Samsung GT-I8700YKAORS Troubleshooting, Your device displays Service unavailable or No service

Page 67

Troubleshooting

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

Code

Try this to solve the problem:

 

When the device lock feature is

Password

enabled, you must enter the password

 

you set for the device.

 

When using the device for the first

 

time or when the PIN requirement

PIN

is enabled, you must enter the PIN

supplied with the SIM or USIM card.

 

 

You can disable this feature by using

 

the SIM security menu.

Code

Try this to solve the problem:

 

Your SIM or USIM card is blocked,

 

usually as a result of entering your PIN

PUK

incorrectly several times. You must

 

enter the PUK supplied by your service

 

provider.

Your device displays "Service unavailable" or "No service"

When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again.

You cannot access some options without a subscription. Contact your service provider for more details.

Troubleshooting 67

Image 67
Contents GT-I8700 Read me first Using this manualPlease keep this manual for future reference Instructional iconsTrademarks CopyrightCopyright 2010 Samsung Electronics Using this manual Contents Connectivity EntertainmentPersonal information WebTroubleshooting Safety precautions Index SettingsAssembling Install the SIM or Usim card and batteryUnpack Insert the SIM or Usim card ›› Charge with the travel adapter Charge the batteryOn a PC ›› Charge with the PC data cableOutlet Multifunction jackTo turn on your device Press and hold On-screen instructions to set up your deviceGetting started Turn your device on and off›› Device layout Get to know your device››Keys ›› Indicator iconsUse the touch screen Lock or unlock the touch screen and keys Get to know the Start screen Access applicationsCustomise your device ›› Change the display theme ›› Adjust the brightness of the display›› Lock your device Select the box next to SIM security Enter text›› Lock your SIM or Usim card PhoneSearch for information with Bing Calling Communication›› Make and answer a call Call to dial the number ›› Use the headset›› Use options during a voice call To insert the + character›› View and dial missed calls Messaging›› Send a text message ›› View a text or multimedia message ›› Send a multimedia message›› Send an email message ›› Set up an email accountSetup ›› Listen to voice mail messagesSelect an email message ›› Customise the email settingsSelect → Settings ›› View an email messageAccount Option Function Sync settingsEmail server Camera Entertainment›› Capture a photo Up photos White Balance ›› Customise camera settingsOptions Function AF Mode To view more photos, scroll left›› Record a video Adjustments Pictures ›› Customise camcorder settings›› View a photo Upload to SkyDrive Upload a photo to SkyDrive storage ›› Play a videoAfter transferring music files to your device Music & Videos›› Add music files to your device ›› Play musicPause playback Select to resume Access the playlist Icon FunctionActivate Shuffle mode Control playback with the following keysSelect a podcast → an episode → ›› Play a podcast›› Listen to the FM radio Scroll to zune and select podcasts›› Use the mini player ›› Play games Games›› Download games Select save → new contact People›› Create a contact ›› Import contacts from the SIM or Usim card›› Sharing news via web accounts ›› Find a contactSign ›› Create an event Calendar›› View events ›› Stop an event alarm Specified homepage WebInternet Explorer ›› Browse web pagesTo add a bookmark Menu mode, select Internet Explorer ›› Bookmark your favourite web pagesMarketplace ›› Access the recent historyNow ›› View Now information ›› Customise Now settings›› View upload details ›› Sign in to a community servicePhoto Sharing ›› Upload photosConnectivity Bluetooth›› Activate the Bluetooth feature Bluetooth featureDone Wi-Fi›› Find and pair with other Bluetooth- enabled devices ›› Activate the Wlan featureSelect a network GPS feature›› Find and connect to a Wlan WLANsTools AlarmsCalculator → aerial Maps›› Search for a specific location ›› Get directions to a specific destination›› Create and edit a note with OneNote Mobile Office›› Create and edit an Excel workbook Format cell ›› Create and edit a Word document→ sort Document list → a slide›› Call a contact Voice command›› Open an application System SettingsAccess the Settings menu Change the settings for your devices system››theme ›› flight mode›› WiFi ›› Bluetooth›› keyboard ›› mobile network›› date & time ›› brightnessFirst day of week Set which day should begin the week ›› region & language›› about ›› phone update›› speech ›› find my phoneApplications SharePoint ›› Office›› people ›› phoneDelete history Clear the history of your searches ›› pictures & camera›› radio ›› searchYour device displays Service unavailable or No service TroubleshootingSIM security menu Touch screen responds slowly or improperly Your device freezes or has fatal errorsOthers cannot hear you speaking on a call Calls are being droppedOutgoing calls are not connected Incoming calls are not connectedYour device is hot to the touch When dialling from contacts, the call is not connectedBattery does not charge properly or the device turns off Error messages appear when launching the FM radioAnother Bluetooth device is not located Handle and dispose of batteries and chargers with care Safety precautionsTurn off your device where prohibited Turn off your device when in an aircraft Keep your device dry Proper care and use of your mobile deviceEnsure maximum battery and charger life Use caution when using the device while walking or moving Specific Absorption Rate SAR certification information Install mobile devices and equipment with cautionCorrect disposal of batteries in this product Correct disposal of this productDisclaimer Customising camera  Bluetooth activating 50 finding and pairing with devices Index Making See web browser Sending  Setting accounts 27 viewing Accessing  Excel  OneNote  PowerPoint  SharePoint Workspace  Word Adding items  Voice callsPage Declaration of Conformity R&TTE GSM Wcdma Wi-Fi Mobile Phone GT-I8700Code No.GH68-32069A
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