Samsung GT-I9001RWDDBT Troubleshooting, Your device displays network or service error messages

Page 130

Troubleshooting

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

Code

Try this to solve the problem:

 

When the device lock feature is enabled,

Password

you must enter the password you set for

 

the device.

 

When using the device for the first time

 

or when the PIN requirement is enabled,

PIN

you must enter the PIN supplied with

the SIM or USIM card. You can disable

 

 

this feature by using the Lock SIM card

 

menu.

Code

Try this to solve the problem:

 

Your SIM or USIM card is blocked, usually

PUK

as a result of entering your PIN incorrectly

several times. You must enter the PUK

 

 

supplied by your service provider.

 

When you access a menu requiring the

PIN2

PIN2, you must enter the PIN2 supplied

with the SIM or USIM card. For details,

 

 

contact your service provider.

Your device displays network or service error messages

•When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again.

•You cannot access some options without a subscription. Contact your service provider for more details.

130Troubleshooting

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Contents GT-I9001 Using this manual Read me firstInstructional icons Please keep this manual for future referenceTrademarks CopyrightCopyright 2011 Samsung Electronics All other trademarks Contents Personal information EntertainmentWeb Tools ConnectivitySafety precautions SettingsTroubleshooting IndexAssembling Install the SIM or Usim card and batteryUnpack Some menus Remove the back cover SlotCharge the battery Insert the battery Replace the back coverMultifunction jack ›› Charge with the travel adapterDevice OutletOn a PC ›› Charge with the PC data cableBefore charging, ensure that your PC is turned on BeginsInsert a memory card optional Device ›› Remove the memory cardRemove the back cover Remove the memory card›› Format the memory card Attach a hand strap optionalSmall projection Turn your device on and off Getting startedGet to know your device ›› Device layout››Keys Icon Definition ››Indicator iconsYour region or service provider Voice call in progress GPS activatedUse the touch screen Error occurred or caution requiredBattery power level Current timeGetting started Get to know the idle screen Lock or unlock the touch screen and keys›› Add items to the idle screen ›› Remove items from the idle screen ›› Move items on the idle screen›› Use the shortcuts panel Application list Access applicationsTo access your device’s applications Select an application›› Access recent applications ›› Organise applications›› Use the task manager ›› Adjust the volume of the ringtonesCustomise your device ›› Set the current time and date›› Change your ringtone ›› Switch to the silent mode›› Activate animation for switching Windows ›› Select a wallpaper for the idle screen›› Set a screen lock ›› Adjust the brightness of the displaySettings → Display → Brightness → Pattern›› Lock your SIM or Usim card Tracker Enter text›› Activate the mobile tracker Select Save → AcceptContinue until you have finished the word ›› Change the keyboard typeFrom the screen Release the finger on the last characterInput method ›› Enter text using the Samsung keypadInsert a space On the screenYou can also use the following keys ›› Copy and paste textThen scroll left or right Download applications from Android Market ›› Install an application›› Uninstall an application AppsSynchronise data Select Uninstall → OKDownload files from the web Internet›› Activate automatic sync ›› Set up a server accountSettings → Accounts and sync ›› Synchronise data manuallyCalling Use the voice command feature to dial by voice. pCommunication ›› Make and answer a callCharacter ›› Use the headsetDot To dial the number›› Use options during a voice call To open the dialling screen, select Dialpad›› View and dial missed calls ›› Use additional features›› Use options during a video call To open the dialling screen, press → Dialpad→ Enable FDN Select Auto reject listForwarding Settings → Call settings → Voice call → Call forwardingEnter a call barring password and select OK Select a condition›› View call logs MessagingPhone → Logs Messaging → New message ›› Send a text message›› Send a multimedia message Add›› Listen to voice mail messages Google Mail›› View a text or multimedia message Messaging›› View email messages ›› Send an email message›› Organise email by labels ›› Set up an email account Select Change labels›› View an email message → an email account›› Start a chat Talk›› Add friends to your friend list InvitationChats Social HubSmiley Social Hub›› Capture a photo EntertainmentCamera CameraResolution Exposure metre type GPS activated Select to take a photo Photo is saved automatically›› Capture a beauty photo Select ›› Capture a photo in Smile shot mode›› Capture a series of photos → Continuous›› Capture a vintage photo ›› Capture a panoramic photo→ Panorama ›› Capture a photo of action ›› Capture a combined photo→ Add me → Action shot ›› Capture a photo in Cartoon mode›› Capture a photo in Self shot mode → Cartoon›› Customise camera settings ›› Record a video Number Function Check the camcorder status ›› Customise camcorder settings Review Set the camera to display Recorded video Storage VideosTurn the audio on or off Recorded videosGallery ›› Supported file formatsGallery ›› View a photo›› Play a video Select a folder›› Add music files to your device Music›› Share images or videos Press and select image or video files›› Play music ›› Create a playlist ›› Switch to disc view›› Add songs to the quick list Music Hub ›› Customise music player settingsMusic Hub FM Radio ››Listen to the FM radio›› Save a