying Media Content from a Storage Service Previous / Next Buttons and Functions Available while Viewing PhotosPause / Play Rewind / Fast Forward Buttons and Functions Available while Watching VideoSubtitles Select SceneRepeat Picture SizeButtons and Functions Available while Playing Music Sound ModeRepeat ShuffleFilter Functions on the Media Content List ScreenSort by OptionsUsing the Voice Recognition Tutorial TV Control using your VoiceEnabling Voice Control System Voice ControlSystem Voice Control Language Learning Voice Control BasicsChanging Voice Control Language Enabling TV Voice in Selected Voice Gender Using the Voice Interaction function InteractivelyEnabling/Disabling TV Voice Testing Ambient Illumination Using the TV Camera TV Control using MotionsChecking Illumination Motion Control Environment Check System Motion ControlActivating Motion Control Using Motion Control TutorialLearning Motion Control Basics System Motion Control Motion ControlMoving to the Smart Hub panel Returning to the previous menuDisplaying Smart Hubs context menu Adjusting Pointer SpeedShowing and Hiding Animated Motion Guide Motion Control Layout on the TV Screen Motion Control Screen LayoutMotion Control Layout on the Smart Hub Screen Displaying Hidden Icons When Using Smart Hub Registering Your Face to Your Samsung Account Signing in with Face RecognitionSigning into Samsung Account with Your Face Changing Login Method to Face RecognitionDigital Broadcast Information at a Glance Using the GuideBroadcasting Guide Try Now EPG RecordingDigital Signal Info and Strength Change the Broadcast SignalSupport Self Diagnosis Signal Information Try Now Checking the Current Programme InfoOn TV Recorded TV or Multimedia USB Drive Recording ProgrammesCreating a USB Recording Device Managing USB Recording Devices Instant Recording Recording ProgrammesInstant and Schedule Recording options from the Guide Schedule Recording option on a Specified Date and TimeButtons and Functions Available While Recording a Programme Deleting Schedule Recording Sessions Managing the Schedule Recording ListEditing Schedule Recording Sessions Broadcasting Schedule ManagerStop Available Buttons and Features while Playing RecordingsViewing Recorded Programmes Live TV Highlights PlayerSearch Subtitle SettingsRepeat Mode Sorting the Saved File List Saved File List FeaturesManaging Recorded Files Setting Up Schedule Viewing Setting Up a Schedule ViewingDigital Channel Schedule Viewing Analogue Channel Schedule ViewingEditing Schedule Viewing Sessions Managing the Schedule Viewing ListDeleting Schedule Viewing Sessions Timeshift requirements Using TimeshiftGo to Live TV / Stop Timeshift PauseUsing Options Using the Channel ListBroadcasting Channel List Try Now Changing to FavouritesRegistering and Removing Channels Registering, Removing, and Editing ChannelsEditing Registered Channels Removing Registered ChannelsChanging Numbers Enabling/Disabling Password Protection on ChannelsLocking/ Unlocking Channels Edit Channel NumberRegistering a Channel as Favourites Creating a Personal Favourites ListRegistering the Current Channel as a Favourites Registering Multiple Channels as FavouritesEditing a Favourites List Edit Favourites FeaturesViewing Favourites List Channels Only Rearranging a Favourites List Removing Registered Channels from a Favourites ListCopying a Favourites List to a Different Favourites List Renaming a Favourites ListExtracting Highlights Automatically Enabling Football ModeAdding Realism to Sports Manual Highlight Functions Available in Football ModeRecord RewindFast Forward Go to Social TV / Social TV Viewing a Sports Event Recorded in Football ModeWatch Live TV at the same time Subtitle Options TV-Viewing Support FeaturesShowing Subtitles Digital Text Changing Teletext LanguagePIP Broadcast Viewing