Samsung HT-H4500R/XE manual Abnormal Hdmi output, Bd-Live, BD-LIVE service, When using the BD-LIVE

Symptom		Check/Remedy
No HDMI output.	•	Check the connection between the TV and the HDMI jack of the product.
	•	Check if your TV supports 576p/480p/720p/1080i/1080p HDMI input resolution.
Abnormal HDMI output	•	If random noise appears on the screen, it means that TV does not support HDCP
screen.		(High-bandwidth Digital Content Protection).
DLNA function
I can see folders shared	•	DLNA shows only files corresponding to the Photo, Music, and Movie files. Files
through DLNA, but I		that do not correspond to these categories may not be displayed.
cannot see the files.
Video is played	•	Check if the network is stable.
intermittently.	•	Check if the network cable is properly connected and if the network is not
		overloaded.
The DLNA connection	•	IP addresses under the same subnetwork should be unique, otherwise IP collision
between the TV and PC is		can results in such a phenomenon.
unstable.	•	Check if you have a firewall enabled.
		If so, disable the firewall function.
BD-LIVE
I cannot connect to the	•	Test whether the network connection is active by using the Network Status
BD-LIVE server.		function.
	•	Check whether a USB memory device is connected to the product.
	•	The memory device must have at least 1GB of free space to accommodate the
		BD-LIVE service.
		You can check the available size in BD Data Management. (See page 30)
	•	See if the BD-LIVE Internet Connection option is set to Allow(All).
	•	If all above fails, contact the contents provider or update to the latest firmware.
When using the BD-LIVE	•	The USB memory device must have at least 1GB of free space to accommodate the
service, an error occurs.		BD-LIVE service.
		You can check the available size in BD Data Management. (See page 30)
NOTES

\\ When the factory default settings are restored, all stored user BD data is deleted.

07 Appendix

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