radio station automatically Radio›› Customise FM radio settings → SettingsContacts Contacts›› Create a contact Phone → Keypad›› Create your namecard ›› Find a contact›› Set a speed dial number Press → More → Speed dial›› Copy contacts Accounts›› Create a group of contacts Contacts → Groups›› View the communication log ›› Import or export contactsContacts → History ›› Create an event Calendar›› View the social network activities ›› View events›› Create a memo ››Stop an event alarmMemo Or Dismiss all›› Record a voice memo Voice Recorder›› View memos ›› Play a voice memo›› Browse web pages WebInternet Internet to launch a specified homepageScreen, press → More → Add shortcut to Home → Add bookmark→ Find on Select → Bookmarks ›› Bookmark your favourite web pagesTo view the download history, press → More → Downloads StepLayar Select a web page to access›› Add an RSS feed address Settings → Location and security ›› Activate location services to use with Google MapsMaps Maps ›› Search for a specific location›› Get directions to a specific destination → SearchLatitude LatitudePlaces Add via email addressNavigation Navigation›› Watch videos Google SearchYouTube ›› Share videos›› Upload videos Samsung AppsYouTube Daily Briefing ›› Customise daily briefing settingsBriefing ›› Download news articles Press Reader›› View daily briefing ReaderTopApps MarketMobile Jukebox ›› Read news articlesFeature BluetoothSettings Connectivity›› Send data using the Bluetooth wireless feature ›› Find and pair with other Bluetooth- enabled devices›› Receive data using the Bluetooth wireless feature → Wireless and network → Wi-Fi settings → Wi-Fi Wi-Fi›› Activate the Wlan feature ›› Find and connect to a Wlan›› Connect to a Wlan using a Wi-Fi Protected Setup WPS ›› Add a Wlan manuallyAllShare ›› Customise Dlna settings for sharing Media filesAllShare Select Add to playlist ›› Play your files on another DLNA- enabled device›› Play others’files on your device Select Play file from server on my phone›› Play files of one device on the other device Mobile network sharingMy phone Settings → Display → TV out TV connections TV out modeSelect TV out to activate TV out mode Select TV system PC connections›› Connect with Samsung Kies Region Option›› Synchronise with Windows Media Player Samsung KiesInsert a memory card into the device VPN connections›› Connect as a mass storage device Mass storage›› Set up VPN connections → Add VPNUses to identify you. You can ›› Connect to a private networkSet CA DNS search›› Delete an alarm ›› Set a new alarm›› Stop an alarm Tools›› Create a world clock ›› Use the count-down timer›› Use the stopwatch ›› Perform the calculation CalculatorAldiko eBook ›› View the calculation historyTap the screen to start reading a book ›› Import book files Downloads›› Download book files from the online book store Press → Get more books›› Create a Mini diary Kies airMini Diary Air → StartDone My Files›› View a Mini diary Files›› Create a new document Task managerThinkFree Office Manager›› View and edit a document on your device ›› Manage documents online›› Call a contact by voice dialling Voice DialerVoice Search ›› Open an applicationSave Write and goTo the selected option Access the Settings menu SettingsWireless and network → Reset to default ›› USB settings›› VPN settings ›› Tethering›› All calls Call settingsCustomise the settings for calling features ›› Voice call›› Fixed Dialing Numbers Sound›› Video call ›› VoicemailChange the settings for the display DisplayLocation and security Brightness Set the brightness of the displaySet up SIM card lock Help Access help information for the mobile tracker featureApplications DevelopmentSD card and phone storage Accounts and syncPrivacy Locale and text›› Swype Select a default keyboard type for text input›› Select input method Language Select a language for text input›› Samsung keypad Voice input and outputInput languages Select languages for text input ›› Voice recognition settings ›› Text-to-speech settingsDate and time AccessibilityChange the settings for accessibility features About phoneCode Try this to solve the problem TroubleshootingYour device displays network or service error messages Supplied by your service providerCalls are being dropped Your device freezes or has fatal errorsTouch screen responds slowly or improperly → Erase everythingIncoming calls are not connected When dialling from contacts, the call is not connectedOutgoing calls are not connected Others cannot hear you speaking on a callError messages appear when launching the camera Battery does not charge properly or the device turns offYour device is hot to the touch Error messages appear when launching the FM radio Error messages appear when opening music filesAnother Bluetooth device is not located Safety precautions Handle and dispose of batteries and chargers with careTurn off your device where prohibited Turn off your device when in an aircraft Proper care and use of your mobile device Keep your device dryDo not use a flash close to the eyes of people or animals Use caution when using the device while walking or moving Specific Absorption Rate SAR certification information Do not allow children to use your deviceCorrect disposal of this product Correct disposal of batteries in this productDisclaimer Bluetooth  DLNA  PC  WLAN  Using options during voice 40 viewing missed 41 waiting Index 117 Setting speed dial Setting accounts 48 viewing  Files Call settings  Accessing  Organising applications 101 125 Using options 121 122Wlan GSM Wcdma Wi-Fi Mobile Phone GT-I9001 Declaration of Conformity R&TTETo install Kies PC Sync
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GT-I9001HKDVIT, GT-I9001RWDVIA, GT-I9001RWDDBT, GT-I9001HKDDTM, GT-I9001HKDATO specifications

