Samsung UA65HU7200RXSK, UA40HU7000RXSK Am having trouble launching/using apps, My file wont play

Page 170

I am having trouble launching/using apps.

The Problem

Try this!

I launched an app,

 

but it's in English.

Languages supported by the app may be different from the user interface language.

How can I change the

The ability to change the language depends on the service provider.

language?

 

 

 

My application is not

Check with the service provider.

working.

Refer to the help section on the application service provider's website.

 

 

My file won't play.

The Problem

Try this!

Some files can't be played.

This problem may occur with high-bitrate files. Most files can be played back, but you might experience problems with high-bitrate files.

I want to reset the TV.

Reset

Path

Description

 

 

 

 

Support > Self Diagnosis

Reset Picture, Sound, Channel, Smart Hub, and all other

Reset Settings

settings except for the network settings to their factory

> Reset

 

default settings.

 

 

 

 

 

Resetting Smart

Smart Hub > Reset

Reset all saved information relating to Samsung accounts

and linked service accounts, as well as Smart Hub service

Hub

Smart Hub

agreements and applications.

 

 

 

 

 

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Contents Manual Contents Internet Connection TV Viewing General Troubleshooting Using the Smart TV Connecting the TV to the internetUsing Smart Hub Using Voice Control Setting up Voice ControlUsing Motion Control Setting up Motion ControlUsing the Samsung Smart Control Setting the Samsung Smart ControlUsing the Samsung Smart Control Using the Soccer Mode Activating Soccer ModeUsing the Multi-Link Screen Using the Multi-Link ScreenEditing channels Running Editing ChannelSorting the channel list Aerial Connection Video Device Connection HdmiHdmi Connection Component Connection External Input Connection TV Audio through the External Speakers Hdmi ARC ConnectionDigital Audio Optical Connection Audio Output Connection Connecting with the Hdmi DVI Port Connecting to a ComputerConnecting via Hdmi Port Connecting via Samsung LinkConnecting via Hdmi Port Connecting with the Hdmi DVI Port Connecting via Samsung Link Connecting via Home Network DlnaConnecting via Smart View Connecting with a Mobile DeviceConnecting with MHL-to-HDMI Cable Mobile Device Screen on TV Screen MirroringConnecting with MHL-to-HDMI Cable Not searching for the TV on mobile devices Connecting via a mobile deviceMobile Device Screen on TV Screen Mirroring Allow/Reject the connection via mobile devicesConnecting via Smart View Network Wi-Fi Direct Try NowConnecting via Samsung Link Name of TV on Network Input Signal SelectionUniversal remote setup Network Device Name Try NowWhen you see this alarm icon on the screen Inserting Batteries into Samsung Smart ControlPairing Samsung Smart Control Reconnecting Samsung Smart ControlUsing Samsung Smart Control Button FunctionsSearch Using the TV by Moving the Samsung Smart Control Additional FunctionsMoving the Focus/Pointer Using the TV with the TouchpadMenu Access & Item Selection Loading the Channel ListScrolling on the Web Browser Displaying the Context-sensitive Menu on Smart HubMoving to the Smart Hub panel Tools Sleep Setting Up the Universal Remote Control System Universal Remote Setup Try NowExternal Device Registration Using the TV RemoteControlling External Devices with the TV Remote Universal Remote Features Connecting a Bluetooth Keyboard Connecting a KeyboardConnecting a USB Keyboard System Device Manager Keyboard Settings Try NowChanging Keyboards Try Now Using the KeyboardSwitch Input Language Keyboard LanguageConnecting a Bluetooth Mouse Connecting a MouseConnecting a USB Mouse System Device Manager Mouse Settings Try NowChanging Mouse Buttons and Pointer Speed Try Now Using the MouseChanging Mice Try Now Primary ButtonReset recommended text data Entering Text Using QwertyUsing Additional Functions Recommend textEstablishing a Wired Internet Connection Connecting a LAN CableNetwork Network Settings Try Now Connecting to a Wired Internet Network AutomaticallyConnecting to a Wired Internet Network Manually Network Network SettingsNetwork Configuration Establishing a Wireless Internet Connection Connecting to a Wireless Internet Network AutomaticallyConnecting to a Wireless Internet Network Manually Connecting to a Wireless Internet Network with WPS IP auto setting failed Try Now Troubleshooting Internet Connectivity IssuesTroubleshooting Wired Internet Connectivity Issues No network cable found Try Now Try NowUnable to connect to a wireless router Try Now Try Now Troubleshooting Wireless Internet Connectivity IssuesWireless network connection failed, Try Now Try Now Mobile Network Supported Telecom and Model NameChecking the Internet Connection Status Network Network Status Try NowChanging the Channel/Volume Using Multi-Link ScreenSelecting a Feature Multiple Functions on a Single ScreenSelecting the Audio-Source Screen Pairing Bluetooth HeadphoneSelect Speaker Settings from the Settings menu Smart Hub Open Smart Hub Try Now Testing Smart Hub connectionsSmart Hub Support Self Diagnosis Smart Hub Connection TestDeleting browsing history Setting your favourite itemOpening the Home Screen