Samsung LH32HDBPLGD/EN, LH40HDBPLGD/EN manual Adjust Brightness and Contrast, Sound issue

Page 110

8Troubleshooting Guide

Screen issue

The screen is not clear. The screen is blurry.

Adjust Coarse and Fine.

 

 

 

Remove any accessories (video extension

 

cable, etc) and try again.

 

 

 

Set the resolution and frequency to the

 

recommended level.

 

 

The screen appears unstable and shaky.

Check that the resolution and frequency of the

 

PC and graphics card are set within a range

There are shadows or ghost images left on the

compatible with the product. Then, change the

screen.

screen settings if required by referring to the

 

 

Additional Information on the product menu

 

and the Standard Signal Mode Table.

 

 

The screen is too bright. The screen is too

Adjust Brightness and Contrast.

dark.

 

 

 

Screen colour is inconsistent.

Go to Picture and adjust the Colour Temp.

 

settings.

 

 

The colours on the screen have a shadow and

Go to Picture and adjust the Colour Temp.

are distorted.

settings.

 

 

White does not really look white.

Go to Picture and adjust the Colour Temp.

 

settings.

 

 

There is no image on the screen and the power

The product is in power-saving mode.

LED blinks every 0.5 to 1 second.

 

Press any key on the keyboard or move the

 

 

mouse to return to the previous screen.

 

 

 

 

Sound issue

 

 

There is no sound.

Check the connection of the audio cable or

 

adjust the volume

 

("2.2 Connecting and Using a PC")

 

 

 

Check the volume.

 

 

The volume is too low.

Adjust the volume.

 

 

 

If the volume is still low after turning it up to the

 

maximum level, adjust the volume on your PC

 

sound card or software programme.

 

 

8 Troubleshooting Guide 109

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Contents H32B H40B Table Of Contents Screen Adjustment Sound Adjustment Using the Channel 70 Menu System Support Index Before Using the Product CopyrightBefore Using the Product Cleaning StorageSafety Precautions SymbolsElectricity and Safety Installation Fire or electric shock may result Operation Sparks can cause an explosion or fire 100 Before Using the Product Before Using the Product Checking the Contents PreparationsChecking the Components ComponentsItems sold separately Location Description PartsControl Panel Enter Contents Home mode Control menuReverse Side Port DescriptionAssembling the Holder-Wire Anti-theft LockRemote Control Return to the previous menuSelect from Picture, Sound, Channel, System or Support Adjusting the OSD with the Remote ControlTo place batteries in the remote control Remote Control Reception Range 7m ~ 10mTeletext Feature Part Contents Teletext pages are organized according to six categoriesBefore Installing the Product Installation Guide Tilting Angle and RotationVentilation Installation on a Perpendicular WallInstallation on an Indented Wall Dimensions Model nameWall Mount KIT Specifications Vesa Installing the Wall MountInstalling the Wall Mount KIT 200 x Cable Connection Pin SignalRS232C Connection RS232 Network specRS232C cable ConnectionControl Code Power controlCommand type Value range Data length Ack/Nak CMD Val1 ‘N’ 0x11 Input source control HDMI3PCContrast Control Brightness Control Manual Lamp Backlight Control Channel Up/Down Volume control Pre-connection Checkpoints Connecting and Using a Source DeviceBefore Connecting Connection using the D-SUB cable Analogue type Connecting and Using a PCConnecting to a PC Connection Using an HDMI-DVI CableConnection Using an Hdmi Cable Changing the Resolution Changing the Resolution on Windows Connection Using the Component Cable Connecting to a Video DeviceConnection Using the Video Cable Connection Using an Hdmi Cable Using an Hdmi cable or Hdmi to DVI Cable up to 1080pConnecting to an Ext Connecting to an AntennaConnecting to a Common Interface slot Using the CI or CI+ CardContents Home Changing the Input sourceMenu m Picture Picture Mode Enter Screen AdjustmentPicture Mode PictureIf the input source is AV, Component, Hdmi or TV Menu m Picture EnterMenu m Picture Screen Adjustment Enter Screen AdjustmentScreen Adjustment Picture SizePosition Picture Sizes available by Input SourceZoom/Position Auto AdjustmentPC Screen Adjustment 4 43 Screen SizeAdvanced Settings Advanced SettingsGamma Colour SpaceWhite Balance Motion Lighting Off / OnColour Tone Picture OptionsPicture Options Menu m Picture Picture Options EnterMpeg Noise Filter Film ModeDigital Noise Filter Hdmi Black LevelReset Picture Menu m Picture Reset Picture EnterMenu m Sound Sound Mode Enter Sound AdjustmentSound Mode SoundSound Effect Broadcast Audio OptionsAdditional Settings Dolby Digital Comp Line / RFMenu m Sound Reset Sound Enter Speaker SettingsReset Sound Channel Using the Channel MenuChannel AerialAuto Tuning Auto TuningMenu m Channel Auto Tuning Enter Cable Search OptionFine Tune Manual TuningTransfer Channel List System SetupMenu m System Setup Enter SystemTime Sleep TimerOn Timer ClockSystem Menu m System Language Enter Off TimerLanguage No Signal Power Off Eco SolutionEco Solution Auto Power Off Off / OnDigital Text Subtitle ModeSubtitle SubtitleChannel Lock Off / On SecuritySecurity Programme Rating LockPC, Component, Hdmi PIPMenu m System PIP Enter SizeGeneral Game ModeAuto Protection Time GeneralAnynet+HDMI-CEC Boot LogoAnynet+HDMI-CEC Menu m System Anynet+HDMI-CEC EnterAnynet+ Menu Switching between Anynet+ DevicesAuto Turn Off No / Yes Receiver Troubleshooting for Anynet+Problem Possible Solution DivX Video On Demand Menu m System DivX Video On Demand EnterCAM video transcoding Common InterfaceMenu m System Common Interface Enter Support SupportSelf Diagnosis By USB Software UpdateMenu m Support Software Update Enter Alternative Software Contact SamsungAlternative Software Menu m Support Contact Samsung EnterContents Home Using Option Menu Change Aerial Switches to Air or CableSupport Watch / Schedule GuideData/Other, Favourites Connecting a USB Device Media PlayScreen Display Name, InformationVideos Playing VideoName File extension Name Container FormatAC3 Other Restrictions Name FormatFile Extension Format Resolution PhotosMusic Playing MusicMedia Play Additional Functions Start Slide Show Subtitle SettingsSetting Stop Slide Show Slide Show SpeedSchedule Manager Edit Name Menu m Support Contents Home Source Tools Edit NameMenu m Support Contents Home Source Tools Information InformationMenu m Support Contents Home Source Tools Refresh Enter RefreshChecking the Resolution and Frequency Troubleshooting GuideTesting the Product Not Optimum Mode is displayed Installation issue PC modeScreen issue Check the followingsAdjust Brightness and Contrast Sound issueRemote control issue Source device issueQ & a Question AnswerTroubleshooting Guide Specifications Model Name H32B H40BPowerSaver Preset Timing Modes 67.500 75.000 108.000 +/+ Licence Appendix Contact Samsung WorldwideNetherlands Not a product defect Responsibility for the Pay Service Cost to CustomersProduct damage caused by customers fault OthersOptimum Picture Quality and Afterimage Burn-in Prevention Optimum Picture QualityWhat is afterimage burn-in? Prevention of Afterimage Burn-inFlight Time Correct Disposal of batteries in this product Terminology OSDOn Screen DisplayResolution Index
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LH40HDBPLGD/EN, LH32HDBPLGD/EN specifications

