Troubleshooting

One of the messages below appears:

“The device firmware needs repairs. Please connect to PC and repair firmware with recovery utility. Device will be turned off.” or “The device database needs repairs. Please connect to PC and rebuild database with recovery utility. Device will be turned off.”

The message "Loading" appears and the device does not operate when you turn on the power.

File search does not work properly in the Menu Library.

●Refer to “Using Recovery Utilities”

The player doesn't work. There is nothing showing on the display panel.

●Reset the Player

●Connect the charger.

●Make sure the Hold switch is in the off position.

There is no sound even if I press the Play button in Music mode.

●Check if there are MP3 or WMA files on the player.

●Non-playable file formats (e.g. MPEG1 LAYER 1 file) cannot be played.

●Files that have been downloaded without using the WMP10 cannot be played.

I cannot download files.

●Check the battery's power level.

●Check if the driver is installed correctly on your PC. Reinstall the software from the installation CD.

●Check the USB connection between the player and your PC.

●Check if there is the “unplug/eject” or “Safely Remove Hardware” icon located in your icon tray at the bottom of your screen.

Cannot view image files.

●Files downloaded without using Multimedia Studio cannot be viewed on the screen.

Troubleshooting

The Backlight is off.

● Please check the Backlight settings.		ENG
●	Backlight is automatically disabled for longer playback in case of low battery power.

The playback time display during playback does not seem right.

●Check if you are not playing a VBR (Variable Bit Rate) file. VBR files are only partially supported.

The LCD window is too dark.

●Check the contrast in the Menu.

●Please check if the player is in power save mode.

During playback, some unknown characters are displayed on the display panel.

●Unsupported languages will be indicated by an asterisk ( ✻).

A "/Noartist/Noalbum" file path appears on the playback screen in place of the selected music file's song title.

●There is no ID3 tag information for the music file. Edit the song title, artist, and album information of the song.

It takes a long time when I search songs by Song Title, Artist, or Album.

●If there are many music files on your player, it may take longer to read them .

YH-925GS/CHN, YH-925GS/XAA, YH-925GS/XEU, YH-925GS/XAC, YH-925GS/ELS specifications

The Samsung YH-925GS is part of a series of advanced portable media players that were designed to provide an exceptional multimedia experience. With various models identified by their regional codes such as ELS, XAC, XEU, XAA, and XEC, the YH-925GS series has something to offer for different markets while maintaining a consistent core of features.

One of the standout features of the YH-925GS is its generous storage capacity. Equipped with a hard drive that can hold up to 20GB of data, users can store thousands of songs, hours of video, and a variety of images, making it a versatile device for media consumption on the go. The intuitive interface of the player allows for easy navigation through extensive libraries, enhancing user experience.

The YH-925GS also boasts a high-resolution color display. The vibrant 2.5-inch screen supports video playback in various formats, making it easy to enjoy movies, TV shows, and other visual media with clarity and detail. The player supports multiple video formats, including MPEG4 and WMV, ensuring compatibility with a wide variety of content sources.

Audio functionality is another highlight of the YH-925GS, supporting multiple audio formats, including MP3, WMA, and Ogg Vorbis. The built-in audio equalizer allows users to customize their listening experience according to personal preferences, while the high-quality DAC ensures crystal-clear sound reproduction. Additionally, the device features a robust battery life, which can last up to 20 hours of continuous playback, providing ample time for enjoyment without frequent recharging.

Connectivity options are also plentiful in the YH-925GS series. Featuring USB 2.0 support, data transfer between the media player and a computer is swift and efficient. Users can easily upload new content or download their favorite tracks with minimal effort. Additionally, the device includes FM radio capability, allowing users to tune into their favorite stations wherever they go.

Overall, the Samsung YH-925GS line represents a blend of functionality, style, and convenience, making it an excellent choice for those seeking a portable media player that delivers on performance and versatility. Whether you are taking a long trip or just enjoying a day at the park, the YH-925GS is designed to keep your entertainment needs met with ease and reliability.