Samsung BD-J5500/ZF, BD-J5500E/EN, BD-J5500/EN manual Repairs

Page 20

PROBLEM

SOLUTION

Forgot password

•• Press the ^ button (on front panel) for more than 5 seconds with no disc

 

inside. All settings including the password will revert to the factory settings.

 

Don’t use this unless absolutely necessary.

 

•• When the factory default settings are restored, all stored user BD data is

 

deleted.

The picture is noisy or

•• Make sure that the disc is not dirty or scratched.

distorted

•• Clean the disc.

No HDMI output.

•• Check the connection between the TV and the HDMI jack of the player.

 

•• Check if your TV supports 576p/480p, 720p, 1080i, or 1080p HDMI input

 

resolutions.

Abnormal HDMI output

•• If random noise appears on the screen, it means that TV does not support

screen.

HDCP (High-bandwidth Digital Content Protection).

If you experience other

•• Go to the contents and find the section of the user manual that contains the

problems.

explanations regarding the current problem, and follow the procedure once

 

again.

 

•• If the problem still cannot be solved, please contact your nearest Samsung

 

authorised service centre.

DLNA function

 

I can see folders shared

•• DLNA shows only files corresponding to the Image, Music, and Movie

through DLNA, but I cannot

categories. Files that do not correspond to these categories are not

see the files.

displayed.

Video is played intermittently.

•• Check if the network is stable.

 

•• Check if the network cable is properly connected and if the network is

 

overloaded.

DLNA connection between

•• The IP address under the same subnetwork should be unique. If they are

Player and PC is unstable.

not, IP interference can cause this phenomenon.

 

•• Check if you have a firewall enabled.

 

If so, disable the firewall function.

PROBLEM

SOLUTION

BD-LIVE

 

I cannot connect to the BD-

•• Check whether the network connection is working or not by using the

LIVE server.

Network Status menu.

 

•• Check whether the USB memory device is connected to the player.

 

•• The memory device must have at least 1GB of free space to accommodate

 

the BD-LIVE service.

 

You can check the available size in BD Data Management.

 

•• Check whether the BD-LIVE Internet Connection menu is set to Allow(All).

 

•• If all above fails, contact the contents provider or update the player to the

 

latest firmware.

When using the BD-LIVE

•• The memory device must have at least 1GB of free space to accommodate

service, an error occurs.

the BD-LIVE service.

 

You can check the available size in BD Data Management.

NOTES

`` When the factory default settings are restored, all stored user BD data is deleted.

Repairs

If you contact us to repair your player, an administration fee may be charged if either:

111An engineer is called out to your home at your request and there is no defect in the product.

222You bring the unit to a repair centre and there is no defect in the product.

We will provide you with the amount of the administration fee before we make a home visit or begin any work on your player.

We recommend you read this manually thoroughly, search for a solution on line at www. samsung.com, or contact Samsung Customer Care before seeking to repair your player.

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Contents Blu-rayDisc Player Safety Information Do not allow children to hang on the productUse only a properly grounded plug and wall outlet Do not dispose of batteries in a fireClass 1 Laser product Important Safety InstructionsPrecautions Contents Disc Types and Contents your player can play Getting StartedDisc types your player cannot play Region Code Supported File FormatsResolution 1920x1080Accessories Avchd Advanced Video Codec High DefinitionFront Panel Rear PanelTour of the Remote Control Remote ControlConnecting to a TV Installing batteriesMethod 1 Connecting to an Hdmi compatible AV receiver Wired NetworkConnecting to an Audio System Connecting to a Network RouterSettings 3D SettingsResolution Progressive ModeTV Aspect Ratio BD Wise Samsung TVs onlyDownmixing Mode PCM DownsamplingDynamic Range Control Digital Output SelectionWired Network Settings Manual Network SetupNetwork Test Network StatusSetup Quick StartAnynet+ HDMI-CEC BD Data ManagementSoftware Upgrade Terms of Service AgreementReset Support SettingsPlaying a Disc with User Recorded Content Media PlayDisc Playing Files on a USB DeviceUsing Dlna Buttons on the Remote Control used for Video PlaybackButtons on the Remote Control used for Music Playback Controlling Music PlaybackRepeat an Audio CD CD-DA/ MP3 PlaylistRipping Disc Copy to USBUsing the Tools Menu Playing Photo ContentsTroubleshooting AppendixRepairs Specifications 3D 1080p, 720pAudio PCM, Bitstream Digital Audio Output CoaxialNetwork Service Disclaimer Copy ProtectionLicence Waste Electrical & Electronic Equipment Poland
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BD-J5500E/EN, BD-J5500/ZF, BD-J5500/EN specifications

The Samsung BD-J5500/EN is a sleek and versatile Blu-ray player designed to bring an exceptional home entertainment experience to users. This compact device offers a multitude of features, technologies, and characteristics that elevate movie viewing and multimedia playback.

One of the most notable aspects of the BD-J5500 is its ability to support Full HD 1080p playback. This ensures that users experience crystal-clear picture quality with vibrant colors and sharp details, making films and shows come alive in the comfort of their living rooms. The player is capable of playing a variety of disc formats, including regular DVDs, Blu-ray Discs, and even 3D Blu-rays, appealing to a wide range of users with varying media collections.

In addition to its outstanding video capabilities, the BD-J5500/EN incorporates Smart features that provide users with access to a plethora of streaming content. Equipped with Wi-Fi connectivity, this Blu-ray player allows for seamless integration with popular streaming services like Netflix, YouTube, and Amazon Prime Video. Now, users can enjoy their favorite shows and movies without the need for additional devices. The Smart Hub interface is intuitive and user-friendly, ensuring easy navigation through apps and streaming options.

One of the standout technologies in the BD-J5500 is its Wide Color Enhancer, which enhances the color palette in videos, resulting in a richer and more immersive viewing experience. The player's advanced video upscaling technology also means that standard DVDs can be upscaled to near-full HD quality, allowing users to enjoy older titles with enhanced clarity and detail.

The compact design of the BD-J5500 ensures it fits seamlessly into any home entertainment system. The player comes with all the essential connectivity options, including HDMI output, USB input for media playback from external drives, and an optical audio output for superior sound. As a versatile component of a home theater setup, it delivers high-quality audio and video performance.

In conclusion, the Samsung BD-J5500/EN is an excellent choice for anyone looking to enhance their home cinema experience with a reliable Blu-ray player. Its combination of Full HD playback, Smart features, and user-friendly design make it a strong contender in the market. Whether watching the latest blockbuster, enjoying classic films, or streaming content, the BD-J5500 provides a comprehensive multimedia solution that caters to all entertainment needs.