Samsung NZ64H57479K/EG, NZ64H57477K/EG manual Service, Is it a technical fault?

Page 38

SERVICE

Before calling for assistance or service, please check the section “Troubleshooting”.

If you still need help, follow the instructions below.

Is it a technical fault?

If so, please contact your customer service centre.

Always prepare in advance for the discussion. This will ease the process of diagnosing the problem and also make it easier to decide if a customer service visit is necessary.

Please take note of the following information.

•What form does the problem take?

•Under what circumstances does the problem occur?

When calling, please know the model and serial number of your appliance. This information is provided on the rating plate as follows:

•Model description

•S/N code (15 digits)

We recommend that you record the information here for easy reference.

Model:

Serial number:

When do you incur costs even during the warranty period?

•If you could have remedied the problem yourself by applying one of the solutions provided in the section “Troubleshooting”.

•If the customer service technician has to make several service calls because he was not provided with all of the relevant information before his visit and as a result, for example, has to make additional trips for parts. Preparing for your phone call as described above will save you the cost of these trips.

English - 38

NZ64H57477K_EG_DG68-00549A_DE.indd 38

2014-04-09 �� 4:13:57

Page 37 Page 39
Image 38
Page 37 Page 39
Contents Induction Hob Contents HOB USE Using this manual Important Safety Symbols and PrecautionsSafety instructions English English English Disposal instructions Applicable in countries with separate collection systemsInstalling the hob Safety Instructions for the InstallerConnecting to the Mains Power Supply 32A 1N ~ 16A 2 x 1N ~Installing Into the Countertop Min 520 480 English Control Panel Parts and featuresCooking Zones Components Induction HeatingKEY Features of Your Appliance Safety Shutoff Other reasons why a cooking zone will switch itself off Residual Heat IndicatorTemperature Detection Hob use Initial CleaningBefore you begin Cookware for Induction Cooking ZonesOperating Noises Suitability TestSize of Pans Using Suitable Cookware Energy saving tipsSelect Cooking Zone and Heat Setting Using the Touch Control SensorsSwitching the Appliance on Using the Child Safety Lock Switching the Appliance OFFSwitching a Cooking Zone OFF Setting the safety shutoff TimerSwitching the child safety lock on / off NZ64H57477KEGDG68-00549ADE.indd 2014-04-09 41349 Switching the Ready Pan for Complete Bridge zone Using Ready PANCount up timer Power Boost Control Switching the Ready Pan Front or Rear Bridge zonePower Management PauseBridge Control Sound ON/OFFSuggested Settings for Cooking Specific Foods Light Soiling Cleaning and careHOB Problem Dirt Stubborn SoilingHOB Frame Option To Avoid Damaging Your ApplianceWarranty and service Faqs and TroubleshootingWhat should I do if the display is illuminated? Service Is it a technical fault?Technical data Technical DataDG68-00549A-00
Related manuals
Manual 44 pages 6.19 Kb

NZ64H57477K/EG, NZ64H57479K/EG specifications

The Samsung NZ64H57479K/EG and NZ64H57477K/EG are exceptional electric cooktops designed to elevate the cooking experience in modern kitchens. These models combine functionality, aesthetics, and advanced technology, making them ideal for a wide range of culinary tasks.

One of the most notable features of both models is their sleek and stylish design, which seamlessly fits into any kitchen décor. The black ceramic glass surface not only adds a touch of elegance but also provides durability and ease of cleaning. This surface is resistant to scratches and stains, ensuring that the cooktop maintains its pristine appearance over time.

Both cooktops boast a total of four cooking zones, offering ample space for multiple dishes to be prepared simultaneously. The cooking zones are equipped with different power levels, allowing users to easily select the right heat for various cooking methods. The high-performance induction cooking technology provides rapid heating and precise temperature control, ensuring that food is cooked evenly and efficiently.

Safety is a significant concern in kitchen appliances, and Samsung addresses this with several safety features. The models come with a child lock function to prevent accidental activation, making them safe for households with young children. Additionally, the hot surface indicators provide a clear warning when the cooking zones remain hot after use, reducing the risk of burns.

Another remarkable characteristic of the NZ64H57479K/EG and NZ64H57477K/EG is the innovative Flex Zone technology. This feature allows users to combine two cooking zones into one larger zone, accommodating larger pots and pans for versatile cooking options. This flexibility is particularly beneficial for families or those who enjoy cooking elaborate meals.

Easy-to-use touch controls enhance the user experience, providing intuitive access to all settings and functions. The digital display clearly indicates the selected power levels, making it simple to monitor and adjust cooking conditions as needed.

In summary, the Samsung NZ64H57479K/EG and NZ64H57477K/EG offer a harmonious blend of style and functionality. With their sleek design, advanced induction technology, safety features, and user-friendly controls, these cooktops stand out as effective and reliable options for any kitchen. Whether you're a casual cook or a culinary enthusiast, these electric cooktops are designed to meet your cooking needs with efficiency and elegance.
Top Page Image Contents