Samsung LS24B150BL/CI manual Troubleshooting Guide, Testing the Product, Check the following

Page 65

9Troubleshooting Guide

9.1Requirements Before Contacting Samsung Customer Service Center

9.1.1 Testing the Product

Before calling Samsung Customer Service Center, test your product as follows. If the problem persists,

contact Samsung Customer Service Center.

Check if your product is operating normally by using the product test function.

If the screen is turned off and the power indicator blinks even though the product is properly connected to a PC, perform a self-diagnosis test.

1

2

3

4

Power off both the PC and product.

Disconnect the cables from the product.

Power on the product.

If the message "Check Signal Cable" appears, the product is working normally.

If the screen remains blank, check the PC system, video controller and cable.

9.1.2 Checking the Resolution and Frequency

For a mode that exceeds the supported resolution (refer to "10.3 Standard Signal Mode Table"), the message "Not Optimum Mode" will appear for a short time.

9.1.3 Check the following.

Installation issue (PC mode)

The screen keeps switching on and off.

Check the cable connection between the product

 

and PC, and ensure the connectors are locked.

 

(Refer to "2.3 Connecting and Using a PC")

 

 

 

 

Screen issue

 

 

The power LED is off. The screen will not switch

Check that the power cable is connected

on.

properly. (Refer to "2.3 Connecting and Using a

 

PC")

 

 

The message "Check Signal Cable" appears.

Check that the cable is properly connected to the

 

product. (Refer to "2.3 Connecting and Using a

 

PC")

 

 

 

Check that the device connected to the product is

 

powered on.

 

 

9 Troubleshooting Guide 65

Image 65
Contents S19B150B S24B150BL Table Of Contents Brightness Setup and Reset Index Icons used in this manual Before Using the ProductCopyright Cleaning CleaningPrecautions for storage Securing the Installation SpaceSymbols Safety PrecautionsElectricity and Safety Installation and Safety Before Using the Product Operation and Safety GAS Before Using the Product Before Using the Product Correct posture to use the product Preparations Checking the ContentsComponents Checking the ComponentsFrontal Buttons PartsAuto Port Ports Reverse SideAttaching the Stand InstallationAnti-theft Lock Adjusting the Product TiltBefore Connecting Connecting and Using a Source DeviceConnecting the Power Pre-connection CheckpointsConnecting to a PC Connecting and Using a PCDriver Installation Setting Optimum Resolution Changing the Resolution Using a PC Changing the Resolution on Windows Vista Changing the Resolution on Windows Connecting and Using a Source Device Brightness Screen SetupConfiguring Brightness Contrast Configuring ContrastSharpness Configuring SharpnessSamsung Magic Bright Configuring Samsung Magic BrightCoarse Adjusting CoarseFine Adjusting FineSamsung Magic Color Configuring TintConfiguring Samsung Magic Color Red Configuring RedGreen Configuring GreenBlue Configuring BlueColor Tone Configuring the Color Tone SettingsGamma Configuring GammaPosition & V-Position Configuring H-Position & V-PositionResizing or Relocating the Screen Changing the Image Size Image SizeMenu H-Position & Menu V-Position Configuring Menu H-Position & Menu V-PositionInitializing Settings Reset Setup and ResetReset Changing the Language LanguageEco Saving Configuring Eco SavingConfiguring Off Timer On/Off Off Timer On/OffConfiguring Off Timer Setting Off Timer SettingConfiguring PC/AV Mode PC/AV ModeKey Repeat Time Configuring Key Repeat TimeCustomized Key Configuring Customized KeyAuto Source Configuring Auto SourceDisplay Time Configuring Display TimeChanging Menu Transparency Menu TransparencyDisplaying Information Information Menu and OthersConfiguring Brightness and Contrast in the Initial Screen What is MagicTune? Installing the SoftwareInstalling the Software Magic TuneRemoving the Software MultiScreen MultiScreenInstalling the Software Testing the Product Troubleshooting GuideChecking the Resolution and Frequency Check the followingSource device issue Question Answer Q & aTroubleshooting Guide General SpecificationsSpecifications PowerSaver Standard Signal Mode Table IBM, 720 x 31.469 70.087 28.322 Specifications Contact Samsung Worldwide AppendixEurope Denmark CIS Indonesia Africa Product damage caused by customers fault Responsibility for the Pay Service Cost to CustomersNot a product defect OthersCorrect Disposal OSDOn Screen Display TerminologyResolution Index Index
Related manuals
Manual 85 pages 16.44 Kb Manual 91 pages 43.29 Kb Manual 88 pages 38.79 Kb Manual 90 pages 19.44 Kb Manual 91 pages 24.25 Kb Manual 87 pages 38.77 Kb Manual 83 pages 50.08 Kb Manual 87 pages 32.43 Kb Manual 94 pages 54.44 Kb

LS24B150BL/EN, LS19B150BSMXV, LS24B150BL/CI specifications

The Samsung LS24B150BL/CI, LS19B150BSMXV, and LS24B150BL/EN are part of Samsung's monitor lineup designed to deliver impressive visuals and enhanced productivity. These monitors come equipped with features tailored for both casual users and professionals alike, ensuring a versatile performance across various applications.

The LS24B150BL/CI, with its 24-inch display, offers Full HD resolution (1920x1080), which provides clear and vibrant images ideal for watching videos and gaming. It incorporates Samsung's Advanced Technology Panel (ATCP) technology, which enhances color accuracy and brightness levels, ensuring that users enjoy a more immersive viewing experience. The monitor's slim profile and sleek design make it suitable for modern workspaces, while its VESA mount compatibility allows for easy integration into complex setups.

On the other hand, the LS19B150BSMXV is a 19-inch option that also features a Full HD resolution. While maintaining compact dimensions, it is perfect for smaller spaces or as a secondary monitor. This model employs Samsung’s Eco-Saving technology, enabling reduced power consumption without sacrificing display quality. Users can select different modes to further optimize energy efficiency, making it an environmentally friendly choice.

The LS24B150BL/EN shares many similarities with the LS24B150BL/CI, including the same 24-inch screen and Full HD resolution. Both models benefit from Samsung's Magic Upscale technology, which enhances image quality, making them ideal for graphic design or detailed work where clarity is paramount. Additionally, these monitors provide a quick response time, reducing motion blur and providing smoother on-screen action, particularly beneficial for gamers.

All three monitors feature a range of connectivity options, including VGA and HDMI ports, which provide flexibility when connecting to various devices, from laptops and gaming consoles to desktop computers. Their ergonomic stands allow for tilt adjustments, ensuring users can find the optimal viewing angle and maintain comfort during extended use.

In summary, the Samsung LS24B150BL/CI, LS19B150BSMXV, and LS24B150BL/EN monitors combine impressive display technologies with user-friendly features. Whether for professional tasks, gaming, or general media consumption, these monitors cater to a diverse audience, making them suitable and appealing choices within the competitive monitor market.