Samsung UA48JU6600RXUM manual Finding the contact information for service, How Does it Work?

Page 127

How Does it Work?

Having a Samsung Tech remotely service your TV is easy.

Call the Samsung Contact Centre and ask for remote support.

Open the menu on your TV and go to the Support section.

Select Remote	The agent accesses your
Management, and then	TV.
read and agree to the
service agreements. When
the PIN screen appears,
provide the PIN number
to the agent.

Finding the contact information for service

(MENU/123) MENU Support Contact Samsung

You can view the address of the Samsung website, the call centre phone number, your TV's model number, your TV's software version, the Smart Hub info, and other information you may need to get service support from a Samsung call agent or the Samsung website.

"" To view the Open Source Licence, press the button.

Image 127

Contents Manual Contents Smart Features TV Viewing System and Support Precautions and Notes Using Smart Hub Using Smart HubConnecting to the Internet Setting up Smart HubControlling the TV with Your Voice Setting up Voice RecognitionMENU/123 Menu System Voice Recognition Controlling the TV with your voice Controlling the TV with Your Motion Setting up Motion ControlMENU/123 Menu System Motion Control Controlling the TV using motions Operating the TV with the Pointer button Using the Samsung Smart ControlPairing the TV to the Samsung Smart Control Setting up the Samsung Smart ControlMENU/123 Menu System Smart Control Settings MENU/123 Menu System Sports Mode Activating Sports ModeImproving the Viewing Experience of Sports Events MENU/123 Menu Broadcasting Edit Channel Editing ChannelsRunning the Edit Channel function Rearranging or deleting channelsPlaying Multiple Screens Connecting an Aerial External Modem Connecting to the InternetEstablishing a wired Internet connection Using LAN cablesMENU/123 Menu Network Network Settings Try Now Establishing a wireless Internet connectionConnecting to a wired Internet network automatically Connecting to a wireless internet network automaticallyMENU/123 Menu Network Network Status Try Now Connecting to a wireless internet network with WPSChecking the internet connection status Changing the name of the TV on a networkConnecting to a Network via a Mobile Dongle Troubleshooting wired Internet connectivity issues Try Now Troubleshooting Internet Connectivity IssuesWireless network connection failed Troubleshooting wireless Internet connectivity issuesUnable to connect to a wireless router Connecting with an Hdmi cable Connecting Video DevicesConnecting with a component cable Connecting with a Composite A/V cable Audio Input and Output Connections Connecting with an Hdmi ARC cableConnecting with a stereo audio cable Connecting with a digital audio optical cableKinds of connections you can make are listed below Connecting a ComputerConnecting through the Hdmi port Connect through using your home networkConnecting through your home network Connecting with an HDMI-to-DVI cableConnecting with an MHL-to-HDMI Cable Connecting a Mobile DeviceMENU/123 Menu Network Screen Mirroring Try Now Using Screen MirroringConnecting via a mobile device Connecting by automatically allowing the connectionMENU/123 Menu Network Wi-Fi Direct Try Now Connecting a mobile device via Samsung Smart ViewMultimedia Device Manager Options Changing the input signal with external devicesConnection notes for Hdmi Connection NotesConnection notes for computers Connection notes for audio devicesConnection notes for mobile devices About the Samsung Smart Control Extra Using the Samsung Smart Control Displaying and using the On-Screen Remote Dual Sleep TimerPower SpeakersMENU/123 Menu System Universal remote setup Try Now Setting up the universal remote controlSelect the Universal remote setup Controlling the TV with a Keyboard Connecting a keyboardConnecting a USB keyboard Connecting a Bluetooth keyboardKeyboard Language Using the keyboardChanging keyboard settings Switch Input LanguageMENU/123 Menu System Device Manager Mouse Settings Try Now Connecting a USB mouseUsing a mouse Connecting a Bluetooth mouseChanging mouse buttons and pointer speed Connecting a Bluetooth GamepadEntering Text using the On-Screen Qwerty Keypad Using additional functionsLearning the basic functions Viewing Multiple Screens or Features with Multi-Link ScreenUsing Multi-Link Screen Read before using Multi-Link ScreenMENU/123 Menu Smart Hub Open Smart Hub Try Now Smart HubRemoving or pinning an item in the Recent group Testing Smart Hub connectionsLaunching Smart Hub automatically MENU/123 Menu Support Smart Hub Tutorial Using the Smart Hub tutorialResetting Smart Hub MENU/123 Menu Smart Hub Reset Smart Hub Try NowCreating a Samsung account Using Smart Hub