Moving to the Panel Screen Using the Smart Hub TutorialResetting Smart Hub Smart Hub Samsung Account Try Now Using Smart Hub with Samsung AccountCreating a Samsung Account Creating a Samsung Account using a Facebook Account Navigate to Smart Hub Samsung Account and select LogEasily Logging Into Your Samsung Account Saved on the TV Signing into Samsung AccountLogging into and Saving a Samsung Account Smart Hub Samsung Account LogLinking My Samsung and App Accounts Disconnecting a Linked AccountSmart Hub Samsung Account Link Service Accounts Linking an App AccountSmart Hub Samsung Account Changing and Adding Information to Samsung AccountDeleting All Samsung Accounts from the TV Smart Hub Samsung Account Remove Accounts from TVWeather Using the NewsON PanelNews Using Samsung Apps Panel Using Pop-Up Menu Functions Installing an App from the Detailed App Information Screen Installing an AppQuick Installation Launching an App Default AppsUsing Web Browser ManualCommand and Status Bar at a Glance Browsing Preferences Rearranging Apps on the Samsung Apps Screen PIP SettingsWeb Browser Settings Private browsing on / Private browsing offRemoving Multiple Apps Removing an App from the TVRemoving an App Smart Hub Apps Settings Samsung Apps FeaturesSetting Auto App Update Updating an AppSetting Push Notification Using an App while Watching TVUsing Movies & TV Shows Panel Instant Content Playing Adding to/Removing from FavouritesRegistering Content to Favourites Watching a Movie/TV ProgrammeSharing With SNS Rating and Sharing a Purchased ContentRating Content Playing Media Content from a USB Device Playing Photos, Videos, and Music MultimediaSelect Disconnect USB Device from the list Safely Removing a USB DeviceAllowing Connection with a Computer/Mobile Device When Connected through Home Network Dlna When Connected through Samsung LinkPlaying Media Content from a Cloud Service AccountPrevious / Next Buttons and Functions Available while Viewing PhotosPause / Play Buttons and Functions Available while Watching Video Rewind / Fast ForwardSelect Scene Repeat Sound ModeButtons and Functions Available while Playing Music ShuffleSort By Functions on the Media Content List ScreenFilter OptionsEnabling Voice Control TV Control using your VoiceUsing the Voice Control Tutorial System Voice Control Try NowSystem Voice Control Language Try Now Learning Voice Control BasicsChanging Voice Control Language Checking Illumination Motion Control Environment Check TV Control using MotionsTesting Ambient Illumination Using the TV Camera System Motion ControlLearning Motion Control Basics Using Motion Control TutorialActivating Motion Control System Motion Control Motion ControlReturning to the previous menu Moving to the Smart Hub panelDisplaying Smart Hubs context menu Adjusting Pointer SpeedShowing and Hiding Animated Motion Guide Motion Control Screen Layout Motion Control Layout on the TV ScreenMotion Control Layout on the Smart Hub Screen Displaying Hidden Icons When Using Smart Hub Signing in with Face Recognition Registering Your Face to Your Samsung AccountChanging Login Method to Face Recognition Signing into Samsung Account with Your FaceChannel Schedule Viewing Setting Up a Schedule ViewingSetting Up Schedule Viewing Editing Schedule Viewing Sessions Managing the Schedule Viewing ListDeleting Schedule Viewing Sessions Broadcasting Schedule ManagerBroadcasting Channel List Try Now Using the Channel ListUsing Options Changing to FavouritesRemoving Registered Channels Registering, Removing, and Editing ChannelsRegistering and Removing Channels Broadcasting Edit Channel Try NowChanging Numbers Enabling/Disabling Password Protection on ChannelsEditing Registered Channels Locking/ Unlocking ChannelsRegistering the Current Channel as a Favourites Creating a Personal Favourites ListRegistering a Channel as Favourites Registering Multiple Channels as FavouritesEditing a Favourites List Edit Favourites FeaturesViewing Favourites List Channels Only Removing Registered Channels from a Favourites List Rearranging a Favourites ListRenaming a Favourites List Copying a Favourites List to a Different Favourites ListSystem Soccer Mode Soccer Mode Enabling Soccer ModeSystem Soccer Mode Try Now Adding Realism to SportsTV-Viewing Support Features PIP Broadcast ViewingAuto Tuning Broadcasting Auto Tuning Try NowSelect Broadcasting Auto Tuning Scanning for Available ChannelsArea Using the Channel SettingsManual Tuning Fine-Tuning the Screen Broadcasting Channel Settings Fine Tune Try NowChanging the Picture Mode and Adjusting the Picture Quality Choosing the Right Picture Mode for the Viewing EnvironmentAdjusting the Picture Quality for Each Picture Mode Fine-Tuning Each Picture Mode Advanced Settings White Balance Try Now Motion Lighting Try NowAdjusting the Picture for Easier Viewing Picture Options Hdmi UHD Color To Hdmi UHD ColorMotion Plus Try Now Film Mode Try NowAnalogue Clean View Smart LEDPicture 3D Viewing in 3DStarting 3D Changing the 3D Mode Picture 3D 3D ModeAdjusting the 3D Depth Adjusting the 3D EffectAdjusting the 3D perspective Displaying 3D Content in 2DPicture Support Functions Picture PIPChanging the Picture Size and Position Choosing the Right Screen SizePicture Reset Picture Try Now Resetting the Picture Mode