The Samsung LH32HDBPLGD/EN and LH40HDBPLGD/EN are advanced digital signage displays designed for various business applications, showcasing impressive features and cutting-edge technology. Both models are tailored for a professional environment, making them ideal for retail, corporate, and educational settings.

At the core of these displays is their high-quality LED panel technology, which delivers vibrant visuals and sharp detail. The LH32 model features a 32-inch display, while the LH40 model boasts a larger 40-inch screen, catering to different spatial requirements. Both models come with a resolution of 1920 x 1080 (Full HD), ensuring that text, images, and videos appear crisp and clear.

One of the standout features of Samsung’s digital signage displays is the ability to operate continuously for extended periods without overheating or degrading performance. Designed for 24/7 operation, these models are suitable for environments that require constant content delivery, such as airports, shopping malls, and control rooms.

The displays also incorporate versatile connectivity options, including HDMI, DP, and USB ports, facilitating easy integration with a variety of media players and other devices. This connectivity enhances the versatility of the displays, allowing users to share content seamlessly.

Additionally, these models are equipped with Samsung's MagicINFO software, a powerful content management system that enables users to create, schedule, and manage digital signage content effortlessly. The software provides a user-friendly interface and cloud-based capabilities, ensuring that businesses can update their content remotely and efficiently.

Moreover, the displays come with enhanced durability features, including a slim design and a robust casing that can withstand the rigors of commercial environments. This durability, combined with anti-glare technology, ensures excellent visibility in bright lighting conditions.

In conclusion, the Samsung LH32HDBPLGD/EN and LH40HDBPLGD/EN digital signage displays are an excellent investment for businesses looking to enhance their communication capabilities. With their impressive display quality, 24/7 reliability, versatile connectivity, and robust content management features, these models are well-suited to meet the dynamic needs of modern enterprises while delivering impactful visual experiences.
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