with a Samsung AccountCreating a Samsung account using a Facebook account Creating a Samsung accountRegistering your Samsung account to the TV Linking your Samsung account to external service accountsLinking or disconnecting a service account Signing in to a Samsung accountRegistered face is used for Sign-in Method Changing and adding information to a Samsung accountDeleting a Samsung account from the TV MENU/123 Menu Smart Hub Samsung Account Edit profileFeatured Apps Using the Apps ServiceManaging Apps with the pop-up Options menu MENU/123 Menu Smart Hub App Auto Update Installing an appEnabling automatic apps updates Installing an app quicklyUpdating apps Using other app features and functionsRemoving an app from the TV Locking and unlocking appsLaunching the e-Manual Using the e-ManualUsing the buttons in the e-Manual Accessing the associated menu screen from an e-Manual topicBrowsing preferences Using the web browserRead before playing media content Using the MY Content ServiceFeatured MY Content Try Now Safely Removing a USB Device Playing multimedia content in a computer or mobile devicePlaying media content saved on a USB device Featured MY ContentPause BGM / Play BGM Buttons and functions available while viewing photosPause / Play Previous / NextRewind / Fast Forward Buttons and functions available while viewing videosRepeat Rotate SubtitlesAudio Language Picture Off Buttons and functions available while playing musicShuffle Speaker ListListening to music in HD quality Functions on the media content list screenWeather Using the NewsON ServiceFeatured NewsON NewsMENU/123 Voice Recognition Learning voice recognition basics Read before using voice recognitionMENU/123 Menu System Voice Recognition Try Now Selecting a gender for the TV voice Enabling or disabling TV voiceChanging the voice recognition language Using interactive voice recognition at a short distance Using imperative voice recognitionSet Sleep Timer after 30 minutes MENU/123 Menu Support Voice Recognition Tutorial Try Now Using the voice recognition tutorialTesting ambient illumination using the TV camera Controlling the TV using Motions Motion ControlFace the TV camera, and follow the onscreen instructions MENU/123 Menu System Motion Control Motion Control Try Now Using the motion control tutorialYou can learn the basics of using motion control Activating motion controlFollowing actions are available Learning motion control basicsMove your hand to move the pointer accordingly Select a pointer and adjust its speed Adjusting pointer speedMENU/123 Menu System Motion Control Pointer Speed Try Now Showing the motion control screens while viewing a broadcast Changing the motion control screensPage Registering your face to your samsung account Using Face RecognitionSigning in to a Samsung account using face recognition Changing your login method of face recognitionSetting up a schedule viewing for analogue channel Setting Up a Schedule ViewingSetting up a schedule viewing for a channel Cancelling a schedule viewingAdd a New List Using the Channel ListMENU/123 Menu Broadcasting Channel List Try Now HistoryMENU/123 Menu Broadcasting Edit Channel Try Now Registering, Removing, and Editing ChannelsRegistering and removing channels Removing registered channelsEditing registered channels Enabling / Disabling password protection on channelsLocking / Unlocking channels MENU/123 Menu Broadcasting Channel List Creating a Personal Favourites ListRegistering channels as favourites Viewing and selecting channels on favourites lists onlyEditing a Favourites List Using the Edit Favourites screen menu itemsCopying channels from one favourites list to another Removing registered channels from a favourites listRearranging a favourites list Renaming a favourites listEnabling sports mode Making Sports programmes More Realistic with Sports ModeExtracting highlights automatically Selecting the broadcast audio language TV-Viewing Support FeaturesMENU/123 Menu Broadcasting Auto Tuning Auto Tuning Try Now Scanning for available channelsTuning analogue channels Using the Channel SettingsSetting the Area Tuning broadcast signals manuallySetting satellite system Fine-Tuning the screenTransferring channel list Choosing a picture mode Adjusting the Picture QualityAdjusting the picture quality Adjusting advanced settings White Balance Try Now Adjusts the primary colour intensityAdjusting picture options Auto Motion Plus Film Mode Try NowAnalogue Clean View Hdmi UHD ColorStarting 3D Viewing in 3DAdjusting 3D effects Viewing a picture-in-picture PIP Picture Support FunctionsZoom Changing the picture size and positionChanging the picture size Sets the picture size to the 169 wide screen formatFitting the picture to the screen Resetting the picture mode settingsAdjusting