Samsung LS24B350TL/CI manual Troubleshooting Guide, Testing the Product, Check the following

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9Troubleshooting Guide

9.1Requirements Before Contacting Samsung Customer Service Center

9.1.1 Testing the Product

Before calling Samsung Customer Service Center, test your product as follows. If the problem persists,

contact Samsung Customer Service Center.

Check if your product is operating normally by using the product test function.

If the screen is turned off and the power indicator blinks even though the product is properly connected to a PC, perform a self-diagnosis test.

1Power off both the PC and product.

2Disconnect the cables from the product.

3Power on the product.

4If the message Check Signal Cable appears, the product is working normally.

If the screen remains blank, check the PC system, video controller and cable.

9.1.2 Checking the Resolution and Frequency

For a mode that exceeds the supported resolution (refer to "10.3 Standard Signal Mode Table"), the message Not Optimum Mode will appear for a short time.

9.1.3 Check the following.

Installation issue (PC mode)

The screen keeps switching on and off.Check the cable connection between the product and PC, and ensure the connectors are locked.

(Refer to "2.3 Connecting and Using a PC")

Screen issue

The power LED is off. The screen will not switch

Check that the power cable is connected

on.

properly.

 

(Refer to "2.3 Connecting and Using a PC")

 

 

9 Troubleshooting Guide 71

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Contents S22B350T S23B350T S24B350TL Table Of Contents Screen Setup Configuring Tint Resizing or Relocating the Screen Setup and Reset Information Index Icons used in this manual Before Using the ProductSymbols for safety precautions CopyrightCleaning CleaningPrecautions for storage Securing the Installation SpaceElectricity and Safety Safety PrecautionsInstallation and Safety Before Using the Product Operation and Safety GAS Before Using the Product Before Using the Product Correct posture to use the product Preparations Checking the ContentsComponents Checking the ComponentsFrontal Buttons PartsAuto Port Description Reverse SideAttaching the cradle InstallationAdjusting the Product Tilt Anti-theft Lock Pre-connection Checkpoints Connecting and Using a Source DeviceBefore Connecting Connecting the PowerConnecting to a PC Connecting and Using a PCConnection Using an HDMI-DVI Cable Driver Installation Setting Optimum Resolution Changing the Resolution Using a PC Changing the Resolution on Windows Vista Changing the Resolution on Windows Connecting and Using a Source Device Brightness Screen SetupConfiguring Brightness Contrast Configuring ContrastSharpness Configuring SharpnessSamsung Magic Bright Configuring Samsung Magic Bright Coarse Adjusting CoarseFine Adjusting FineResponse Time Configuring Response TimeHdmi Black Level Configuring the Hdmi Black Level SettingsSamsung Magic Color Configuring TintConfiguring Samsung Magic Color Red Configuring RedGreen Configuring GreenBlue Configuring BlueColor Tone Configuring the Color Tone SettingsGamma Configuring GammaPosition & V-Position Configuring H-Position & V-PositionResizing or Relocating the Screen Changing the Image Size Image SizeResizing or Relocating the Screen Menu H-Position & Menu V-Position Configuring Menu H-Position & Menu V-PositionInitializing Settings Reset Setup and ResetReset Language Configuring LanguageEco Saving Configuring Eco SavingConfiguring Off Timer On/Off Off Timer On/OffConfiguring Off Timer Setting Off Timer SettingConfiguring PC/AV Mode PC/AV ModeKey Repeat Time Configuring Key Repeat TimeCustomized Key Configuring Customized KeyAuto Source Configuring Auto SourceDisplay Time Configuring Display TimeChanging Menu Transparency Menu TransparencyDisplaying Information Information Menu and OthersConfiguring Brightness and Contrast in the Initial Screen Magic Tune Installing the SoftwareWhat is MagicTune? Installing the SoftwareRemoving the Software MultiScreen MultiScreenInstalling the Software Check the following Troubleshooting GuideTesting the Product Checking the Resolution and FrequencyNot Optimum Mode is displayed Source device issue Question Answer Q & aTroubleshooting Guide General SpecificationsSpecifications PowerSaver Standard Signal Mode Table 79.976 75.025 135.000 +/+ 65.290 59.954 146.250 S24B350TL Specifications Contact Samsung World Wide AppendixEurope Denmark CIS Indonesia Africa Others Responsibility for the Pay Service Cost to CustomersProduct damage caused by customers fault Not a product defectAppendix Correct Disposal OSD On Screen Display TerminologyResolution Index Index
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LS24B350TL/CI, LS24B350TL/EN, LS22B350TS/CI, LS23B350TS/CI, LS23B350TS/EN specifications

The Samsung LS22B350TS/EN, LS23B350TS/EN, and LS24B350TL/EN are a series of monitors that embody Samsung's commitment to delivering high-quality display technology for a variety of applications, ranging from professional workspaces to home entertainment. These monitors are well-regarded for their sleek design, performance, and advanced features, making them a suitable choice for users seeking reliable and efficient display solutions.

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