Aerial Connection Type Scanning for Available ChannelsAudio Description Selecting the Broadcast Audio OptionsGenre Selection Adult genre enablingCountry Area Using the Channel SettingsManual Tuning Digital Channel Tuning When Aerial Source is set to Terrestrial or CableAnalogue Channel Tuning Channel modeBroadcasting Channel Settings Fine Tune Try Now Fine-Tuning the ScreenBroadcasting Channel Settings Transfer Channel List Try Now Transfer Channel ListSatellite System Broadcasting Channel Settings Satellite System Try NowPage Broadcasting Common Interface Try Now CI Menu Common InterfaceCAM video transcoding Application InfoChoosing the Right Picture Mode for the Viewing Environment Changing the Picture Mode and Adjusting the Picture QualityAdjusting the Picture Quality for Each Picture Mode Fine-Tuning Each Picture Mode Advanced Settings Motion Lighting Try Now White Balance Try NowAdjusting the Picture for Easier Viewing Picture Options Motion Plus Try Now Film Mode Try NowCinema Black Try Now Smart LEDPicture 3D Try Now Viewing in 3DStarting 3D Picture 3D 3D Mode Try Now Changing the 3D ModePicture 3D Adjusting the 3D EffectPicture PIP Picture Support FunctionsChoosing the Right Screen Size Changing the Picture Size and PositionAdjusting the 43 Screen Size Resetting the Picture Mode SettingsAdjusting the Screen Position Choosing the Right Sound Mode for the Environment Changing the Sound Mode and Using Sound EffectsSound Sound Effect Try Now Using Sound EffectsDTS TruSurround Try Now DTS TruDialog Try NowSelecting Speakers Designating the TVs Installation TypeSound Support Functions Volume Level Sound Speaker Settings TV Speaker Multiroom LinkMultiroom Link Speaker TestEnabling the Sound Additional Settings Listening to the TV through Bluetooth HeadphonesResetting All Sound Settings Listening to 3D Audio in 3D ModeSetting the Current Time Setting the Time and Using the TimerSetting the Clock using Digital Broadcast Info If the Clock is Wrong in Auto ModeTurning On the TV using On Timer Using the TimersUsing the Sleep Timer Music / Photo Turning Off the TV Using Off TimerSystem Time Off Timer Try Now Timer Off Preventing Screen Burn Using the Screen Burn Protection and Energy Saving FeaturesUsing Energy Saving Features Setting Up Anynet+ HDMI-CEC Using Anynet+ HDMI-CECSystem Anynet+ HDMI-CEC Try Now Auto Turn Off Try NowAccessing the External Devices Menu Using Anynet+ HDMI-CECSelecting an External Device Anynet+ HDMI-CECAdditional e-Manual Features Using the e-ManualLoading Pages using Keywords Launching the e-ManualAccessing the Menu from the e-Manual Try Now Using History to Load Previously Read PagesUpdating the e-Manual to the Latest Version Loading Pages from the IndexUpdating Software over the Internet Updating Software using a USB connectionUpdating the Software Software update via satellite channel Enabling Automatic Software UpdatesProtecting the TV from Hacking and malicious code Checking the TV and Connected Storage MediaSystem Smart Security Settings Auto Scan Automatically Scanning when the TV is Powered OnAutomatically Adding malicious code to the Blocked List If malicious code is detectedSystem Accessibility Voice Guide Using Other FunctionsEnabling Voice Guide for the Visually Impaired Channel List Source Guide On TV Voice ControlEnabling the High Contrast Adjusting the Menu TransparencyExpanding the Smart Hubs Focus Area Setting Up a PasswordChanging the Menu Language Checking NotificationsEnjoying Rich Colours and Superior Picture Quality BD Wise Enabling Game ModeProgramme Rating Lock Enabling the TV to Boot Faster Showing/Hiding the Samsung Logo while BootingEnabling/Disabling the Front Indicators Enabling/Disabling Sound FeedbackSystem DivX Video On Demand Try Now Support Self Diagnosis Reset Try Now Restoring the TV to the Factory