the picture position Listening to audio only Picture OffChoosing a sound mode Adjusting the Sound QualityApplying sound effects Selecting speakers Using the Sound Support FunctionsListening to the TV through Bluetooth headphones Edit Name Volume LevelAdjusts the volume of the speakers selected in the list Speaker TestEnabling digital audio output Resetting all sound settings Listening to 3D audio in 3D modeUsing the sleep timer Setting the Time and Using the TimerSetting the current time Using the timersVolume Turning on the TV using the on timerMENU/123 Menu System Time On Timer Try Now SetupSets the time for the TV to turn off automatically Turning off the TV using the off timerMENU/123 Menu System Time Off Timer Try Now Music / PhotoReducing the energy consumption of the TV Preventing screen burnViewing Anynet+ HDMI-CEC-compliant devices Using Anynet+ HDMI-CECSetting up Anynet+ HDMI-CEC Using Anynet+ HDMI-CECRead before connecting an Anynet+ HDMI-CEC Setting up as an Anynet+ HDMI-CEC-enabled deviceAnynet+ HDMI-CEC Updating the TV’s software to the latest version Updating the TV’s SoftwareUpdating the TV automatically MENU/123 Menu System Smart Security Try Now Protecting the TV from Hacking and Malicious CodeChecking the TV and connected storage for malicious code If malicious code is detectedConfiguring additional functions Enabling voice guides for the visually impaired Using Other FunctionsRunning the accessibility functions quickly Changing the volume, speed, and pitch of the voice guideEnlarging font for the visually impaired Adjusting the menu transparencyLearning about the remote control for the visually impaired White text on black background high contrastChecking Notifications Using the Indian Cinema ModeSetting up a password Changing the menu languageRicher colours and superior picture quality BD Wise Enabling game modeEnabling/Disabling sound feedback Removing Flickering Showing/Hiding the Samsung logo while bootingEnabling the TV to boot faster Locking/Unlocking the Control StickMENU/123 Menu Support Use Mode Try Now Restoring the TV to the factory settingsUsing the TV as a display model for retail stores MENU/123 Menu Support Self Diagnosis Reset Try NowTeletext Feature Typical Teletext Support through Remote Management What Does Remote Service Do?Install recommended firmware updates Getting SupportMENU/123 Menu Support Contact Samsung Finding the contact information for serviceHaving a Samsung Tech remotely service your TV is easy How Does it Work?Testing the picture There Is a Problem with the PictureMENU/123 Menu Support Self Diagnosis Picture Test Try Now Change Picture Size to Reset PictureCant Hear the Sound Clearly Testing the soundMENU/123 Menu Support Self Diagnosis Sound Test Try Now Broadcasting Auto Tuning There Is a Problem with the BroadcastTesting 3D picture quality Menu System Setup or Auto TuningCant Connect to the Internet My Computer Wont ConnectNetwork Status Anynet+ HDMI-CEC MENU/123 Menu System Anynet+ HDMI-CEC Anynet+ HDMI-CEC Isnt WorkingGo to Anynet+ HDMI-CEC MENU/123 System Anynet+ HdmiWant to Reset the TV Have Trouble Launching/Using AppsMy File Wont Play Use Other IssuesChange the Use Mode MENU/123 Menu Support Use Mode to Home Broadcasting optionBanner ad appears on 3D precautions Read Before Using 3D ModePage Safety precautions Videos/Photos Supported Resolutions for 3D Modes3D Mode ComponentIf Hdmi UHD Color is set to On Supported Resolutions for each of UHD Input SignalsResolution 3840 x 2160p, 4096 x 2160p If Hdmi UHD Color is set to OffFace recognition Read Before Using Voice, Motion, or Face recognitionPrecautions for voice, motion, and face recognition Using the TV cameraRequirements for using voice recognition Requirements for using voice, motion, or face recognitionVoice Recognition Requirements for using Face Recognition Requirements for Using Motion RecognitionRead Before Using Apps Read Before Using the Web Browser Page Limitations on use of photo, video, and music files Read Before Playing Photo, Video, or Music FilesSupported internal subtitles Supported external subtitlesSupported music formats and codecs Supported image formats and resolutionsSvaf Supported video codecsVideo decoders Other restrictionsAudio decoders 169, Zoom, Custom Read After Installing the TVPicture sizes and input signals Installing an anti-theft lockPrecautions for wireless Internet Read before setting up a wireless Internet connectionWireless security protocols IBM Read Before Connecting a Computer Supported ResolutionsVesa DMT CEA-861 Supported Resolutions for Video SignalsRestrictions on using Bluetooth Read Before Using Bluetooth DevicesLicence Open Source License Notice 480i / 480p / 720p / 1080i / 1080p GlossaryHdmi High Definition Multimedia Interface

