Samsung UE50J6100AKXZT manual Troubleshooting

Page 12

Troubleshooting

(Depending on the country and model)

If the TV seems to have a problem, first try this list of possible problems and solutions. If none of these troubleshooting tips apply, visit “www.samsung.com”, then click on Support, or call Samsung customer service centre.

Issues

Solutions and Explanations

 

 

 

First of all, please perform the Picture Test and confirm that your TV is properly

Picture Quality

displaying test image. (go to MENU - Support - Self Diagnosis - Picture Test) If the test

 

image is properly displayed, the poor picture may caused by the source or signal.

 

 

 

•• If you have an analogue cable/set top box, upgrade to a digital set top box. Use

 

HDMI cables to deliver HD (high definition) picture quality.

 

•• Cable/Satellite subscribers: Try HD stations from the channel line up.

The TV image does not

•• Aerial connection: Try HD stations after performing Auto tuning.

look as good as it did in

•• Many HD channels are up scaled from SD (Standard Definition) contents.

the store.

 

•• Adjust the Cable/Set top box video output resolution to 1080i or 720p.

 

•• Make sure you are watching the TV at the minimum recommended distance based

 

on the size and definition of the signal.

 

 

 

•• Compression of video contents may cause picture distortion especially in fast moving

The picture is distorted:

pictures such as sports and action movies.

 

macroblock error, small

•• Low signal level or bad quality can cause picture distortion. This is not a TV issue.

block, dots, pixelization

•• Mobile phones used close to the TV (cca up to 1m) may cause noise in picture on

 

 

analogue and digital TV.

 

 

 

•• Adjust the Picture options in the TV menu. (go to Picture Mode / Colour /

 

Brightness / Sharpness)

There is poor colour or

•• Adjust Energy Saving option in the TV menu. (go to MENU - System - Eco

brightness.

Solution - Energy Saving)

 

•• Try resetting the picture to view the default picture settings. (go to MENU - Picture -

 

Reset Picture)

 

 

There is a dotted line on

•• If the picture size is set to Screen Fit, change it to 16:9.

 

the edge of the screen.

•• Change cable/satellite box resolution.

 

 

 

English - 12

Image 12
Contents LED TV Important Safety Instructions Risk of Electric Shock do not OpenEnglish List of Features AccessoriesRegulatory Guide / Warranty Card Manual Allows you to read on screen full manualViewing the Remote Control Using the TV’s Controller Panel Key Initial SetupStandby mode If You Want to Reset This FeatureChanging the Input Source TV / Ext. / HDMI1 / HDMI2/DVI / Component / AVUsing the CI or CI+ Card How to use the e-Manual Screen DisplayEnglish Currently TV ProgrammeHow to search for a topic on the index Entere button. The OSD window appearsButton Teletext Feature Teletext pages are organised according to six categoriesTroubleshooting Maximum volume Sound is too low atTo your TV Correct audio input jacks on the TVIssues Solutions and Explanations External devicesRecommendation EU Only Installing the Wall Mount Wall Mount Kit Specifications VesaWall mount kit is not supplied but sold separately Securing the TV to the Wall To avoid the TV from fallingSecuring the Installation Space Storage and MaintenanceInstallation with a wall-mount 10 cm Anti-theft Kensington Lock OptionalSpecifications Supported Video Formats Supported Subtitle FormatsFull available resolution Supported Photo Formats Supported Music FormatsLicence Still image warningAdaptor information This page is intentionally Left blank Istruzioni importanti di sicurezza Attenzione! Istruzioni importanti di sicurezzaItaliano Accessori Elenco delle funzioni disponibiliManual Consente di leggere a schermo lintero manuale Può essere richiesto un rimborso seVista del telecomando Uso del Controller TV tasto pannello Impostazione inizialeModalità Standby Per reimpostare questa funzioneModifica della sorgente di ingresso TV / Est. / HDMI1 / HDMI2/DVI / Component / AVUso della Scheda CI o CI+ NotaCome visualizzare il manuale elettronico Visualizzazione a schermoPassaggio dal manuale elettronico ai menu corrispondenti Ricerca di un argomento sulla pagina dellIndicePremere Entere alla visualizzazione di un Funzione Teletext Le pagine Teletext sono organizzate in base a sei categorieRisoluzione dei problemi Questo non è un problema del televisoreLa qualità dellimmagine TV Segnale visualizzatoDel volume risulta troppo Ecc collegato al televisoreBasso anche se impostato Porte di ingresso audio del televisoreProblemi Soluzioni e spiegazioni Dispositivi esterniLa visualizzazione di contenuti SD Ciò è normale e lodore si dissiperà nel corso del tempoRaccomandazioni Solo UE Installazione del supporto a parete Specifiche del kit di supporto a parete VesaFissaggio del televisore alla parete Per evitare una eventuale caduta del televisoreSpecifiche delle viti Per i modelli da 50 ~ 60 pollici M8 Messa in sicurezza della posizione di installazione Installazione con supporto a pareteConservazione e manutenzione Blocco antifurto Kensington OpzionaleSpecifiche Formati video supportati Formati sottotitoli supportatiFormati fotografici supportati Formati audio supportati Risoluzione miglioreLicenza Avvertenza per la visualizzazione di immagini fisseSchema blocco Potrebbe differire in base al modelloAdaptor information Wichtige Sicherheitshinweise Achtung! Wichtige SicherheitshinweiseDeutsch Liste der Funktionen ZubehörFernbedienung Einstellen der LautstärkeStartkonfiguration Standby-ModusSo setzen Sie diese Funktion zurück FernbedienungssensorÄndern der Eingangsquelle Abhängig von Land und RegionVerwenden der „CI- oder „CI+-Karte HinweisSo zeigen Sie das e-Manual an BildschirmanzeigeAktuell angezeigtes Video, Fernsehprogramm usw So suchen Sie auf der Indexseite nach einem Thema Videotextfunktion Die Videotextseiten sind in sechs Kategorien unterteiltSignals einhalten FehlerbehebungAuflösung zu ermöglichen Sendersuchlauf durchgeführt habenBild ist gut, aber kein Ton IstStarten An einen Audioeingang angeschlossen istAntennenverbindung Terrestrisch/Kabel Das Fernsehgerät empfängtNicht alle Sender Sender gespeichert sindEmpfehlung Nur EU Anbringen der Wandhalterung Spezifikation Vesa der WandhalterungSchrauben entsprechen Fernsehers beschädigt werden könnenBefestigen des Fernsehgeräts an der Wand So verhindern Sie, dass das Fernsehgerät umkipptInstallation des Geräts mit der Wandhalterung 10 cm Absichern des AufstellbereichsLagerung und Wartung Kensington Lock als Dienstahlsicherung Technische Daten Unterstützte Videoformate Unterstützte Formate für UntertitelUnterstützte Fotoformate Unterstützte Formate für Musik Höchste verfügbare AuflösungCodec Bemerkungen Sie auf der Seite mit den technischen DatenLizenz Warnung bei StandbildernAdaptor information This page is intentionally Left blank This page is intentionally Left blank This page is intentionally Left blank BN68-07594F-00
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