SettingsSupport Use Mode Try Now Turning the TV into a Display Model for retail storesAuto Run Data Service Data ServiceUsing Data Service Broadcasting Channel Settings Auto Run Data ServiceHbbTV Using HbbTVUsing the CI or CI+ Card Connecting to a TV Viewing Card slotTo connect the CI CARD, follow these steps To watch paid channels, the CI or CI+ Card must be insertedTo connect the CI Card Adapter, follow these steps Using the CI or CI+ Card Teletext Feature Typical Teletext Getting Support What Does Remote Service Do?Support through Remote Management Support Remote Management Try NowHow Does it Work? Finding the Information You Need for Service There is a problem with the screenTesting the Picture Support Contact Samsung Try NowSensor Setup or Auto Tuning Broadcasting Auto TuningEnough Set Sound Speaker Settings TV Sound Output to TV Speaker Testing the SoundCant hear the sound clearly Support Self Diagnosis Sound Test Try NowSupport Self Diagnosis 3D Picture Test Try Now Testing 3D Picture QualityCant see 3D images clearly Cant connect to the Internet There is a problem with the broadcastComputer wont connect Messages, disable Auto Run Data Service ServiceSchedule Recording/Timeshift function isnt working Anynet+ HDMI-CEC isnt working My file wont play Am having trouble launching/using appsWant to reset the TV Signal Information Other IssuesChange the Use Mode Support Use Mode to Home Use Broadcasting optionProblem Try this POP TV’s internal Banner ad appears on Clock Before Using the Recording and Timeshift FunctionsBefore Using the Recording and Schedule Recording Functions Before the Using Timeshift Function Content recommendations to fit your TV viewing preferences Recommendation given to common speech commandsRecommendation Disclaimer Recommendation with Voice Interaction3D Precautions Before Using 3D Viewing ModePage Safety Precautions Hdmi Supported Resolutions for each 3D ModeDigital Channel ComponentVideos/Photos Computer via Hdmi CablePrecautions for Voice, Motion and Face Recognition Read Before Using Voice, Motion, or Face RecognitionUsing the TV Camera Face RecognitionVoice Control Motion ControlRequirements for Using Motion Recognition Requirements for Using Voice, Motion, or Face RecognitionRequirements for Using Voice Recognition Requirements for using Face Recognition Read Before Using Samsung Apps Web Browser Restrictions Page Storage Device File Transfers Photo, Video, and Music File LimitationsSupported Internal Subtitles Supported External SubtitlesSupported Music Formats and Codecs Supported Image Formats and ResolutionsSupported Video Codecs Audio Decoders Other RestrictionsVideo Decoders Flexible CI RestrictionsRestrictions to PIP Picture-in-Picture Installing an Anti-Theft Kensington Lock Read After Installing the TVPicture Sizes and Input Signals Wireless Security Protocols Read Before Setting Up a Wireless Internet ConnectionWireless Internet Precautions IBM Computer Connection PrecautionsVesa DMT Supported Video Resolutions Restrictions for using Bluetooth Read Before Using the Bluetooth DevicesLicence Page 480i/480p/720p/1080i/1080p GlossaryARC Audio Return Channel DVI Digital Visual InterfaceDynamic versus Static IP Addresses BluetoothEthernet Component Connection
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UE60H7005SQXXE, UE40H6740SVXZG, UE48H6770SVXZG, UE48H6690SVXZG, UE48H6590SVXZG specifications

The Samsung UE48H6620SVXZG, UE40H6750SVXZG, UE46H7090SVXZG, UE55H6620SVXZG, and UE55H6750SVXZG are part of Samsung's highly-rated television lineup, designed to bring premium viewing experiences to consumers. Each model in this series exhibits impressive features, cutting-edge technologies, and a robust build quality, making them stand out in the competitive smart TV market.

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