Samsung GT-P1000CWDDBT manual Troubleshooting, Touch screen responds slowly or improperly

Page 81

Troubleshooting

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

Code

Try this to solve the problem:

Password

When the device lock feature is enabled, you must

enter the password you set for the device.

 

 

When using the device for the first time or when the

PIN

PIN requirement is enabled, you must enter the PIN

supplied with the SIM or USIM card. You can disable

 

 

this feature by using the Lock SIM card menu.

 

Your SIM or USIM card is blocked, usually as a result

PUK

of entering your PIN incorrectly several times.

You must enter the PUK supplied by your service

 

 

provider.

 

When you access a menu requiring the PIN2, you

PIN2

must enter the PIN2 supplied with the SIM or USIM

 

card. For details, contact your service provider.

Your device displays network or service error messages

When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again.

You cannot access some options without a subscription. Contact your service provider for more details.

The touch screen responds slowly or improperly

If your device has a touch screen and the touch screen is not responding properly, try the following:

Remove any protective covers from the touch screen. Protective covers may prevent the device from recognising your inputs and are not recommended for touch screen devices.

Ensure that your hands are clean and dry when tapping the touch screen.

Restart your device to clear any temporary software bugs.

Ensure that your device software is upgraded to the latest version.

If the touch screen is scratched or damaged, take it to your local Samsung Service Centre.

Your device freezes or has fatal errors

If your device freezes or hangs, you may need to close programs or reset the device to regain functionality. If your device is still responsive but a program is frozen, close the program using the task manager. If your device is frozen and unresponsive, press and hold [] for 8-10 seconds. The device will reboot automatically.

If this does not solve the problem, perform a factory data reset. In Menu mode, select Settings Privacy Factory data reset Reset device

Erase everything.

Calls are being dropped

When you are in areas with weak signals or poor reception, you may lose your connection to the network. Move to another area and try again.

Troubleshooting 81

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Contents GT-P1000 Using this manual Read me firstPlease keep this manual for future reference Copyright Instructional iconsTrademarks Copyright 2011 Samsung ElectronicsAbout Divx VIDEO-ON-DEMAND Contents Communication Connectivity EntertainmentTools Troubleshooting Safety precautions Index SettingsAssembling Charge the batteryUnpack Your deviceDevice and then from the power outlet To install the SIM or Usim cardInsert the SIM or Usim card Insert a memory card optional ›› Format the memory card ›› Remove the memory card›› Switch to Silent mode ›› Switch to Flight modeGetting started Turn your device on and offNumber Function Get to know your device›› Keys ›› Indicator iconsCurrent time Use the touch screen ›› Rotate the touch screen›› Lock or unlock the touch screen Select an item category Get to know the home screen›› Move items on the home screen Access applications›› Remove items from the home screen ›› Add a shortcut to an applicationCustomise your device ›› Activate animation for switching windows ›› Adjust the brightness of the display›› Set a screen lock ›› Activate the mobile tracker ›› Lock your SIM or Usim card›› Enter text using the Swype keyboard Enter text›› Change the text input method ›› Enter text using the Samsung keypad When you set more than 2 languages for text input. pInsert a space Drag or to select the text you want ›› Copy and paste textWeb Learn to access and bookmark your favourite web pagesInternet ›› Browse web pages›› Open multiple pages ›› Search for information by voice→ Share Select Speak now››Add an RSS feed address ›› Bookmark your favourite web pagesNews & Weather Readers Hub›› View the weather information ›› Read news articlesPulse ›› Customise the reader settingsSamsung Apps ›› Reed feeds›› Uninstall an application ›› Download and install an applicationMarket YouTubeDaily Briefing ›› Customise daily briefing settings›› Upload videos ›› View daily briefingLatitude Maps›› Search for a specific location ›› Get directions to a specific destinationNavigation PlacesGoogle Search Mobile JukeboxTopApps Google Mail Communication›› Send an email message ›› View an email messageSelect Change labels ›› Set up an email account›› Add friends to your friend list Talk›› Start a chat Messaging›› Send a text message ›› Send a multimedia message›› View a text or multimedia message Calling›› Listen to voice mail messages Import text›› Use options during a voice call ›› Make and answer a call›› Use additional features ›› Use options during a video call›› View and dial missed calls Select Auto reject list Numbers → Enable FDNCall forwarding Select a condition›› View call logs Social HubMusic Entertainment›› Add music files to your device ›› Play musicMusic Hub ›› Customise music player settings›› Create a playlist Press → New playlistCamera ›› Capture a photoPhoto is saved automatically ›› Capture a series of photos Scenes›› Capture a panoramic photo → Continuous›› Capture a photo in Self shot mode ›› Capture a photo in Smile shot mode›› Customise camera settings → Smile shot›› Record a video ›› Customise camcorder settings Gallery Video›› View a photo Select a folderSelect a photo with no icon to view ›› Play a videoContacts Personal information›› Create a contact ›› Find a contact›› Create your namecard ›› Create a group of contacts›› Copy or move contacts ›› Import or export contacts Calendar›› Change the calendar view ›› Create an eventMemo ›› Stop an event alarm›› View events ›› Create a memoPC connections Connectivity›› Connect with Samsung Kies ›› Synchronise with Windows Media Player›› Activate the Wlan feature Wi-FiSettings → Mass storage SettingsMobile network sharing ›› Find and connect to a Wlan›› Add a Wlan manually Bluetooth ›› Share your device’s mobile network via Wlan›› Share your devices mobile network via USB ›› Send data using the Bluetooth wireless feature ›› Turn on the Bluetooth wireless featureSettings → Scan devices Settings → Discoverable›› Play files on another DLNA-enabled device ›› Customise Dlna settings for sharing media filesAllShare Device›› Activate location services TV connections TV out modeMenu mode, select Settings → Location and security Menu mode, select Settings → Display → TV out›› Set up VPN connections Settings → Add VPNVPN connections Select a private network to connect ›› Connect to a private networkTools EBookThinkFree Office ›› Create a new document My files›› View and edit a document on your device ›› Manage documents online›› Open a file ›› Supported file formats›› Create a folder ›› Copy or cut filesAlarm Clock DownloadsDigital Frame ›› Stop an alarm ›› Set a new alarm›› Delete an alarm CalculatorWorld Clock Task managerVoice Search Sketch memoAdd slides ColourPreview Preview your sketch Maps Insert location informationSettings Access the Settings menuWireless and network Call settings Sound Set up SIM card lock Change the settings for the displayDisplay Location and securityDevelopment ApplicationsPrivacy Accounts and syncSD card and device storage SearchVoice input and output ›› Voice recognition settings›› Swype ›› Samsung keypad›› Text-to-speech settings AccessibilityDate and time About deviceYour device freezes or has fatal errors TroubleshootingTouch screen responds slowly or improperly Calls are being droppedDevice beeps and the battery icon flashes When dialling from contacts, the call is not connectedError messages appear when launching the camera Outgoing calls are not connectedError messages appear when opening music files Another Bluetooth device is not locatedEnsure that your device supports the file type Handle and dispose of batteries and chargers with care Safety precautionsTurn off the device in potentially explosive environments Keep your device dry Proper care and use of your mobile deviceUse caution when using the device while walking or moving Specific Absorption Rate SAR certification information Correct disposal of this productCorrect disposal of batteries in this product Disclaimer Index Bluetooth  DLNA  PC  WLAN Viewing missed  See AllShareSending  Setting accounts 36 viewing  See web browserCapturing  Wlan Declaration of Conformity R&TTE To install Kies PC Sync
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GT-P1000CWADBT, GT-P1000CWDVIA, GT-P1000CWDVD2, GT-P1000CWAVIA, GT-P1000CWAATO specifications

