Samsung NP20FP0SHG/SEG, NP20FP0CPC/SEG, NP20FP0000/SEG, NP20FH1E6E/SEK manual Troubleshooting

Page 99

Troubleshooting

Complete the following in the order presented until your system is functioning properly. If all of the steps below fail then contact your local reseller for assistance.

Questions and Answers

Please see “Questions and Answers” on page 85. for assistance in correcting any computer operational problems.

Check the Connections

Verify all of the power and peripheral cables are securely plugged into their sockets and that your system and power supply is on.

Norton AntiVirus

Run Norton AntiVirus to insure a virus is not affecting your computer.

To run Norton AntiVirus proceed as follows:

Click Start > All Programs > Norton AntiVirus > Norton AntiVirus 2002.

Windows Help and Support

Run Windows Help and Support to find problem that may be affecting your computer.

To run Windows Help and Support proceed as follows:

Click Start > Help and Support.

Reinstalling Software and Windows XP

If for some reason your system crashes you may corrupt your HDD, Windows Operating system and/or some of your device drivers. If this is the case, use System Recovery CD to reinstall OS and System Software CD to reinstall the corrupt device drivers.

System Recovery Precaution:

Before you start restoring your windows operating system insure you backup all data on your hard drive.

Samsung is NOT responsible for any data loss.

84 Users Manual

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Contents Macrovision Statement Important Safety Information Safety InstructionsSetting Up your System Battery Disposal Replacement Parts and AccessoriesCare During Use General Requirements Laser SafetyPower Cord Requirements Laser Safety NoteRegulatory Compliance Statements Wireless GuidancePage United States of America Unintentional Emitter per FCC PartIntentional emitter per FCC Part FCC Part FCC Statement for Wireless LAN useRegulatory Compliance Statements Canada Unintentional Emitter per ICES-003Intentional Emitter per RSS Regulatory Compliance Statements European Directives European UnionRegulatory Compliance Statements Wireless Devices JapanVcci Statement Prior to setting up your device Keyboard Conventions Using Your DocumentationManual Documentation Conventions Information IconsWindows Conventions Software User DocumentationCD-ROM Device Naming Convention Touchpad ConventionsWhere Everything Is Introducing Your ComputerFront Buttons and LEDs Back Side Right Side Left SideBottom Initial Computer Startup Using Your Computer for the First TimeTo turn on the computer’s power for the first time Turning On the ComputerTo turn off the computer, complete the following steps Power OffPower Button Functions Turning Off Your ComputerTips for Using Your Computer If you are travelling by air, follow these tips Travelling with Your ComputerAir Travel Locking your ComputerStoring the Computer for Long Periods Handling SpillsUsing the Keyboard Using the Numeric Keypad Fn Key Key Function Combinations Name Using Special Function KeysDefault settings for these buttons are Hot KeysTo reprogram the hot keys, follow the steps below Using the Touchpad Action Process and Comment Action PS/2 Mouse MenuDrag Move To move a window on the desktop, complete the followingArea or Multiple item selection Reading the System Status Lights System TopSystem Bottom Connecting to the Internet Using a Modem Connecting to the InternetDOS support Precautions Before UseUsing the Modem on a PBX system Country SelectionModem Notes Configuring Network Environment Settings for Wired LANCable Connection If you use a simple terminal program i.e. hyper terminalConfiguring Network Environment Using Both Dhcp and Static IP Simultaneously Configuring Network Environment Settings for Wireless LAN Access PointWhat is an Access Point AP? To turn wireless function on/off Connecting to an Access Point APConnecting to computer-to-computer networks peer-to-peer or Setting up a computer-to-computer networkChecking the connection status Wireless Networks tab, click Add Click Advanced On the Wireless Network tab, click AdvancedPage Connecting to the configured computer Checking the connection status Click Actions Add/Edit Configuration Profile Using Networks in Other Operating SystemsInstalling the wireless client administrator program Setting up the networkPage Sharing files or folders Using Network ServicesConfiguring Sharing Using Shared Files or Folders Sharing PrintersIf your computer is a member of another workgroup Configuring Printer Sharing Adding and Using a Shared PrinterClick Add a printer Connecting to the Internet Sharing an Internet Connection Configuring Internet SharingChecking the Shared Internet Connection Using the Flex-Bay Swapping a Flex-Bay Device Power Off Swapping a Flex-Bay Device Power OnTo remove a device with the power off proceed as follows Start the Softex Bay Manager Utility To swap a device with the power on proceed as followsUsing the Disk Drives Using the Floppy Disk Drive OptionUsing the CD-ROM Drive Option CD-ROM Drive Warnings CD PrecautionsMemory Stick Support Using the Memory Stick Factory OptionInserting the Memory Stick To insert the memory stick proceed as followsTo use the Memory Stick proceed as follows Using the Memory StickTo see the contents of the memory stick Removing the Memory StickWorking with PC Cards Maintaining PC CardsTo maintain your PC Cards, follow these guidelines Using PC Cards To insert a PC card into a slotTo remove a PC card from your computer Removing the Audio/Multimedia CD Multi Media Functions/EquipmentMedia Player Playing a Audio/Multimedia CDButton Operation MP3/CD Player Factory OptionStop an Audio CD Using the MP3/CD PlayerPlay an Audio CD Pause/Resume an Audio CDDolby Digital & Home Theater System S/PDIF Port Setting Up Your Home TheaterAfter making all connections, ensure you enable S/PDIF Using the S/PDIF ConnectionEnabling S/PDIF on the DVD Program Movie Maker Volume ControlUsing the Keyboard Using the Volume Control IconUsing the Battery Charging the BatteryFollow these rules for charging your battery Page To install the battery pack Installing the BatteryPower Meter Monitoring the Battery ChargeBattery Level Battery GaugeCalibration Notes Battery WarningsBattery Calibration You shouldUsing System Setup Starting System SetupBios Caution Navigation Key Function Changing Booting Priority Boot Device Priority field enablesPress Enter on Boot Options On the Set Supervisor Password item, press Enter Configuring the PasswordSetting the Supervisor Password Setting the User PasswordDeactivating the Password Activating the Booting PasswordChanging Devices Using Power Management OptionsBasic Power Management Schemes Standby vs. HibernationHibernate Mode Power Management or Manual Method If You Reinstall Windows Frequent InterruptionsRest Key Advanced Power Management Schemes Using the Hard Drive Installing/Reinstalling a HDDReInstalling Windows and Device Drivers Video Features and Configuration Resolution and Colour DepthAdjusting the LCD Brightness Display Resolution Notes Configuring Display FeaturesChanging Colour Depth and Resolution Using PowerplaySwitching Display Devices Using the Shortcut Key Using External Display DevicesUsing Dual View to View Extended Screen To move a window between display devices in Dual View mode Deactivating Dual View ModeUsing Options Memory Modules Before You Install MemoryInstalling a Memory Module To install a memory moduleMemory Module Precautions Page FIR Technology Limitation System SetupWindows Setup FIR Fast Infrared ConnectionTroubleshooting Questions and Answers Windows RelatedDisplay Related Q1 I cannot hear the modem sound Q3 How to remove graphics driver?Telecommunications Related Q5 In the following cases, the screen displays noiseQ2 I cannot make a call using an extension line Using an AT commandConfiguring the Modem through the Control Panel Q3 How do I use my modem when dialing from overseas? Q3 Fn+F4/ CRT/LCD Key combination does not work Wireless Network Wlan Connection ProblemQ2 How to display DVD play image on both LCD and CRT? Game and Program RelatedQ3 I cannot share an Internet connection Q4 I cannot connect to the AP wireless network Page Reinstalling Software Installing driversRunning the system software CD Installing programs Reinstalling Windows Reinstalling Windows XPWhat is Format? What is partition configuration?If You Cannot Run Windows Press any key to boot from CDCPU SpecificationsRadio Specifications Wireless LAN SpecificationRegulatory Notice for Channel Use in France Abbreviations Pcmcia Glossary COM port DMA direct memory accessCardBus Cmos memoryLCD liquid-crystal display Hard driveAddress IRQ interrupt request linePC slot RAM random access memoryResolution PC CardShadow RAM TFT thin film transistor LCDZoomed video
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NP20FP3PRL/SEG, NP20FP13SE/SEG, NP20FP0CPC/SEG, NP25FH1L9Y/SEK, NP20FP0SHG/SEG specifications

