Samsung YP-R2AS/EDC, YP-R2CB/XET, YP-R2AS/XET, YP-R2CS/EDC manual Troubleshooting, Problem Solution

Page 51

51

Troubleshooting

When you have a trouble using the player, try the following before contacting a service centre.

Problem

Solution

 

Your player will not turn on if the battery is

My player will not

 

completely drained. Recharge the battery

 

and turn the player on again.

turn on.

 

Press and hold the Power button for about

 

 

 

8-10 seconds to reset your player.

 

 

 

 

Check if the touch screen and buttons are

 

 

locked.

The buttons do

Check if the buttons or icons correspond to

not work.

 

the functions you want to activate.

 

Press and hold the Power button for about

 

 

8-10 seconds to reset your player.

 

 

 

 

The screen may not be visible under the

The screen

 

direct rays of the sun.

If you set the <Screen time-out> option, the

does not display

 

player automatically turns off and locks the

anything.

 

 

screen when you perform no actions in the

 

 

 

 

specified period.

 

 

 

The battery

The battery running time may differ

 

depending on the current sound mode or

running time is

 

 

display settings.

different from

 

The battery running time may decrease if

what is written in

the user manual.

your player is left in a location with a high or

low temperature.

 

 

 

Problem

Solution

Kies will not work

Check if your PC meets PC requirements.

on a PC.

See "Recommended PC requirements."

 

Run Windows Update on the PC. Select key

My player will not

updates and service packs and update all.

connect to a PC.

When the update is completed, reboot the PC

 

and reconnect.

 

 

 

 

Format your player in <Settings>

The file transfer is

<System> <Format> and try again.

Stop all programs you are not using.

too slow.

 

Running multiple programs simultaneously

 

 

 

 

can slow down the file transfer rate.

 

 

 

 

Check if any playable files are stored in your

 

 

player.

My player will not

Check the size of the files to play. Your player

play any files.

 

will not play files larger than 4 GB.

 

Check if the files are damaged.

 

Check if the battery is charged.

 

Check if the USB cable is correctly

I cannot

connected. Reconnect it.

download files to

Check if the memory is full.

my player.

Press and hold the Power button for about

 

 

8-10 seconds to reset your player.

 

 

 

Image 51
Contents Digital Media Player Icon Description Using this manualSafety information Safety information Turn off the product where it is prohibitedPerson’s eyes can cause temporary or permanent damage Safety information Safety information Use caution when using the battery Contents Contents Learn to perform basic operations with your player Whats includedYour player Reset your player Use basic functions Product layoutButton functions Charging time Connect to a PC and charge the batteryUse basic functions Connect to a PC and charge the battery Press and hold and then tap OK in the pop-up window Turn on your playerPress and hold to turn your player on Turn off your playerUnlock the touch screen Touch screenLock the touch screen To lock the touch screen, pressUse the touch screen Use basic functions Use the touch screen DraggingTapping Set up home screen Access menus from the home screenPause or resume playback Next fileMusic Search backward or forward A fileEnter text When you are finished, tap SaveMenu Supported files Download media files from a PC to your playerSupported files Recommended PC requirementsManage media files Download media files Download files using your player as a removable diskDisconnect your player from a Delete files File ExplorerTap a folder from the list Tap a folder from the list Tap Delete Tap files to deleteMusic Listen to musicTo download files, see Download media files on Music category Function Play video and music MusicMusic categories Music list optionsNo. Description Music playback screenCreate a playlist Set up SoundAliveCreate your own playlists Tap SaveUse a quick list as a playlist Tap Add Tap a playlist to add the filesAdd music files to a playlist To create a new playlist, tap Create playlistPlay speed Use the music optionsDelete music files from a playlist Add to playlistTheme Home screen, tap Music SquareUse the Music Square options SoundAliveHome screen, tap Tap a video file from the list Screen changes to landscape modeVideo Play video filesVideo playback screen Play video and music VideoInsert a bookmark Play a video from a chapterUse the video options Set video playback optionsTo delete a bookmark, in the bookmark list, tap Remove RDS display FM RadioTap a radio station from the station list Listen to the FM radioTap Scan Tap OK from the pop-up window Set up the station listUse additional applications FM Radio From the FM radio screen, tapRename Use FM radio optionsYou can change options for listening to the FM radio ScanHome screen, tap Browse pictures PicturesView the picture Use additional applications PicturesUse the picture menus Drag left or right to view other pages TextsHome screen, tap Texts Tap a text file from the list View the documentChange the background style Use additional applications TextsTap the screen Tap → Bookmark Tap Go to Use a bookmarkHome screen, tap Voice REC Tap to start recording Tap to stop recordingRecording starts To pause recording, tap Use voice recorder options Delete Default nameChange your player’s settings to match your preferences SettingsHome screen, tap Settings Tap one of the following menus Tap an option Change settings to match your preferencesSound settings Display settingsCustomise settings Settings Time and date settings Language settingsSystem settings Store your player in a well-ventilated area Maintenance of your playerProblem Solution TroubleshootingDoes not display Correctly during Files or data areMissing Playing timeSpecifications Weight CaseFM Radio Working life. Where marked, the chemical Correct disposal of batteries in this productDisposed of with other household waste No rights are granted for commercial use LicenceCountry Customer Care Centre Web Site Contact Samsung World WideAppendix Contact Samsung World Wide Halogen Free Product
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