The Samsung GT-P1000 series represents a notable entry into the tablet market, showcasing an innovative blend of design, functionality, and user-friendly features. The various models within this series, including the GT-P1000CWDDBT, GT-P1000CWAEPL, GT-P1000CWDDTM, GT-P1000MSAVIA, and GT-P1000ZKDDBT, share a common foundation while offering distinct characteristics that cater to diverse user preferences.

All models come equipped with a 7-inch TFT display, delivering a resolution of 1024 x 600 pixels. This compact size enhances portability, making it an ideal companion for users on the go. The vivid colors and sharp clarity of the screen allow for an enjoyable reading experience, whether browsing the web or consuming media content.

Powering the devices is a 1GHz ARM Cortex-A8 processor, ensuring smooth performance while handling applications. Coupled with 512MB of RAM, multitasking becomes efficient, allowing users to switch between apps seamlessly. The tablets run on Android 2.2 Froyo, providing access to a wide range of applications via the Google Play Store, although updates to newer Android versions might be limited due to hardware constraints.

The GT-P1000 series stands out with its range of connectivity options, including Wi-Fi, Bluetooth, and optional 3G capabilities. This enables users to stay connected, whether at home, in a café, or on the move. Additionally, with a microSD slot supporting up to 32GB of expandable storage, users can easily store and manage their data.

Multimedia capabilities are robust, featuring a 3MP rear camera for basic photography and a front-facing VGA camera for video calls. The built-in speakers offer decent sound quality for media playback, enhancing entertainment value.

Battery life is another key highlight, with a Li-Ion 4000 mAh battery that provides up to 13 hours of usage on a single charge, catering to users’ needs for extended periods of usage without frequent recharging.

In conclusion, the Samsung GT-P1000 series, with its range of models, presents a well-rounded tablet solution. Ideal for casual users looking for functionality, entertainment, and portability, these tablets embody Samsung's commitment to innovation and user satisfaction.