The Samsung NP20FH1E6E/SEK, NP25FP1L9L/SEK, NP25FP1X42/SEK, NP25FH0EV4/SER, and NP25FP0TCS/SER are versatile laptops that embody cutting-edge technology combined with a sleek design, catering to a wide range of user needs from casual browsing to intensive productivity tasks.

One of the standout features of these models is their use of Samsung's advanced display technology. With high-resolution screens, users can expect vibrant colors and sharp images, making them ideal for both multimedia consumption and professional work. The integration of anti-glare displays ensures that users can work comfortably in various lighting conditions without straining their eyes.

Under the hood, the NP series laptops are powered by robust processors that deliver impressive performance. The latest models incorporate Intel processors, allowing for smooth multitasking capabilities and efficient power consumption. Whether it's running demanding applications or handling multiple browser tabs, these laptops excel in delivering a seamless user experience.

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From a design perspective, these Samsung models are characterized by their ultra-thin profiles and lightweight construction. This portability makes them an excellent choice for students, professionals, and anyone who values convenience alongside performance.

Overall, the Samsung NP20FH1E6E/SEK, NP25FP1L9L/SEK, NP25FP1X42/SEK, NP25FH0EV4/SER, and NP25FP0TCS/SER represent a fine blend of advanced technology, aesthetic appeal, and practicality. They cater to diverse user requirements, ensuring that whether for work, study, or leisure, there's a model suited for everyone.