Samsung GT-P1000CWAEPL Troubleshooting, Your device displays Service unavailable or Network error

Page 69

Troubleshooting

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

Code

Try this to solve the problem:

Password

When the device lock feature is enabled, you must

enter the password you set for the device.

 

 

When using the device for the first time or when the

PIN

PIN requirement is enabled, you must enter the PIN

supplied with the SIM or USIM card. You can disable

 

 

this feature by using the Lock SIM card menu.

 

Your SIM or USIM card is blocked, usually as a result

PUK

of entering your PIN incorrectly several times.

You must enter the PUK supplied by your service

 

 

provider.

 

When you access a menu requiring the PIN2, you

PIN2

must enter the PIN2 supplied with the SIM or USIM

 

card. For details, contact your service provider.

Your device displays "Service unavailable" or "Network error"

When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again.

You cannot access some options without a subscription. Contact your service provider for more details.

The touch screen responds slowly or improperly

If your device has a touch screen and the touch screen is not responding properly, try the following:

Remove any protective covers from the touch screen. Protective covers may prevent the device from recognising your inputs and are not recommended for touch screen devices.

Ensure that your hands are clean and dry when tapping the touch screen.

Restart your device to clear any temporary software bugs.

Ensure that your device software is upgraded to the latest version.

If the touch screen is scratched or damaged, take it to your local Samsung Service Centre.

Your device freezes or has fatal errors

If your device freezes or hangs, you may need to close programs or reset the device to regain functionality. If your device is still responsive but a program is frozen, close the program using the task manager. If your device is frozen and unresponsive, press and hold [] for 8-10 seconds. The device will reboot automatically.

If this does not solve the problem, perform a factory data reset. In Menu mode, select Settings Privacy Factory data reset Reset phone

Erase everything.

Calls are being dropped

When you are in areas with weak signals or poor reception, you may lose your connection to the network. Move to another area and try again.

Troubleshooting 69

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Contents GT-P1000 Using this manual Read me firstPlease keep this manual for future reference Copyright Instructional iconsTrademarks Copyright 2010 Samsung ElectronicsAbout Divx Video Contents Entertainment CommunicationPersonal information ConnectivityTroubleshooting Safety precautions Index SettingsUsing your device Charge the batteryAssembling UnpackDevice and then from the power outlet To install the SIM or Usim cardInsert the SIM or Usim card ›› Remove the memory card Insert a memory card optionalUnmount SD card Open the memory card cover›› Format the memory card ›› Switch to Silent mode ›› Switch to Flight modeGetting started Get to know your device Turn your device on and off››Keys ›› Indicator iconsGetting started ›› Rotate the touch screen Use the touch screen›› Lock or unlock the touch screen Current timeGet to know the home screen ›› Add items to the home screenSelect an item category Access applications Customise your device ›› Lock your SIM or Usim card ›› Set a screen lockEnter text ›› Enter text using the Swype keyboard›› Change the text input method Character without releasing the finger from the screenWhen you set more than 2 languages for text input. p ›› Enter text using the Samsung keypadYou can also use the following keys Clear your input Start a new line Insert a space›› Copy and paste text Web Learn to access and bookmark your favourite web pagesInternet ›› Browse web pages›› Search for information by voice ›› Open multiple pages›› Bookmark your favourite web pages ››Add an RSS feed address ›› Access frequently visited pages or recent historySelect → Bookmarks → Edit → New folder → Bookmarks → Edit → DeleteNews and Weather Readers HubSamsung Apps ›› View the weather information›› Uninstall an application ›› Download and install an applicationMarket YouTubeDaily Briefing ›› Customise daily briefing settings›› Upload videos ›› View daily briefingPlaces Maps›› Search for a specific location ›› Get directions to a specific destinationGoogle Search NavigationMobile Jukebox TopAppsGoogle Mail Communication›› Send an email message ›› View an email message›› Set up an email account Messaging Talk›› Add friends to your friend list ›› Start a chat›› Send a multimedia message ›› Send a text message›› View a text or multimedia message ›› Listen to voice mail messages›› Make and answer a call Calling›› Use options during a voice call ›› Use additional features›› Use options during a video call ›› View and dial missed callsNumbers → Enable FDN ›› View call logsSelect Auto reject list Music Entertainment›› Add music files to your device ›› Play musicCamera ›› Customise music player settings›› Create a playlist ›› Capture a photoScenes Check the camera status and settings ResolutionTo available memory Menu mode, select Camera to turn on the camera›› Capture a series of photos ›› Capture a photo in Smile shot mode›› Capture a panoramic photo → Panorama›› Customise camera settings ›› Capture a photo in Self shot mode›› Record a video → Self-shotDefault storage location ›› Customise camcorder settings→ Video to access the following Options Function White balanceVideos Reset Reset camcorder settings → Setup to access the followingVideo Recording a video›› View a photo Gallery›› Play a video Select a folderContacts Personal information›› Create a contact ›› Find a contact›› Create a group of contacts ›› Copy or move contacts›› Import or export contacts Calendar ›› Stop an event alarm›› Change the calendar view ›› Create an event›› Create a memo Memo›› View memos Select Enter your memo text Select DonePC connections Connectivity›› Connect with Samsung Kies ›› Synchronise with Windows Media PlayerWi-Fi ›› Activate the Wlan feature›› Find and connect to a Wlan ›› Activate the mobile AP feature Mobile AP›› Add a Wlan manually ›› Turn on the Bluetooth wireless feature BluetoothSettings → Scan devices USB tethering›› Customise Dlna settings for sharing media files ›› Send data using the Bluetooth wireless featureSettings → Visible AllShare›› Activate location services ›› Play files on another DLNA-enabled deviceMenu mode, select Settings → Location and security Playback devicesTV connections TV out mode Tools EBookThinkFree Office ›› Create a new document My files›› View and edit a document on your device ›› Manage documents onlineDigital Frame Alarm Clock Task Manager World ClockVoice Search Settings Access the Settings menuWireless and network Call settings Display settings Sound settings›› Additional settings ›› Auto rejectLocation and security Set up SIM card lockApplications DevelopmentPrivacy Accounts and syncSD card and phone storage SearchVoice input and output ›› Voice recognition settings›› Select input method ›› Swype›› Text-to-speech settings AccessibilityDate and time About phoneYour device displays Service unavailable or Network error TroubleshootingYour device freezes or has fatal errors Touch screen responds slowly or improperlyDevice beeps and the battery icon flashes When dialling from contacts, the call is not connectedError messages appear when launching the camera Outgoing calls are not connectedError messages appear when opening music files Another Bluetooth device is not locatedEnsure that your device supports the file type Handle and dispose of batteries and chargers with care Safety precautionsTurn off the device in potentially explosive environments Keep your device dry Proper care and use of your mobile deviceUse caution when using the device while walking or moving Specific Absorption Rate SAR certification information Correct disposal of this productCorrect disposal of batteries in this product Disclaimer Index Bluetooth  DLNA  PC  WLAN Viewing missed  Copying or moving See web browser Sending  Setting accounts 32 viewing Call settings  Privacy  SD card and phone storage  Search Opening multiple pages  Declaration of Conformity R&TTE To install Kies PC Sync
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GT-P1000CWADBT, GT-P1000CWDVIA, GT-P1000CWDVD2, GT-P1000CWAVIA, GT-P1000CWAATO specifications