SettingsAdjusting the Screen Position Picture Picture Size Zoom/PositionChanging the Sound Mode and Using Sound Effects Choosing the Right Sound Mode for the EnvironmentVirtual Surround Try Now Using Sound EffectsSound Sound Effect Try Now Dialog Clarity Try NowSound Support Functions Designating the TVs Installation TypeListening to TV Sound through Samsung Bluetooth Audio Selecting Speakers Try NowMultiroom Link Sound Speaker Settings Multiroom LinkVolume Level Speaker TestBluetooth headphone List Listening to the TV through Bluetooth HeadphonesSound Speaker Settings Bluetooth Headphone Enabling the Sound Additional Settings Sound Reset Sound Try Now Listening to 3D Audio in 3D ModeResetting All Sound Settings Sound 3D AudioTime Offset Setting the Time and Using the TimerSetting the Current Time System Time Clock Set Try NowTurning On the TV using On Timer Using the TimersUsing the Sleep Timer Music / Photo Turning Off the TV Using Off TimerSystem Time Off Timer Try Now Preventing Screen Burn Using the Screen Burn Protection and Energy Saving FeaturesUsing Energy Saving Features System Anynet+ HDMI-CEC Try Now Using Anynet+ HDMI-CECSetting Up Anynet+ HDMI-CEC Auto Turn Off Try NowSelecting an External Device Using Anynet+ HDMI-CECAccessing the External Devices Menu Anynet+ HDMI-CECLoading Pages using Keywords Using the e-ManualAdditional e-Manual Features Launching the e-ManualUpdating the e-Manual to the Latest Version Using History to Load Previously Read PagesAccessing the Menu from the e-Manual Try Now Loading Pages from the IndexSupport Software Update Update now Updating Software using a USB connectionSupport Software Update Try Now Updating the SoftwareChecking the TV and Connected Storage Media Enabling Automatic Software UpdatesProtecting the TV from Hacking and malicious code Automatically Adding malicious code to the Blocked List Automatically Scanning when the TV is Powered OnSystem Smart Security Settings Auto Scan If malicious code is detectedSystem Accessibility High Contrast Try Now Using Other FunctionsAdjusting the Menu Transparency System Accessibility Menu Transparency Try NowChanging the Menu Language Setting Up a PasswordExpanding the Smart Hubs Focus Area Checking NotificationsEnjoying Rich Colours and Superior Picture Quality BD Wise Enabling Game ModeSystem General Game Mode Try Now RequirementsEnabling/Disabling the Front Indicators Showing/Hiding the Samsung Logo while BootingEnabling the TV to Boot Faster Enabling/Disabling Sound FeedbackUHD Evolution Kit Backup System UHD Evolution Kit Backup Try NowSystem DivX Video On Demand Try Now Support Use Mode Try Now Restoring the TV to the Factory SettingsSupport Self Diagnosis Reset Try Now Turning the TV into a Display Model for retail storesTeletext Feature Typical Teletext Support through Remote Management What Does Remote Service Do?Getting Support Support Remote Management Try NowHow Does it Work? Testing the Picture There is a problem with the screenFinding the Information You Need for Service Support Contact Samsung Try NowJacks are plugged into their proper connectors Sharpness, Colour, and Tint G/R settingsAuto Tuning function Support Self Diagnosis Sound Test Try Now Testing the SoundCant hear the sound clearly Support Self Diagnosis 3D Picture Test Testing 3D Picture QualityCant see 3D images clearly Cant connect to the Internet There is a problem with the broadcastComputer wont connect Anynet+ HDMI-CEC isnt working My file wont play Am having trouble launching/using appsWant to reset the TV Other Issues Signal InformationChange the Use Mode Support Use Mode to Home Use Read Before Using 3D Viewing Mode 3D PrecautionsPage Safety Precautions Supported Resolutions for each 3D Mode HdmiVideos/Photos ComponentDigital Channel Computer via Hdmi CableMHL-to-HDMI Connector Supported Resolutions for UHDHdmi Connector except for the MHL-to-HDMI Connector If Hdmi UHD Color is set to OffUsing the TV Camera Voice, Motion, and Face Recognition PrecautionsPrecautions for Voice, Motion and Face Recognition Face RecognitionMotion Control Voice ControlRequirements for Using Motion Recognition Requirements for Using Voice, Motion, or Face RecognitionRequirements for Using Voice Recognition Requirements for using Face Recognition Read Before Using Samsung Apps Web Browser Restrictions Page Photo, Video, and Music File Limitations Storage Device File TransfersSupported External Subtitles Supported Internal SubtitlesSupported Image Formats and Resolutions Supported Music Formats and CodecsSupported Video Codecs Audio Decoders Other RestrictionsVideo Decoders Installing an Anti-Theft Kensington Lock Read After Installing the TVPicture Sizes and Input Signals Wireless Security Protocols Read Before Setting Up a Wireless Internet ConnectionWireless Internet Precautions Computer Connection Precautions IBMVesa DMT Supported Resolutions for Video Signals CEA-861Hdmi Licence This licence is available only for the UHD 7000 seriesPage ARC Audio Return Channel Glossary480i/480p/720p/1080i/1080p DVI Digital Visual InterfaceComponent Connection Dynamic versus Static IP AddressesEthernet
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UA55HU7000RXUM, UA48HU8500RXZN, UA55HU7000RXZN, UA85HU8500RXUM, UA50HU7000RXSK specifications

