- IF YOU HAVE A PROBLEM
PROBLEM | CAUSE | REMEDY 0 |
Motor does not start. | No power supply. | Check cable, plug and socket. |
| Thermal | Leave to cool. |
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Suction force is gradually | Nozzle, suction hose or tube | Check for blockage and |
decreasing. | is blocked. | remove it. |
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Cord does not rewind | Check that the cord is not | Pull the cord out |
fully. | twisted or wound unevenly. | push the cord rewind button. |
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Vacuum cleaner does | Crack or hole in hose. | Check hose and replace if |
not pick up dirt. |
| required. |
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Low or decreasing | Filter is full of dust. | Please check filter and, if |
suction |
| necessary, clean as illustrated |
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| in the instructions. |
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If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care center.
Country | Customer Care Center ☎ | Web Site | |
AUSTRALIA | 1300 362 603 | www.samsung.com/au | |
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HONG KONG | 3698 4698 | www.samsung.com/hk | |
www.samsung.com/kh_en/ | |||
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MALAYSIA | www.samsung.com/my | ||
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SINGAPORE | www.samsung.com/sg | ||
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