Samsung HW-N650/ZG, HW-N650/ZF, HW-N650/EN, HW-N650/XN manual Troubleshooting, Sound is not produced

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11 TROUBLESHOOTING

Before seeking assistance, check the following.

The unit will not turn on.

Is the powercord plugged into the outlet?

;; Connect the power plug to the outlet.

A function does not work when the button is pressed.

Is there static electricity in the air?

;; Disconnect the power plug and connect it again.

Sound dropouts occur in BT mode.

;; See the Bluetooth connection sections on pages 12 and 18.

Sound is not produced.

Is the Mute function on?

;; Press the VOL button to cancel the function.

Is the volume set to minimum?

;; Adjust the Volume.

The remote control does not work.

Are the batteries drained?

;; Replace with new batteries.

Is the distance between the remote control and Soundbarmain unit too far?

;; Move the remote control closer to the Soundbar main unit.

The red LED on the subwoofer blinks and the subwoofer is not producing sound.

This issue can occurif the subwooferis not connected to the Soundbarmain unit.

;; Try to connect your subwoofer again. (See page 6.)

The subwoofer drones and vibrates noticeably.

Tryto adjust the vibration of yoursubwoofer.

;; Push the WOOFER button on your remote control up or down to adjust the subwoofer volume. (to -12, or between -6 ~ +6).

ENG - 31

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Contents Full Manual Wiring the Main Power Supply Plug UK Only Safety InformationPrecautions About this Manual ContentsInstalling the Wall Mount Connecting an External DeviceConnecting a USB Storage Device Connecting a Mobile Device Using the Remote ControlSubwoofer Power Cord AC/DC AdapterChecking the Components Soundbar Main UnitFront Panel / Right Side Panel of the Soundbar Product OverviewBottom Panel of the Soundbar 3Power Cord Connecting Electrical Power AC/DC Adapter Connecting the SoundbarConnecting Electrical Power Automatic connection between the Subwoofer and the Soundbar Connecting the Soundbar to the SubwooferLED Indicator Lights on the Rear of Subwoofer Blue is On Before performing the manual connection procedure belowRear of Subwoofer Precautions Connecting the SWA-8500S to a Soundbar Sold SeparatelyBlue blinking Bottom of the Soundbar Connecting to Your TVMethod 1. Connecting with a Cable Connecting a TV using an Hdmi CableOptical Cable Not supplied Connecting using an Optical CableInitial connection Method 2. Connecting WirelesslyConnecting a TV via Bluetooth Auto Power LinkIf the device fails to connect Disconnecting the Soundbar from the TVWhat is the difference between BT Ready and BT PAIRING?  Hdmi Right Side of the Soundbar Connecting AN External DeviceConnecting using an Hdmi Cable External DeviceOptical Cable Connecting using an Optical or Analogue Audio AUX CableAudio AUX Cable Micro USB to USB adapter Cable Not supplied Connecting a USB Storage DeviceUSB port File Format Type Compatibility list If the device fails to connect Connecting a Mobile DeviceConnecting via Bluetooth Or Bluetooth deviceBluetooth Power On Sound Mode More About Bluetooth Disconnecting the Bluetooth device from a SoundbarDisconnecting the Soundbar from the Bluetooth device Market search Samsung Audio Remote Using the Samsung Audio Remote AppInstalling the Samsung Audio Remote App Launching the Samsung Audio Remote AppHow to Use the Remote Control Using the Remote ControlPlay / Pause Soundbar from the Bluetooth devices search listAuto Power Down Function Anynet+ / Auto Power LinkSound Control Volume restriction functionBYE Effect Input Output specifications for the different sound effect modesHidden Button Reference OutputCm or more Installing the Wallmount ComponentsInstallation Precautions Wall MountRear of Soundbar Right end of Soundbar Centre LineSoftware Update If Update is not displayed Updating ProcedureSound is not produced TroubleshootingOpen Source Licence Notice LicenceSpecifications Specifications and GuideENG United Kingdom Contact Samsung World Wide
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