Samsung UA46F6400ARXUM, UA40F6800ARXZN, UA40F6800ARXSK manual Troubleshooting Screen, Picture Test

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Troubleshooting

If the TV appears to have a problem, first review this list of possible problems and solutions. If none of the troubleshooting tips apply, visit www.samsung.com/support or contact Samsung Customer Service.

Screen

If there is a problem with the screen, run Picture Test (Support > Self Diagnosis > Picture Test) to diagnose the issue. If the test fails to identify a problem, there may be a problem with an external device or the signal strength.

There is something wrong with the TV.

Try this!

 

If you find that the colour on your Samsung television screen is not correct or the

 

black and white colours are off, run Self Diagnosis (Support > Self Diagnosis >

 

Picture Test).

Component

If the test results are negative, check the following:

Connections/Screen

Are the TV's video input connectors connected to the correct external device video

Colour

output connectors?

 

Check other connections as well. If the TV is connected to an external device via a

 

component cable, check that the Pb, Pr, and Y jacks are plugged into their proper

 

connectors.

 

 

 

If you find that the colours on your Samsung TV are correct but just a little too

 

dark or bright, try adjusting the following settings first.

Screen Brightness

Navigate to Picture and adjust Backlight/Cell Light(applicable models), Contrast,

 

Brightness, Sharpness, Colour, Tint (G/R) and other picture quality adjustment

 

settings.

 

 

Motion Plus / Blur (for

If you find that there is a blur or “ghost” shadow to the images on your television

screen, you might be able to correct the issue using Motion Plus (Picture > Picture

LED TV)

Options > Motion Plus).

 

 

 

 

If your Samsung TV appears to turn off by itself, try disabling some of the TV's

 

energy efficiency features. Check if Sleep Timer (System > Time > Sleep Timer)

 

has been enabled. Sleep Timer automatically turns off the TV to save energy after

 

a specified period of inactivity. If the Sleep Timer has not been enabled, see if No

Unwanted Powering

Signal Power Off (System > Eco Solution > No Signal Power Off) or Auto Power

Off

Off (System > Eco Solution > Auto Power Off) has been enabled.

 

If your PC is connected to the TV, check your PC power settings.

 

Make sure the AC power cord is plugged in securely to the wall outlet and the TV.

 

When watching TV from an aerial or cable connection, the TV will turn off after

 

10~15 minutes if there is no signal.

 

 

 

When the TV is turned on, the remote control receiver flashes 5 times before the

 

screen turns on.

 

If you find that you are having problems powering on your Samsung television,

Problems Powering On

there are a number of things to check before calling the service department. If the

 

power cord is connected properly and the remote control is operating normally, the

 

problem might be with the aerial cable connection or the cable/satellite box not

 

being turned on. Check the aerial connection or turn on the cable/satellite box.

 

 

Unable to find a

Run Setup (System > Setup) or Auto Tuning (Broadcasting > Auto Tuning).

Channel

 

 

 

