Samsung HW-C700/EDC, HW-C770S/XEN, HW-C700B/XEN, HW-C700/XEN, HW-C770S/EDC Troubleshooting, None?

Page 57

Troubleshooting

Before requesting service, please check the following.

Symptom

 

Check

 

Remedy

 

 

 

 

 

The unit will not turn on.

Is the power cord plugged into the

Connect the power plug to the outlet.

 

 

outlet?

 

 

A function does not work

Is there static electricity in the air?

Disconnect the power plug and

when the button is pressed.

 

 

 

connect it again.

Sound is not produced.

Are the speakers and external

Connect them correctly.

 

 

components connected properly?

Press the MUTE button to cancel the

 

Is the Mute function on?

 

function.

 

Is the volume set to minimum?

Adjust the volume.

 

Is the Speaker Size set incorrectly to

Refer to pages 34 to select LARGE,

 

 

NONE?

 

SMALL or YES.

Picture does not appear on a

Is the external component connected

Connect it correctly.

TV when the function is

 

properly?

 

 

selected.

 

 

 

 

Remote controller does not

Are the batteries drained?

Replace with new batteries.

work.

Is the distance between remote

Operate at close distance.

 

 

control and main unit too great?

 

 

The sound from the left/right

Are the left/right speaker or left/right

Check the left/right channel and

channels is reversed.

 

input/output cables connected

 

connect it/them correctly.

 

 

properly?

 

 

Can't receive radio

Is FM antenna connected properly?

Connect the antenna correctly.

broadcasts.

 

 

If the input strength of antenna signal

 

 

 

 

is weak, install the FM antenna in a

 

 

 

 

place with good reception.

There is no sound from

• Are the surround speakers connected

• Refer to pages 14 ~16 to connect

surround speakers.

 

properly?

 

them properly.

 

Is SURR (surround) incorrectly set to

Refer to page 34 to select LARGE or

 

 

NONE in the Speaker Size?

 

SMALL.

 

Is surround mode set to stereo?

Refer to pages 45~46 to select proper

 

 

 

 

Surround Mode.

There is no sound from

• Are the surround back speakers

• Refer to pages 14 ~16 to connect

surround back speakers

 

connected properly?

 

them properly.

 

• Is SBACK (Surround Back) set to

• Refer to page 34 to select LARGE

 

 

NONE in the Speaker Size?

 

or SMALL.

 

• Is Surround Mode set to EX/ES?

 

 

• Refer to page 41 to set Surround

 

 

 

 

 

 

 

Mode to EX/ES.

Can't select EX/ES mode.

• Is SBACK (Surround Back) set to

• Refer to page 34 to select LARGE or

 

 

NONE in the Speaker Size?

 

SMALL.

 

• Is the input signal selected properly?

• Use a 7.1 channel external

 

 

 

 

component.

ENG

● TROUBLESHOOTING

57

HW-C700-C770S-C770BS-ELS_0616.in57 57

2010-06-16 ￿￿ 4:28:23

Image 57
Contents AV Receiver System Safety information Safety WarningsImportant Notice Precautions Accessories FeaturesDolby Digital EX DTS-ESContents AV Sync SetupFront Panel DescriptionFM BD/DVD SAT TV VCR CD AUX 7.1 Multi CH Ipod Audio Ipod Setup ButtonVideo Right ButtonsRear Panel Tuning Indicators Speaker IndicatorsVCR Video in Jack VCR Video OUT JackInsert Remote Control Batteries Operation Range of the Remote ControlDescription Power Tour of the Remote ControlSETUP/MENU Button Power ButtonAMP/TV Button Number ButtonsSpeaker Positioning ConnectionsPosition of AV Receiver SubwooferCentre speaker Front Height Speakers FHL FHR Using Dolby Pro Logic IIzSurround Speakers Surround Back Speakers SBL SBRConnecting the Speakers Connecting Speaker WireConnecting the Speakers Connecting External DEVICES/YOUR TV VIA Hdmi Game consoleHdtv Tuner Using Anynet+HDMI-CEC Hdmi FunctionTo turn on Anynet+ Or or Connecting to Your TVVideo Connection Audio ConnectionDVD or BD Player Connecting a DVD or BDBlu-ray PlayerConnecting a CABLE, Satellite or SET-TOP BOX For playback For recording Video Connection Connecting a VCRCD player Connecting a CD PlayerChannel device Connecting 7.1 Channel DevicesConnecting AN iPod Disconnecting an iPodIpod Video HW-C700-C770S-C770BS-ELS0504.in26 2010-05-04 Connecting the FM Antenna Connecting AUX ComponentsCamcorder Audio Setup Before Using the AV ReceiverSelecting DIGITAL/ANALOGUE Input Setup Menu Tree SetupSetup Setup Menu TreePanorama Dimension Width Height Tone Bass Treble Image OFF EQ on / EQ OFF Setting the Speaker Size Setting the Speaker Listening Distance Setting the Speaker Level W Æ F.R Æ S.R Æ SBR Æ SBL Æ S.L Setting the Test ToneSetting Dolby PRO Logic Setting Dolby PRO Logic ModeSetting Tone Control Setting Dolby PRO Logic IIzSetting NEO6 Mode Setting EX/ES Mode Smart Volume AV SyncMP3 Enhancer Before Setting ASC Auto Sound Calibration SetupDRC Setup Hdmi SetupVariable SET Low Power Consumption Setup Using the Sound Effect button on the front of the main unit Using the Surround ModesOperation OperationUsing the Subwoofer Selection Button Using the Surround ModesListening to the Radio Presetting radio stationsTo show the RDS signals Using the RDS Radio Data System to receive FM stationsAbout RDS Broadcasting PS Name Radio Text CLOCK/TIME FrequencyDisplay Program Type PTY Program Type indication and PTY-SEARCH functionListening to Music iPod audio function Using AN iPodComposite Watching a Movie iPod Video functionAdjust the display Sleep timer functionConvenient Functions Mute functionSoftware Upgrade Reset functionUsing headphones Miscellaneous Operating Your TV with the Remote ControlMiscellaneous Operating Your TV with the Remote ControlOperating Your DVD or BD Player with the Remote Control DVD Brand Code ListTroubleshooting TroubleshootingNONE? DVD Product protection functionAppendix SpecificationsNTSC/PAL AppendixContact Samsung World Wide Correct disposal of batteries in this product
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HW-C770S/XEE, HW-C770S/XEN, HW-C700B/XEE, HW-C700B/XEN, HW-C700/XEE specifications

The Samsung HW-C770S/EDC, HW-C700/EDC, and HW-C770S/XEE soundbars represent a significant leap forward in home audio technology, bringing an immersive listening experience right to your living room. With sleek designs and advanced features, these soundbars are tailored to suit both casual listeners and audiophiles alike.

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