Troubleshooting

Samsung BD-P1500/EDC manual Troubleshooting, Before requesting service, please check the following

Page 62

Before requesting service, please check the following.

PROBLEM		SOLUTION

No operation can be performed with the	•	Check the batteries in the remote control. They may need replacing.
remote control.	•	Operate the remote control at a distance of no more than 6.1m.
	•
	•	Remove batteries and hold down one or more buttons for several minutes
		to drain the microprocessor inside the remote control to reset it. Reinstall
		batteries and try to operate the remote control again.

Disc does not play.	•	Ensure that the disc is installed with the label side facing up.
	•	Check the region number of the Blu-ray Disc/ DVD.

Disc Menu does not appear.	•	Check if the disc has a Menu.

The icon appears on the screen.	•	This icon appears when an invalid button is pressed.
	•	The features or action cannot be completed at this time because :
		1. The Blu-ray Disc/ DVD’s software restricts it.
		2. The Blu-ray Disc/ DVD’s software doesn’t support the feature (e.g., angles)
		3. The feature is not available at the moment.
		4. You’ve requested a title or chapter number or search time that is out of range.

Play mode differs from the Setup Menu	•	Some of the functions selected in the Setup Menu may not work properly
selection.		if the disc is not encoded with the corresponding function.

The screen ratio cannot be changed.	•	The Screen Ratio is ﬁxed on your Blu-ray Disc/ DVDs.
	•	This is not a problem with the player.

No audio.	•	Make sure you have selected the correct Digital Output in the Audio
		Options Menu.

The screen is blocked	•	Press the $ button (in front panel) for more than 5 seconds with no disc
		inside. All settings will revert to the factory settings.
	•	When the factory default settings are restored, all the user data stored in
		the persistent storage will be deleted.

If the HDMI output is set to a resolution	•	Press the $ button (in front panel) for more than 5 seconds with no disc
your TV cannot support (for example,		inside. All settings will revert to the factory settings.
1080p), you may not see a picture on	•	When the factory default settings are restored, all the user data stored in
your TV.	•
your TV.		the persistent storage will be deleted.
		the persistent storage will be deleted.

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Image 62

Contents

Blu-ray Disc Player Key features of your new Blu-ray Disc Player Graphic Planes HD VideoWHAT’S Included Check for the supplied accessories belowBatteries for Remote Control AAA Size Quick Guide InteractivityImportant Note Safety informationInjury No rights are granted for commercial use PrecautionsSafety Information Handling Cautions Contents Persistent Storage Management Icons that will be used in this manual Before Using the USER’S ManualGetting started About the use of this user’s manualLogos of Discs that can be played Disc Type and CharacteristicsDisc types that can be played Discs that cannot be playedRegion code Blu-ray Disc CompatibilityDisc Types Disc FormatDisc Storage Disc Storage & ManagementDisc Handling Color is a trademark of Sony CorporationDisc Tray DescriptionFront Panel Stop ButtonFront Panel Display Playback-related Open/Close indicatorStatus Indicator Playing time/current status indicator DescriptionHdmi OUT Rear PanelLAN Digital Audio OUT OpticalRemote Control Remote controlTour of the Remote Control TV STANDBY/ON Setting the Remote ControlRegarding the Battery TV Input SELControllable TV Codes Brand CodeHdmi cable Not included Connecting to a TV with AN Hdmi Cable Best QualityConnections Connections What is the HDCP?Hdmi Auto Detection Function Connecting to a TV with DVI Cable Best Quality HDMI-DVI cable Not included Audio CableConnecting to a TV Component Better Quality Not included Audio CableConnecting to a TV Video Good Quality Connecting to AN Audio System 2 Channel Amplifier Connecting to AN Audio System Dolby DIGITAL, DTS Amplifier Connecting to AN Audio System Hdmi Supported Amplifier Connecting to SAMSUNG’S Update Server Functions Before PlayingBasic HD DVD DVD+RW DVD-ROM DVD-RAM CDV CD-ROM CVDON-SCREEN Menu Navigation Playing a DiscSearching through a Chapter or Track hgfZCV Setting the Power on / OFF Beep SoundUsing the Search and Skip Functions Skipping TracksStep Motion Play Slow Motion PLAY/STEP Motion PlaySlow Motion Play System Setup System setupSetting the Clock Choose your time zoneLanguage setup Setting UP the Language OptionsAudio Setup Audio setupSetting UP the Audio Options Digital OutputHdmi PCM Down SamplingDynamic Compression Display Setup Display setupSetting UP the Display Options TV AspectResolution Movie Frame 24 FsVideo Screen MessageFront Display Anynet+ HDMI-CEC Only Samsung products Hdmi setupSetting UP the Hdmi Setup Options Hdmi Setup Hdmi FormatIf you forgot your password Parental setupSetting UP the Parental Lock Press the OK or button to select Parental LockParental Setup Setting the Rating LevelChanging the Password Contact your Internet provider TCP/IP SettingYou can update your player via Samsung’s server OK buttonProxy Setting Network SetupDisplays the MAC address of the player Network setupMAC Address You can manage user data stored in persistent storage To delete a Content directorySystem Device Management Management, then press the OK or buttonSystem upgrade Firmware UpgradeSelect Start and then press the OK button To perform the system upgrade, press the buttons toSystem update gets started Prompted to conﬁrm your selection in a message boxSystem Information ﬁrmwareWatching a Movie Using the Display FunctionWatching a movie Using the Title Menu Using the Disc Menu & POPUP/TITLE MenuUsing the Disc Menu Playing the Title ListRepeat Play Using the Popup MenuUsing the A-B Repeat function Repeat playbackPress the Audio button during playback. The Audio Using the Audio buttonSelecting the Audio Language Selecting the Subtitle Language Using the Subtitle buttonUsing the Angle function Changing the Camera AngleBonusview section on the play screen Bonusview SettingsUsing the Bonusview button Using the Bookmark Function Using the Marker button Press the buttons to select a bookmarked scene Playing back a bookmark Clearing a bookmark Audio CDCD-DA Screen Elements Listening to musicPlaying AN Audio CDCD-DA Listening to MusicRepeat Audio CDCD-DA Play PlaylistSelected track will be deleted  MP3 and Jpeg discs cannot be played in this playerIf the disc is not encoded with the corresponding function TroubleshootingBefore requesting service, please check the following Forgot password TroubleshootingSpecifications AppendixAppendix Copy ProtectionNot ALL discs are compatible Contact Samsung World Wide Country Customer Care Center Web SiteCorrect Disposal of This Product Waste Electrical & Electronic Equipment

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Samsung BD-P1500/EDC manual Troubleshooting, Before requesting service, please check the following

troubleshooting

Before requesting service, please check the following.

PROBLEM

SOLUTION

remote control.

3. The feature is not available at the moment.

if the disc is not encoded with the corresponding function.

the persistent storage will be deleted.