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Contents Manual Contents Controlling TV TV Settings Other Information Troubleshooting Scrolling a Using the Top IconsViewing the e-Manual Returning to the HomeSearching Pages Jumping to a Menu ItemUpdating the e-Manual Closing the e-ManualAerial Connection Video Device ConnectionsHdmi Connection Component ConnectionAV Connection Audio Device Connections Digital Audio Optical ConnectionAudio Output Connection ARC Audio Return ChannelComputer Connection HDMI-to-DVI ConnectionEdit Name Switching Between Video SourcesInformation RefreshProgramming Auto TuningScreen Menu Broadcasting Auto Tuning Try Now Indonesia or in IndiaScreen Menu Broadcasting Channel Settings Try Now Channel SettingsManual Tuning Screen Menu Broadcasting Channel Settings Area Try NowEdit Favourites Channel ManagementScreen Menu Broadcasting Edit Channel Try Now Try Now Channel InfoChannel Lock Remove ChannelsChange Number Channel UnlockScreen Menu Broadcasting Edit Favourites Try Now Favourites ChannelsAdd Channels Edit ChannelRearrange the Favourites Channels List Rename a Favourites Channel ListCopy a Favourites Channels List Network Configuration Wired NetworkWireless Network LED 4500 and 5300 SeriesWireless Network Precautions Network Security ProtocolsScreen Menu Network Network Settings Try Now Wired Network SetupAutomatic Wired Network Setup Set Network Type to Wired and then select ConnectManual Wired Network Setup Network SettingsIP Settings No network cable found Try Now Try Now Failed Wired ConnectionIP auto setting failed Try Now Unable to connect to the network Try NowWireless Network Setup Automatic Wireless Network SetupScreen Menu Network Network Settings Manual Wireless Network Setup Wireless network AP0000 AP0001 Add NetworkUsing the WPS Button Failed Wireless Connection Unable to connect to a wireless router Try Now Try NowDynamic versus Static IP Addresses Mobile Network Supported Telecom and Model NameMobile Network Setup Checking the Network Status Screen Menu Network Network Status Try NowWi-Fi Direct AllShare SettingsRename the TV Using the Smart Touch Control Connecting to the TVInserting the Batteries AAA X Low Battery Power Warning Reconnecting the Smart Touch ControlButtons and Descriptions Source Special Functions Press TouchpadDragging FlickingPressing and Holding Pressing and DraggingScrolling Up/Down Scrolling Left/Right Changing Channels by Entering NumbersNumerical Input Guide History Adjusting the TouchpadShow Status and Notification Banner SearchingUsing the Virtual Remote Control Universal remote setup Connecting the IR Extender CableScreen Menu System Device Manager Universal Remote Setup Using the Universal Remote Control Add the External DeviceRegistered External Device Management Entering Text using the Onscreen Keypad Entering Text using the Qwerty KeypadAdditional Features Face Recognition PrecautionsSmart Interaction TV Camera UseMotion Control Voice RecognitionScreen Menu Smart Features Voice Recognition Try Now Voice RecognitionVoice Recognition Operating Environment Voice Recognition TutorialEnabling Voice Recognition Smart CommandsApps and Services Basic Voice Recognition UseVoice Recognition Settings Screen Menu Smart Features Voice RecognitionDeactivating Voice Recognition Screen Menu Smart Features Motion Control Try Now Motion ControlMotion Control Motion Control Environment Test Motion Control TutorialMotion Control Options Using the Basic Motion ControlsMotion Control Activation Pointer SpeedMotion Control Screen Screen Composition while Viewing TVSmart Hub Screen Composition Retrieving Icons on the Screen Face Recognition Face Recognition Login Face RegistrationUsing Peripheral Devices Keyboard ConnectionMouse Connection Keyboard UseMouse Use TV Viewing Change the Channel List Channel ListChange Channels Screen Menu Broadcasting Channel List Try NowSchedule Viewing Screen Menu Broadcasting Schedule Manager Try NowCancel a Schedule Viewing Channel Schedule ViewingEdit Schedule List Tips Screen Menu Picture 3DActivating 3D Mode Setting 3D EffectsScreen Menu Picture PIP Try Now PictureAnalogue Screen Calibration Channel SettingsScreen Menu Broadcasting Channel Settings Fine Tune Try Now Fine TuneBasic Picture Settings Changing the Picture ModePicture Quality Picture Size Reset Image Settings Screen PositionPicture Off Advanced Settings Expert Pattern 10p White BalanceGamma Motion LightingPicture Options Black Optimiser Analog Clean ViewMotion Plus / Auto Motion Plus LED Clear MotionBasic Sound Settings Changing the Sound ModeTV Installation Type Adjusting the Sound SettingsAuto Volume Resetting the SoundSpeaker Settings Screen Menu Sound Speaker Settings Speaker Select Try NowSpeaker Select Digital Audio Out Samsung Audio Device ConnectionTime Offset Clock and TimerSetting the Time Screen Menu System Time Clock Set Try NowSleep Timer On TimerOff Timer Screen Menu System Time Off Timer Try NowMusic / Photo Screen Protection and Maintenance Eco SolutionScreen Burn Protection Pixel ShiftAuto Protection Time Auto Protection Time ScrollingSide Grey Password Change PasswordScreen Menu System Change PIN Try Now Precautions and Restrictions Additional FeaturesGame Mode Changing the Menu LanguageSound Feedback BD WiseMenu Transparency Panel LockingBooting Logo Flash AdjustmentDivX Video On Demand Smart Hub Agreements Required to Use Smart HubCreating a Samsung Account Screen Menu Smart Features Samsung AccountSamsung Account Samsung AccountLogging Screen Menu Smart Features Samsung Account LogTerms & Conditions and Privacy Policy Linking a Samsung Account to Other AccountsResetting Smart Hub Screen Menu Smart Features Reset Smart HubManaging Accounts Screen Menu Smart Features Sports Mode Try Now Sports ModeSetting Search Scope Keyword SearchNetwork Configuration Motion Control ConfigurationSamsung Account Configuration Status and NotificationScreen Menu Smart Features Social Settings Try Now Social SettingsConnecting a Service to a Samsung Account SocialSelect a friend to call Watching VideosFriend Profile FiltersApps Launching an Application Installing Standard ApplicationsInstalling Applications Samsung AppsDeleting Applications Apps ManagementEdit My Apps Managing Application FoldersKids Application UpdateFitness Application Lock/UnlockLinking Service Accounts Web BrowserSocial Networks Push Notifications Apply Picture ModeTicker Autorun Channel-Bound AppsPhotos, Videos & Music RestrictionsUSB Device Connection Playing all the Content on a Storage DeviceSupported File Formats USB Device RemovalUsing Networked External Storage Devices Clearing the Photos, Videos & Music ScreenExporting Contents Playlist Creation Changing the view modeVideo Playback Opening a Different FileVideo Scanning Show SubtitlesAdditional Video Playback Settings Music Scanning Additional Music Playback SettingsMusic Playback ShuffleSlideshow Settings Photo PlaybackSlideshow Background Music Additional Photo Playback Settings Mini PlayerAnynet+ HDMI-CEC Anynet+ HDMI-CEC Setup Switching between Anynet+ DevicesAnynet+ HDMI-CEC Use ARC Anynet+ HDMI-CEC Device MenuScreen Mirroring Screen Menu Network AllShare Settings Screen MirroringMirroring Mobile Device Screens on the TV Mobile Device ConnectionRemote Management What is Remote Support?Support Screen Menu Support Remote Management Try NowHow Does it Work? Manual Self DiagnosisPicture Test Sound Test ResetScreen Menu Support Self Diagnosis Reset Try Now Motion Control Environment CheckScreen Menu Support Software Update Update now Try Now Update nowScreen Menu Support Software Update Try Now Updating the SoftwareUsage Mode Auto updateSupport Info Teletext Feature Typical Teletext Display Resolution Anti-theft Kensington LockPDP 5500, LED 5300 series and above Vesa DMT LED 4500 series models Picture Size and Input Signal Supported 3D Resolutions Subtitle and Media Contents file formats, and Codec Supported image resolutions Supported music file formatsVideo Codec MPEG4 SP/ASPOther Restrictions Video DecodersAudio Decoders 3D Precautions Viewing guidelinesPage Safety Precautions Warranty 1111 Licence Open Source Licence Notice Troubleshooting Screen Picture TestOther picture adjustment settings Sound Navigate to Sound and set Speaker Select to TV SpeakerAerial Air / Cable Connection Networking Miscellaneous Broadcasting is grayedScreen burn-ins Anynet+ HDMI-CEC Reset the Personal Info and TV settings Screen Menu SupportWeb Browser 1111 2222
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UA46F6400ARXXV, UA46F6800ARXUM, UA60H6300ARXEG, UA55F6400ARXMM, UA40F6400ARXUM specifications

The Samsung UA60H6300ARXMZ, UA75F6400ARXUM, UA40F6400ARXXV, UA32F5500ARXXV, and UA75F6400ARXXV are a series of high-performance LED televisions designed to enhance the viewing experience. These models cater to different screen sizes and preferences while delivering excellent picture quality and advanced features.

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