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UA65JS8000RXUM, UA40JU6000RXUM, UA55JU6400RXUM, UA65JU6400RXUM, UA75JU6400RXUM specifications

The Samsung UA65JU6600RXUM, UA55JU6600RXUM, and UA48JU6600RXUM are part of Samsung's acclaimed JU6600 series, renowned for their exceptional performance and innovative features, catering to various viewing experiences across different screen sizes.

All three models boast Ultra High Definition (UHD) resolution, delivering four times the pixel density of Full HD. This results in images that are sharper, more detailed, and richer in color, making every scene come alive. The impressive 4K resolution allows viewers to enjoy their favorite movies and shows with stunning clarity and vividness.

One of the standout technologies in this series is the Samsung Precision Black technology, which enhances contrast by optimizing the backlighting of the screen. This ensures deeper blacks and brighter whites, significantly improving the overall viewing experience, especially in dark scenes. Coupled with the Ultra Clear Panel, reflections are minimized, providing a clearer, distraction-free image.

The Smart Hub feature is another hallmark of the JU6600 series, transforming the television into an interactive smart device. Users can effortlessly access a wealth of streaming services, applications, and content from various sources, all within a user-friendly interface. The Smart Remote enhances this experience, featuring voice control and motion sensing for intuitive navigation.

In terms of audio, the JU6600 models integrate Dolby Digital Plus technology, which helps in creating a more immersive sound experience, perfect for movie nights or gaming sessions. The built-in speakers provide a robust audio output that complements the stunning visuals.

Connectivity options are plentiful, with multiple HDMI and USB ports, allowing users to connect various devices such as gaming consoles, Blu-ray players, or external storage. The incorporation of Wi-Fi and Ethernet ensures a seamless online streaming experience.

The design of the UA65JU6600RXUM, UA55JU6600RXUM, and UA48JU6600RXUM is sleek and modern, blending well with any interior setup. Their slim profile and minimal bezels offer a contemporary aesthetic that enhances the viewing area.

In summary, the Samsung UA65JU6600RXUM, UA55JU6600RXUM, and UA48JU6600RXUM deliver unparalleled picture quality, robust audio, versatile smart features, and elegant design, making them ideal choices for anyone seeking a premium home entertainment experience. Each model caters to varying sizes and preferences, ensuring that there's a perfect fit for every viewer's needs.