Other Information, Symptom Check/Remedy

Other Information

Troubleshooting

Refer to the chart below when this product does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off the product, disconnect the power cord, and contact the nearest authorized dealer or Samsung Electronics Service Centre.

Symptom	Check/Remedy

I cannot eject the disc.	• Is the power cord plugged securely into the outlet?
	• Turn off the power and then turn it back on.

Playback does not start.	• Check the region number of the DVD.
	DVD discs purchased from abroad may not be playable.
	• CD-ROMs and DVD-ROMs cannot be played on this product.
	• Make sure that the rating level is correct.
Playback does not start	• Are you using a deformed disc or a disc with scratches on the surface?
immediately when the	• Wipe the disc clean.
Play/Pause button is pressed.

Sound is not produced.	• No sound is heard during fast playback, slow playback, and step motion playback.
	• Are the speakers connected properly? Is the speaker setup correctly customized?
	• Is the disc severely damaged?

Sound can be heard only from a	• On certain DVD discs, sound is output from the front speakers only.
few speakers and not all 6.	• Check if the speakers are connected properly.
	• Adjust the volume.
	• When listening to a CD, radio or TV, sound is output to the front speakers only.
	Select "PROLOG" by pressing	PL II (Dolby Pro Logic II) on the remote control to
	use all six speakers.

Dolby Digital 5.1 CH Surround	• Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital 5.1 CH Surround Sound is
Sound is not produced.	produced only if the disc is recorded with 5.1 channel sound.
	• Is the audio language correctly set to Dolby Digital 5.1-CH in the information display?

The remote control does not work.	• Is the remote control being operated within its operation range of angle and distance?
	• Are the batteries drained?
	• Have you selected the mode (DVD RECEIVER/TV) functions of the remote control (DVD RECEIVER/TV)
	correctly?
• Disc is rotating but no	• Is the TV power on?
picture is produced.	• Are the video cables connected properly?
• Picture quality is poor and	• Is the disc dirty or damaged?
• Picture quality is poor and	• A poorly manufactured disc may not be playable.
picture is shaking.	• A poorly manufactured disc may not be playable.
picture is shaking.
Audio language and subtitles do not work.	• Audio language and subtitles will not work if the disc does not contain them.

The Disc/Title menu screen does not	• Are you using a disc that does not contain menus?
appear even when the Disc/Title
function is selected.
Aspect ratio cannot be changed.	• You can play 16:9 DVDs in 16:9 WIDE mode, 4:3 LETTER BOX mode, or 4:3 PAN
	SCAN mode, but 4:3 DVDs can be seen in 4:3 ratio only. Refer to the DVD disc
	jacket and then select the appropriate function.

06 Other Information

English 35

HT-C350-ELS_ENG-0503.indd 35

2010-05-03 4:55:39

HT-C350/XEE, HT-C350/LAG, HT-C350/SAM, HT-C350/EDC, HT-C350/XEN specifications

The Samsung HT-C350/XEN and HT-C350/EDC are home theater systems designed to deliver an immersive audio and visual experience without taking up too much space. These systems are perfect for homeowners who crave high-quality sound and picture that can enhance their viewing experience for movies, games, or music.

One of the standout features of the HT-C350 is its 5.1-channel surround sound system. This setup includes a powerful subwoofer and five satellite speakers that create an enveloping audio environment. The result is a rich soundstage that immerses viewers in their favorite films or games, making them feel as if they are part of the action. The system supports Dolby Digital and DTS decoding, ensuring that audio playback is both clear and dynamic.

Connectivity is a key attribute of the HT-C350 models. They come equipped with multiple HDMI inputs, allowing users to connect various devices like Blu-ray players, gaming consoles, and streaming devices with ease. Additionally, the system features USB connectivity for easy playback of music and videos stored on external drives. Another notable technology is the wireless capabilities, which allow users to stream music from compatible devices without the need for cumbersome cables.

The Samsung HT-C350 also prides itself on its playback versatility. It supports a wide range of media formats, ensuring that users can enjoy their favorite content, whether it's from DVDs, CDs, or digital files. The included DVD player offers upscaling capabilities, enhancing standard DVDs to near-HD quality, maximizing the visual experience.

Design-wise, the HT-C350 is sleek and modern, making it an attractive addition to any room. Its compact nature makes it suitable for smaller spaces, while still delivering outstanding audio performance. The control interface is user-friendly, often equipped with an intuitive remote that simplifies navigation and playback options.

In terms of sound technology, the HT-C350 models might incorporate advanced audio optimization features, such as Auto Sound Calibration, which adjusts the speaker settings according to the room's acoustics for an optimized listening experience.

Overall, the Samsung HT-C350/XEN and HT-C350/EDC deliver a well-rounded home entertainment solution, with high-quality audio, versatile connectivity, and sleek design. They are ideal for users looking to elevate their home theater setup without unnecessary complexity.