The Samsung GT-I9001, also known as the Galaxy S II, is a smartphone that marked a significant advancement in mobile technology upon its release. This device was celebrated for its sleek design, powerful performance, and impressive feature set, establishing itself as a cornerstone in the early era of smartphones.

One of the standout features of the Galaxy S II is its 4.3-inch Super AMOLED Plus display, which delivers vibrant colors and deep contrasts. This technology enhances the viewing experience, making images and videos more lifelike. The device offers a resolution of 800 x 480 pixels, providing clarity that was impressive for its time.

Under the hood, the Galaxy S II is powered by a dual-core processor, with a clock speed of 1.2 GHz, which enables smooth multitasking and fast performance across applications. Coupled with 1 GB of RAM, this smartphone was ahead of its competitors, ensuring that users could run several applications simultaneously without lag.

In terms of camera capabilities, the GT-I9001 features an 8-megapixel rear camera, capable of capturing high-resolution images. It supports features such as autofocus, LED flash, and 1080p video recording, allowing users to create both stunning photos and videos. Additionally, a 2-megapixel front camera was included for video calls and selfies, catering to the social trends of the time.

The Galaxy S II runs on Android, providing access to a wide array of applications and services through the Google Play Store. It initially launched with Android 2.3 Gingerbread, but later updates allowed it to support newer versions, enhancing user experience and security.

Connectivity options include Wi-Fi, Bluetooth, and GPS, making it easy for users to stay connected on the go. Moreover, the device’s 1650 mAh battery provided decent longevity, although more demanding users often sought additional power sources throughout the day.

The build quality of the GT-I9001 is noteworthy, featuring a slim profile and a lightweight design, which made it comfortable to hold and easy to carry. Its materials and engineering ensured durability, despite the delicate nature of its predecessor devices.

In conclusion, the Samsung GT-I9001, with its series variants like GT-I9001HKDTUR, GT-I9001RWDDTM, GT-I9001UWDDTM, GT-I9001HKDVIA, and GT-I9001HKDDBT, remains an important part of Samsung's smartphone legacy. Its combination of innovative display technology, powerful processing capabilities, and rich camera features helped pave the way for future devices in the Galaxy S lineup.
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