Samsung HT-TX500T/ADL, HT-TX500R/XEF, HT-TX500T/XSV manual Troubleshooting

Page 33

Troubleshooting

Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off the unit, disconnect the power cord, and contact the nearest authorized dealer or Samsung Electronics Service Center.

Symptom

Check/Remedy

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

I cannot eject the disc.

• Is the power cord plugged securely into the outlet?

 

• Turn off the power and then turn it back on.

 

 

 

 

 

 

 

• Check the region number of the DVD.

 

 

DVD discs purchased from abroad may not be playable.

Playback does not start.

• CD-ROMs and DVD-ROMs cannot be played on this DVD

 

player.

 

 

• Make sure that the rating level is correct.

 

 

 

Playback does not start

• Are you using a deformed disc or a disc with scratches on

immediately when the

the surface?

 

Play/Pause button is pressed.

• Wipe the disc clean.

 

 

 

 

• No sound is heard during fast playback, slow playback, and step

 

motion playback.

 

Sound is not produced.

• Are the speakers connected properly? Is the speaker setup

 

 

correctly customized?

 

 

• Is the disc severely damaged?

 

 

 

 

 

• When listening to a CD or radio, sound is output to the front

 

 

speakers (L/R) only. Select "PRO LOGIC II" by pressing

 

 

 

 

PL II

 

 

 

 

(Dolby Pro Logic II) on the remote control to use all six speakers.

Sound can be heard only from a

• Make sure that the DVD disc is 5.1-CH compatible.

 

few speakers and not all six.

• If you set C, SL, and SR to NONE in the speaker mode in the

 

audio setup of the setup screen, no sound is heard from the

 

center speaker and the front left and right speakers. Set C, SL,

 

and SR to SMALL.

 

 

 

 

• Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital

Dolby Digital 5.1 CH Surround

5.1 CH Surround Sound is produced only if the disc is recorded

with 5.1 channel sound.

 

Sound is not produced.

 

• Is the audio language correctly set to DOLBY DIGITAL 5.1-CH in

 

 

the information display?

 

 

 

 

• Is the remote control being operated within its operation range of

The remote control does not

angle and distance?

 

• Are the batteries exhausted?

 

work.

• Have you selected the mode(TV/DVD) functions of the remote

 

control (TV or DVD) correctly?

 

 

 

 

 

 

 

 

ENG

Symptom

 

Check/Remedy

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Disc is rotating but no

• Is the TV power on?

 

 

picture is produced.

• Are the video cables connected properly?

 

 

• Picture quality is poor and

• Is the disc dirty or damaged?

 

 

picture is shaking.

• A poorly manufactured disc may not be playable.

 

 

 

 

Audio language and subtitles

• Audio language and subtitles will not work if the disc does not

 

do not work.

contain them.

 

 

 

 

 

 

 

 

 

 

Menu screen does not appear

• Are you using a disc that does not contain menus?

 

even when the menu function is

 

selected.

 

 

 

 

 

 

 

 

 

 

 

• You can play 16:9 DVDs in 16:9 WIDE mode, 4:3 LETTER BOX

 

Aspect ratio cannot be changed.

mode, or 4:3 PAN SCAN mode, but 4:3 DVDs can be seen in 4:3

 

ratio only. Refer to the DVD disc jacket and then select the

 

 

 

 

appropriate function.

 

 

 

 

 

 

 

 

• The main unit is not working.

• Turn off the power and hold the STOP (

 

 

) button on the main unit

 

 

 

(Example: The power goes out

 

 

for longer than 5 seconds.

 

 

or strange noise is heard.)

 

 

 

 

 

 

 

 

 

• The DVD player is not working

Using the RESET function will erase all stored settings.

 

normally.

Do not use this unless necessary.

 

 

 

 

 

 

• While <No Disc> message appears on the display of main unit, hold

 

The password for rating level

the main unit's STOP (

 

) button for longer than 5 seconds.

 

 

 

 

 

<INITIAL> appears on the display and all settings will return to the

 

has been forgotten.

default values.

 

 

 

• Press the POWER button.

 

MISCELLANEOUS

 

antenna in an area with good reception.

 

 

Using the RESET function will erase all stored settings.

 

 

Do not use this unless necessary.

 

 

 

• Is the antenna connected properly?

 

 

Can't receive radio broadcast.

• If the antenna's input signal is weak, install an external FM

 

 

 

 

While listening to TV audio

• If the eject button is pressed while listening to TV audio using

 

through the main unit,

the D.IN, AUX functions, the DVD functions are turned on and this

 

no sound is heard.

stops the TV audio.