The Samsung GT-P1000 series represents a notable entry into the tablet market, showcasing an innovative blend of design, functionality, and user-friendly features. The various models within this series, including the GT-P1000CWDDBT, GT-P1000CWAEPL, GT-P1000CWDDTM, GT-P1000MSAVIA, and GT-P1000ZKDDBT, share a common foundation while offering distinct characteristics that cater to diverse user preferences.

All models come equipped with a 7-inch TFT display, delivering a resolution of 1024 x 600 pixels. This compact size enhances portability, making it an ideal companion for users on the go. The vivid colors and sharp clarity of the screen allow for an enjoyable reading experience, whether browsing the web or consuming media content.

Powering the devices is a 1GHz ARM Cortex-A8 processor, ensuring smooth performance while handling applications. Coupled with 512MB of RAM, multitasking becomes efficient, allowing users to switch between apps seamlessly. The tablets run on Android 2.2 Froyo, providing access to a wide range of applications via the Google Play Store, although updates to newer Android versions might be limited due to hardware constraints.

The GT-P1000 series stands out with its range of connectivity options, including Wi-Fi, Bluetooth, and optional 3G capabilities. This enables users to stay connected, whether at home, in a café, or on the move. Additionally, with a microSD slot supporting up to 32GB of expandable storage, users can easily store and manage their data.

Multimedia capabilities are robust, featuring a 3MP rear camera for basic photography and a front-facing VGA camera for video calls. The built-in speakers offer decent sound quality for media playback, enhancing entertainment value.

Battery life is another key highlight, with a Li-Ion 4000 mAh battery that provides up to 13 hours of usage on a single charge, catering to users’ needs for extended periods of usage without frequent recharging.

In conclusion, the Samsung GT-P1000 series, with its range of models, presents a well-rounded tablet solution. Ideal for casual users looking for functionality, entertainment, and portability, these tablets embody Samsung's commitment to innovation and user satisfaction.