Samsung has been a pioneer in the television market, and their range of UHD TVs showcases advanced technology and exceptional features. Among the notable models are the Samsung UA55HU8500RXSK, UA48HU8500RXMM, UA55HU8500RXMM, UA40HU7000RXEG, and UA55HU7000RXMM, each designed to deliver stunning visuals and an immersive viewing experience.

The Samsung UA55HU8500RXSK and its siblings, such as the UA48HU8500RXMM and UA55HU8500RXMM, are part of the flagship UHD series. These models are equipped with a 4K Ultra HD resolution that boasts four times the pixel density of Full HD. This results in breathtaking image clarity and detail, making every scene come to life.

One of the standout features of the HU8500 series is the Precision Black technology, which enhances contrast and black levels, providing a more dynamic picture. The Auto Depth Enhancer further improves the viewing experience by adding depth to the image, ensuring that the viewers can appreciate intricate details.

The curved screen design of the UA55HU8500RXSK not only enhances aesthetic appeal but also offers a more immersive viewing experience. The curvature allows for a wider field of view and a greater sense of depth, making it ideal for enjoying movies and games.

The UA40HU7000RXEG and UA55HU7000RXMM models represent a slightly more affordable line while retaining key UHD features. The Ultra Clear Panel technology minimizes reflections and enhances clarity, ensuring vibrant and sharp images in any lighting condition.

All these models are powered by Samsung's Smart TV platform, which provides access to a plethora of streaming services and apps, enabling users to enjoy their favorite content seamlessly. The Quad-Core processor offers quick navigation and an enhanced multitasking experience.

With support for various HDR formats, including HDR Pro, these televisions allow for a wider color gamut and improved brightness levels, contributing to a more cinematic viewing experience. Connectivity options, such as HDMI and USB ports, ensure compatibility with various devices.

In summary, whether it's the premium features of the UA55HU8500RXSK or the value-oriented UA40HU7000RXEG, Samsung's UHD TVs cater to a wide range of preferences and needs, ensuring every viewer can enjoy a top-tier entertainment experience.
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