 

 

 

 

 

 

 

 

 

 

64

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Contents Digital Home Theater System Safety Warnings PrecautionsSaudi Arabian Standards Organisation only Contents FeaturesDo not use the following types of disc Playable DiscsCopy Protection Disc Recording FormatRear Panel Accessories DescriptionFront Panel Operation Range of the Remote Control Remote Control Insert Remote BatteriesFollow these precautions to avoid leaking or cracking cells Description Con’tHow to Install the Speaker and the Stand Speaker InstallationSpeaker Packages StandInstalling the DVD player Connecting the Speakers Connecting the SpeakersSelecting the Listening Position Press down the terminal tab on the back of the speakerConnecting the Main Unit and Subwoofer Connecting the Speakers Con’tResetting the Wireless Receiving Module Connecting the Video Out to your TVMethod 2 Component Video .... Better Quality Best QualityUsing Anynet+HDMI-CEC Resolution SelectionAUX1 Connecting an External Component/MP3 player Hdmi FunctionOptical Connecting an External Digital Component AUX2 Connecting an External Analog ComponentAudio Cable Optical CablePlease observe the following cautions for your safety Connecting the FM AntennaIcons that will be used in manual Cooling FanBefore Using Your Home Theater Disc Playback DVD VCD CDSelecting the Video Format MP3/WMA-CD Playback MP3 Slide ModeJpeg File Playback Jpeg Digest FunctionDivX Playback DivX Displaying Disc Information DVD VCD CD MP3 Jpeg DivX Using the Playback FunctionChecking the Remaining Time DVD VCD CD MP3 Slow Playback DVD VCD DivXUsing the Playback Function Con’t Skipping Scenes/Songs DVD VCD MP3Repeat Playback Options Step Function DVD VCD DivX Repeat PlaybackAngle Function DVD Zoom Screen Enlarge Function DVD VCDEZ View Function DVD Bonus Group DVD-AUDIOSubtitle Language Selection Function DVD Using the Title Menu DVD Using the Disc Menu DVD VCDRemove the USB cable To stop playback, press the Stop button Safe USB RemovalDuring playback, press the button Compatible DevicesSettings Setting the LanguageSetting TV Screen type Setting Parental Controls Rating Level Settings Con’tSetting the Password To Select One of the 3 Wallpaper Settings youve madeSetting the Delay Time DVD Playback ModeSetting the Speaker Mode Setting up the Speaker Delay TimeSetting the Audio Setting the Test ToneAlternative method press the Test Tone button on the remote Press the Test Tone buttonSetting the Hdmi Audio Setting the DRC Dynamic Range CompressionSetting the AV Sync Press the Cursor Button to adjust the DRCPress the PL II Mode button Dolby Pro Logic II ModeSound Field DSP/EQ Function Press the DSP/EQ buttonListening to Radio Remote ControlDolby Pro Logic II Effect Main UnitConvenient Functions Listening to Radio Con’tWhen operating a TV with the remote control Operating a TV with the Remote ControlTV Brand Code List Example For a Samsung TVTroubleshooting Handling discs Language Code ListDisc Storage Handling and Storing DiscsSpecifications USB Host Feature Supported ProductsContact Samsung World Wide
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HT-TX500T/XSV, HT-TX500R/XEF, HT-TX500T/ADL specifications

The Samsung HT-TX500R/XEO and HT-TX500R/XEF are powerful home theater systems designed to deliver an immersive audio-visual experience. With their sleek design and advanced technology, these systems bring cinema-quality sound into the comfort of your home.

One of the standout features of the HT-TX500R is its 5.1-channel surround sound system, which consists of a powerful subwoofer and five satellite speakers. This configuration allows for rich, balanced sound across various audio frequencies, creating an enveloping atmosphere whether you're watching movies, playing video games, or listening to music. The subwoofer is designed to enhance low-frequency sounds, ensuring that action scenes or deep bass tracks are experienced with the full impact they deserve.

The HT-TX500R also supports a variety of audio formats, including Dolby Digital and DTS, which enhance the surround sound experience. This compatibility ensures that users can enjoy high-quality audio from various sources, including DVDs, Blu-rays, and streaming services. The system is equipped with a built-in decoder that processes these formats effortlessly, ensuring a seamless playback experience with minimized latency.

In terms of connectivity, the HT-TX500R is versatile, featuring multiple HDMI inputs and outputs, audio inputs, and USB ports. This allows users to connect various devices like gaming consoles, Blu-ray players, and portable media players with ease. HDMI CEC support means that you can control multiple devices through a single remote, simplifying the user experience.

Another notable characteristic of the HT-TX500R is its ability to enhance audio playback through Samsung’s proprietary sound technologies. Features such as 3D Sound Plus and Crystal Clear Audio aim to create a more nuanced sound stage, allowing for precise audio placement in movies and music, which enhances the overall listening experience.

The systems are also equipped with a user-friendly interface, making it simple to navigate through different settings, adjust sound configurations, and access various audio sources. The remote control is intuitive and well-designed, giving users quick access to essential functions without hassle.

Overall, the Samsung HT-TX500R/XEO and HT-TX500R/XEF embody a winning combination of advanced audio technologies, flexible connectivity options, and user-friendly features, making them an excellent choice for anyone looking to elevate their home entertainment setup.
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